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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1184 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,183 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous Picture & Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. One beautiful picture and makes my PS5 come to life. Paired with the Bravia 8 soundbar = amazing sound. The only issue is with the native You Tube app and Judder. All other apps are great and the workaround for YouTube tv is to use the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricH,

      Thank you for sharing your experience! It’s fantastic to hear how much you’re enjoying your Sony BRAVIA 8 TV, especially paired with your PS5 and the Sony soundbar. We’re glad you found a workaround for the YouTube app issue. Should you need any further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 8.

      Thank you for your patience, and we look forward to improving your experience! Enjoy your amazing setup, and thank you for choosing Sony!

      Regards,
      Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV. Good clarity. Good brightness. Good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      We are thrilled to hear that you are enjoying your 65" BRAVIA 8 OLED TV! It’s fantastic to know that you are loving the excellent clarity, good brightness, and solid sound quality, which together create a premium viewing experience.

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy A Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent clear picture. Best tv I have ever purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL,

      We're delighted to hear that your Sony BRAVIA TV is the best you've ever purchased and that the excellent clear picture stands out for you. Thank you so much for your fantastic 5-star rating—the vivid image quality is truly designed to elevate your viewing experience and it's wonderful knowing it's making a real difference.

      Thank you for choosing Sony—wishing you a bright day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT 4K TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOP OF THE LINE SONY TV 4K DEF POP ON SCREEN DEPENDS ON YOUR SETTTING'S, LOVE THE CAMERA ADDITON THAT CHANGE THE LIGHTING OF THE TV DEPEND ON THE ROOM LIGHT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NEWS, thank you for the five-star rating! It makes us really happy to hear you're enjoying the top-tier quality of the BRAVIA 8! Now you can explore the customizable settings it offers to personalize your TV just as you desire and the light sensor will surely enhance the experience! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced a Sony Bravia that was 15 years old and basically nothing wrong with it except getting old. I never had one problem with it so I bought another Bravia that was bigger. Love this tv. So bright and vivid blacks. You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandraB, Thank you for sharing your positive experience with your Sony BRAVIA TV! It's great to hear that your previous BRAVIA served you well for 15 years and that you are enjoying the vivid brightness and deep blacks of your new, larger BRAVIA 8 TV. Your feedback is valuable and appreciated. Thank you for choosing Sony! Enjoy more years of incredible experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, great buying experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mainereview!
      We are excited to hear that you are loving your new BRAVIA 8! It's awesome that the TV's picture and sound are delivering on that great quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 65 -

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but not very intuitive to use menus. print on screen is very small and hard to see. Menu layout is odd . Great sound , color. Good TV just not the right one for us

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceA, thank you for sharing your thoughts and for choosing the Sony - BRAVIA 8. We're glad to hear you've been enjoying the rich sound and vibrant color—it's great to know the overall performance stood out. We also appreciate your feedback on the menu design and on-screen readability. We understand how important ease of use is, and we'll make sure your comments are passed along to the team as we continue to improve the user experience. Thanks for considering Sony products! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old sony so this is a giant leap in picture quality, google interface is great, easy to use and quick response. Always had problem with audio and used sound bars. We are very suprised with the audio quality. Love the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffL,

