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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1184 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,183 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Research the difference in LED VS OLED 4k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a nice tv, there is a learning curve as to understanding the difference between an LED Tv versus an OLED. It’s been a new experience with having all the setting options and getting the picture clear without having any blurr effects. The actual setup of the TV was very easy. I would say if you’re not going to be streaming 4k content stick with a simple LED TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyC, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia 8 has a great picture and a very reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your excellent review, JamesS!

      We are so pleased to hear that you love your K-65XR80 television! It's rewarding to know you are enjoying the great picture quality and feel it offers a very reasonable price. We strive to deliver premium performance and exceptional value.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good news - bad news

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 65” about 4 months ago and I love the picture. The downside is the sound isn’t great without a soundbar or another sound enhancing unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BernieV, thanks for your honest review.

      It brings us great satisfaction to hear that you are enjoying the picture quality of the BRAVIA 8! Thank you for your candid feedback regarding the TV speakers. While we acknowledge their solid construction, we concur that an external audio system can greatly improve your overall entertainment experience.

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony TV. It has the best picture ever with bright colors. Delivery was on time and hook up Service was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ClaudiaC,

      Thank you for your fantastic review of your new Bravia 8 TV! We're absolutely thrilled to hear that you're loving it and are experiencing the "best picture ever".

      It's wonderful to know that not only is the TV exceeding your expectations, but that your delivery was on time and the hook-up service was excellent. We're delighted that the entire experience was so positive for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV (after a mishap on the first one)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV is great ( I say so far because the first one I got died after 3 weeks - stopped working, with the picture failing and then the unit made a clicking sound). Best Buy was great - took the set back and replaced it. The second unit has great picture and is working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Good pic , good apps, sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Izzy!
      Thanks for your feedback! We are delighted to hear you’re enjoying the excellent quality, picture, and sound of the BRAVIA 8.

      With its vibrant display and smart app integration, it’s designed to bring a rich and convenient entertainment experience right to your living room.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of a kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing You can. always count on the best if it is a Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoanF,

      We are delighted to receive your positive feedback on the Sony BRAVIA 8! It means a lot to us that you recognize and rely on the high quality that defines our products. We appreciate your loyalty and hope this television provides an amazing viewing experience for years to come.

      Thanks for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture. There is no lag (thinking) when switching between channels, inputs, or apps like my old Samsung. Sound is decent for tv speakers. I love the voice zoom since it’s hard for me to hear voices during movies/shows. Picture is crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricW, Thank you for your review! We're delighted to hear that you're enjoying the sound and picture quality of your Sony BRAVIA 8 TV. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the price, love my new tv. Time to watch my favorite movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgarF, thanks for posting! We're thrilled to hear you're loving your new BRAVIA 8 and that you feel it was worth the price. It sounds like the perfect time for a movie night! Thanks for choosing Sony! Sincerely, Jenn. sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Next gen smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality picture and videos. Color quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DIGVIJAYM,

      We are so pleased to hear you are impressed with the best-in-class picture quality and excellent color performance of your 65" BRAVIA 8 OLED TV. We truly appreciate you sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV AND SOUD BAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONCE THE TV AND SOUND BAR ARE SET UP PROPERLY, THE PRODUCT IS GREAT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello STEVES,

      Thank you for choosing Sony!

      It brings us great joy to hear that your K65XR80 TV and sound bar are working great! We appreciate you taking the time to mention how much the proper setup impacted your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was in Best Buy , I fell in love with this tv . The quality I saw in there made me purchase this tv . When I got it home it hits different than what I saw in the store . Not as high quality as I saw it . But overall I’m satisfied with it . It’s still a good tv . Thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielE,

      We’re glad you’re overall satisfied with your purchase! TVs are set up for Shop Front display settings, while in a store, which are very bright and vivid and a bit different due to optimized lighting, but we’re happy to hear it’s still a good fit for you at home. Having said that, the quality of the source is a big factor in getting an excellent picture quality. As a workaround, you might try adjusting the picture settings, such as increasing the brightness or switching to a different picture mode for a more balanced look. The picture quality may improve if you change it in [Picture] under [Settings].

