Customer Ratings & Reviews

Hello Pollo,

Thank you for your fantastic review! We are so glad to hear you are loving the amazing colors on your new Sony BRAVIA 8 TV and that your family loves it so much they got their own. We truly appreciate your continued loyalty and are thrilled to hear your new TV is a perfect fit for you.

The XR Triluminos Pro display is what makes those amazing colors possible no matter the time of day. This technology maps colors from a wider spectrum, bringing every scene to life with natural shades and incredible detail, just as the creator intended.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

Hi Terri,

We are honored to hear that your loyalty to Sony has spanned well over a decade! Moving from a 14-year-old set to the BRAVIA 8 is quite the leap, and we are thrilled that the phenomenal picture quality of our OLED technology is living up to your legacy of Sony excellence.

We take great pride in the craftsmanship and longevity of our displays. By combining our XR Processor with a sleek, premium design, we aim to provide a viewing experience that remains breathtaking for years to come. It’s wonderful to know that your previous television served you so well and that you’ve chosen to go bigger and better with us this time around.

We really appreciate you being a lifelong part of the Sony family.

Regards,
Dominick

Hi LatashaL,

We are sorry for the poor service experience you had with the retailer. While we don’t have control over their third-party staff, we value your feedback and will share it with our retail partnership team to ensure better support for Sony customers. We are glad you're enjoying the 65" BRAVIA 8 in your living room—its OLED contrast and XR Processor are designed to deliver a premium experience in exactly that kind of space.

Thanks for choosing Sony.

Best regards,

Eliab

Hello KathleenR,

Thank you for choosing Sony!

It brings us great joy to hear that your experience with the K65XR80 TV continues the tradition of superior picture quality you expect from Sony. We truly appreciate your loyalty and are delighted to be a part of your entertainment experience.

Best regards,
-Fred

Hi JoeK,

We are pleased to learn that your new BRAVIA 8 is providing such a stunning visual experience and that the setup process was a breeze. We take great pride in our OLED technology, which uses millions of self-illuminating pixels to create pure blacks and remarkably vibrant colors, ensuring that every frame looks as lifelike as possible.

While the BRAVIA 8 features incredible sound-from-screen technology, we are glad to hear you’ve successfully integrated your soundbar to further enhance your home theater. The HDMI eARC connection on this model is specifically designed to make that integration seamless, ensuring high-quality audio formats pass through perfectly to complement that beautiful 4K picture.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi DavidA,

We are beyond pleased to hear that both the picture and the sound of your new BRAVIA 8 have truly impressed you!

While the stunning contrast of our OLED panels often steals the spotlight, we put just as much innovation into our Acoustic Surface Audio+ technology. By turning the entire screen into a speaker, we aim to create a perfectly synchronized experience where the sound comes directly from the action on screen. Knowing that the audio performance has gone above and beyond what you anticipated is fantastic to hear.

Thank you for choosing Sony to elevate your home cinema experience!

Regards,
Dominick

Hi DonnaJ,

We are very glad to hear that you are enjoying the stunning picture and clarity of your new BRAVIA 8. With its XR Processor and pure black OLED performance, we designed this TV to bring a truly cinematic feel right into your living space, and it’s fantastic to know that it fits your home perfectly.

Thank you for choosing Sony to be the centerpiece of your home entertainment.

Best regards,
Dominick

Hi Sanjar,

We feel privileged to know that you consider the BRAVIA 8 an excellent TV! We are glad that you love the amazing quality, color, and everything about it. Thank you for the five-star recommendation!

We really appreciate you choosing Sony!

Regards,
Dominick

Hi RichardS, Thank you so much for appreciating the superior picture quality of the Sony BRAVIA 8, especially highlighting the impressive black levels, brightness, and stability. It's fantastic to hear that the functionality and customization options cater well to diverse tastes. The audio box addition seems to have been a game-changer for your audio experience. Also, big shoutout to the Best Buy sales associate for guiding you to the perfect product match! Thanks for choosing Sony. -Jess

Hi LisaC,
Fabulous! We're happy to hear your enjoyable viewing experience with your new BRAVIA 8 TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris

Hello user269833,

We feel privileged to hear you love your new BRAVIA 8 television—even more coming from a self-proclaimed non-TV enthusiast!

Your comments on the great picture quality and sound means a lot to us, as we strive to create products that everyone can enjoy.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi GWC59,

We are excited to hear that your BRAVIA 8 is living up to your expectations with such impressive color, clarity, and brightness!

It is fantastic to know that the OLED technology is delivering the immersive visual experience we strive for. We take great pride in ensuring our displays provide a lifelike picture that truly stands out, and we are so glad to hear that this model has not disappointed you.

Thank you for choosing Sony to bring your favorite content to life.

Best regards,
Dominick

Hi EC01,

Thank you for sharing your detailed experience with the Sony BRAVIA 8. We’re pleased to hear that you found the setup process seamless and that the TV’s performance exceeded your expectations compared to your previous model. It's great to know that the picture quality and overall functionality have been a positive upgrade.

We understand your concern about the remote's inability to control your Denon AVR, especially when consolidating remotes would enhance convenience. While it's unfortunate that a direct solution wasn't available through our support team, we appreciate your creative workaround using the old remote.

Your feedback on the sound quality is also valuable. While the BRAVIA 8 is designed to deliver impressive audio for its slim build, pairing it with your 7.2 sound system undoubtedly takes the viewing experience to the next level.

Thank you for your patience and understanding regarding these challenges. If there are any future updates or compatibility improvements, we'll be sure to share them. Thank you for choosing Sony, and we hope you continue enjoying your BRAVIA 8! -Maria

Hi Fordtrucker2007, We’re so glad to hear you’re loving your new BRAVIA 8 OLED TV! It’s fantastic that the picture quality, vibrant colors, and easy-to-use menu are hitting the mark for you. We’re thrilled you’re happy with your purchase and thanks for choosing Sony! -Jess

Hi WarrenG,

It brings us great joy to hear that your upgrade to the BRAVIA 8 has been such a seamless and positive experience from delivery to setup. We are glad that you are enjoying the pure cinematic power of our OLED technology; with over 8 million self-lit pixels, the TV delivers perfect blacks and incredible color accuracy that truly brings every scene to life. When combined with our XR Contrast Booster, the highlights and shadows gain a stunning level of depth and realism, ensuring a breathtaking picture in any lighting.

Thank you for trusting Sony!

Regards,
Dominick

Hello Computer,

Thank you for choosing Sony!

It's a true pleasure to hear that you are pleased with your K65XR80 TV and its features. We appreciate your positive feedback and are glad the TV is enhancing your viewing experience.

Best regards,
-Fred