      Thank you for your feedback! We're thrilled to hear that upgrading to the Sony BRAVIA 8 TV has been a giant leap in picture and audio quality for you. It's great to know you're enjoying the responsive Google interface and the surprising built-in audio. Thank you for choosing Sony! Enjoy your BRAVIA experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fit our requirements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was packed very good in the box. Easy instructions, the legs of the TV could be in 2 different positions. This was important to us so it would fit on our TV table. Also a very clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryG, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED TV is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony OLED picture is fantastic and the price from Best Buy was a bonus with free installation/mounting on our wall!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Happy,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the fantastic picture quality of your Sony K65XR80 TV! It's wonderful to know that you found a great deal at Best Buy, especially with the added bonus of free installation and wall mounting. Thank you for sharing your experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fairly easy. Once done, we couldn't believe how amazing the picture was! Extremely clear. The sound is great even without the sound bar. I am glad we spent the extra money to get the OLED version. It was well worth it. Our last Bravia lasted 15 years. I hope this one does as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete0198, That's awesome! We're really delighted to hear you love everything about your Sony BRAVIA 8 and you are having an enjoyable watching experience with this great TV. Glad to know you find it easy to setup and you like the stunning 4K HDR picture of this OLED TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 65" BRAVIA TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this TV so much I put it in another location in my home and bough a 77" for the living area. Great picture, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuneM, thank you for the amazing review! We're delighted to hear you're enjoying your Sony - BRAVIA 8 so much that you added another one to your home! The 77" is a fantastic choice for the living area, and we're happy to know you're loving the great picture quality and easy of use. We truly appreciate your support and we're proud that you chose Sony to be part of your home entertainment setup! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a fair price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably over researched this television before purchasing it. So glad I went with a Sony product! Picture is bright and clear and a HUGE upgrade from my previous Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarvinW, thank you for the great review! We're pleased to hear you're enjoying your new BRAVIA 8, now you have a powerful machine that can create pure blacks and high brightness with over 8 million self-lit pixels. We're also glad to know you opted for the 65-inch model; it will undoubtedly be the centerpiece of your home! Thank you for choosing Sony. Best regards, Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A beautiful T.V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful television, great picture. Was a little confusing to get set up the way we wanted it, but was able to figure it out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcT, thank you so much for the 5-star review! We couldn't be happier to hear how much you're enjoying your new Sony - BRAVIA 8. It truly is a beautiful TV with stunning picture quality, deep contrast and vibrant colors, and we're glad that stood out to you. We're also happy to hear you got everything configured just the way you wanted, and we can't wait for you to explore more of its features! Thanks again for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thumbs up!Bravia 8 OLED 4K TV will not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our 65 in Bravia 8 OLED 4K TV. The colors are vivid & picture quality is amazing! The sound quality is excellent-We added a sound bar to enhance our viewing experience.. such a dramatic change when viewing sports and movies! Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RachaelW, Thank you for the positive review! We're glad you love the vivid colors, amazing picture quality, and excellent built-in speaker sound of your Sony BRAVIA 8. And good to know that adding a soundbar enhances your overall viewing experience, especially when watching sports and movies. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture and with the soundbar and subwoofer, it has been a great addition to my home entertainment .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephanie, thank you for the amazing 5-star review! It's a true pleasure to hear you're loving the stunning picture quality of the Sony - BRAVIA 8. Paired with your soundbar and subwoofer, it sounds like you've created an incredible home entertainment setup! We're thrilled it's been a great addition to your space. Thank you for trusting Sony, and enjoy every moment of your immersive viewing experience! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this tv for 6 months now and love it. The picture is great and 4K gaming on it is awesome. I do wish I could set what input the tv turns on to but it’s such a minor thing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dcr61288. We're pleased to hear you saying that you love the TV in terms of picture quality and the gaming mode playing in 4k!. We always strive to give you the best picture quality in the market that's what Sony specializes in. Answering your question, you may be able to get back to the last input used if you do the next steps: Go to Settings - System - Power & Energy - Power On Behavior and select last input used. Hope this helps. Thanks for choosing Sony!. -Milton Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome purchase definitely want another one really soon

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic feedback, JefferyV!

      We are absolutely thrilled to hear that you love your K-65XR80 TV so much that you're already planning another purchase. Knowing that we've delivered an awesome experience is the highest compliment we can receive.

      We appreciate you choosing Sony and look forward to having you as a customer again soon!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    jim kita

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and excellent picture. good buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your concise and positive feedback, JimK!

      We're thrilled to hear that you found your K-65XR80 TV very easy to set up—we design our products to be user-friendly right out of the box. It's also fantastic to know you're enjoying the excellent picture. We agree, it's a good buy!

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always builds a great TV, and this is no exception. Easy to use and great picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AZSun,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you are enjoying your K65XR80 TV! It's wonderful to know that you find it easy to use and appreciate the picture quality. Thank you for your feedback, and we look forward to bringing you exceptional experiences in the future!

      Best regards,
      -Fred Sony_US

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