      For more information, please visit the link here: https://www.sony.com/articles/00190409

      Feel free to reach out if you’d like assistance, and thanks for choosing Sony! Enjoy your TV!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cinema quality at home!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap- so good that my kid thinks all the video is AI. Waiting to upgrade a TV now I am glad I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verdantananda,

      Thanks for sharing your experience with the BRAVIA 8!

      We absolutely love hearing that the picture quality is so lifelike your kid thinks it's AI-generated! That's a huge compliment to our BRAVIA Engine and the incredible detail it produces—We can tell It was worth the wait!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Bravia 8 is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, crisp picture. Makes old programs, shows new again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonW2020,

      It brings us great satisfaction to hear that you are enjoying the stunning picture quality of your new BRAVIA 8!

      There is truly nothing like seeing those 8 million self-lit pixels bring your favorite classic programs back to life with such crisp detail and vibrant contrast. We are so glad that the OLED technology is providing you with that "new again" feeling for everything you watch.

      Thank you for making Sony the centerpiece of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality audio and video! Stunning picture, it is a whole new experience in watching television. Worth every cent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the k65xr80, WilliamH! We’re thrilled to hear that you’re enjoying the superb audio and video quality and that the stunning picture has given you a whole new television experience.

      Delivering exceptional picture quality and immersive audio is at the core of Sony’s TV design philosophy. Our TVs are built with advanced technologies—including high-resolution displays, vibrant colors, and innovations in audio—that work together to provide a deeply engaging, cinematic viewing experience right at home.

      Thank you for choosing Sony and for your wonderful feedback—it truly motivates us to continue striving for excellence in home entertainment.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" A80L OLED is simply stunning. Vibrant colors, perfect blacks, and incredible detail make every scene pop. Google TV is seamless and intuitive, and the sound quality is surprisingly good. A premium TV that’s worth every penny. Five stars!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkbarU, Thank you for the five-star rating! We are thrilled to hear that you are enjoying the exceptional picture quality, remarkable sound, and the smooth, user-friendly experience of Google TV on your Sony BRAVIA 8. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony “65” Brava has beautiful colors and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Vibrant colors and a minimal reflective screen for a “65” TV . Also had very good sound but added a Sony sound bar to enhance the sound quality. East setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TracyS,

      Thanks for the review and the 5-stars rating! We are glad to hear that your BRAVIA TV is delivering as promised. Including Sony's XR Processor, that intelligently enhances every scene in real-time boosting color, contrast, and clarity. It is also great to hear about your Sony Setup, including the Sony Soundbar there; We greatly appreciate the preference!

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8 OLED - Best in Class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture quality, the best TV I've seen in my life. This is a best in class TV, the Bravia 9 has negligible improvements making this an absolute steal with recent price decrease. Sony will always be the best quality TV in the market and this model continues to lead the way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReviewsLimited, That's fantastic! We're delighted to hear that you're loving your new Sony BRAVIA 8 TV! It's wonderful to know that you appreciate its exceptional picture quality. We're also glad that you found it to be a great value. Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 2022 version of this tv but fell victim to a VR gaming accident. Stuck with Sony because of the picture quality. This one is even better than the earlier version. Sound isn't the best but pair with a Sonos and sub and it's great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi memontgo, Ouch, accidents in VR gaming can be quite challenging! We're glad you chose to stick with Sony for the top-notch picture quality. We're also delighted to know that the 2024 BRAVIA 8 model has proven to be an exceptional upgrade. And hey, pairing it with an audio system sounds like a perfect solution for the audio. Thank you for sharing your awesome experience and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous Picture & Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. One beautiful picture and makes my PS5 come to life. Paired with the Bravia 8 soundbar = amazing sound. The only issue is with the native You Tube app and Judder. All other apps are great and the workaround for YouTube tv is to use the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricH,

      Thank you for sharing your experience! It’s fantastic to hear how much you’re enjoying your Sony BRAVIA 8 TV, especially paired with your PS5 and the Sony soundbar. We’re glad you found a workaround for the YouTube app issue. Should you need any further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 8.

      Thank you for your patience, and we look forward to improving your experience! Enjoy your amazing setup, and thank you for choosing Sony!

      Regards,
      Maria Sony_US

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