Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10314458
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Love sony’s
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony tv’s. Great quality. All of my tv’s are sonys
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shell, Awesome! We are delighted to hear that you are enjoying your BRAVIA 8 OLED TV! It's wonderful to know that you appreciate the quality and have remained a loyal Sony customer for all your television needs. Happy viewing and thank you so much for trusting Sony! -Jess
Sony Bravia 8 - A Great Addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 8 is a great addition to a new home! The visuals are stunning and the installation was effortless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanH, thanks for the 5-star rating! We're glad that you are impressed with your new TV. Enjoy and thanks for choosing Sony. -Craig
Viewing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. I would purchase for every room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkS, Thanks for sharing your love for the BRAVIA 8 OLED TV! We’re glad to hear you’re enjoying the stunning picture and sound quality. It’s definitely a fantastic choice for every room. Thank you for the 5-star rating and for choosing Sony! -Jess
Now your doing to much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv I should’ve got the 75” maybe next time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClydeF, We're happy to hear that you're enjoying your Sony 65" BRAVIA 8 OLED TV! The 75” model is certainly an enticing option for your next purchase. After all, a larger screen means even more fun! Enjoy your TV and thank you for giving the product a perfect rating! -Jess
Sony upscaling ftw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love the choice. More of a movie person than sports. Have had it for close to a
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianV,
Excellent choice! We're delighted to hear your satisfaction with the upscaling features and overall performance of your new BRAVIA 8 TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
Great delivery.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great and the guys that delivered it did a great job of setting it up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielW, Thank you for sharing your wonderful experience! We're delighted to hear that you had an exceptional time purchasing and setting up your Sony BRAVIA 8 TV. We appreciate you choosing Sony, and we hope you continue to enjoy remarkable experiences with your BRAVIA! -Maria
Best tv I have ever had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, the best quality of tv I have ever had, I am glad I picked this one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaV,
Perfect! We're happy to hear that you love your new BRAVIA 8 TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris
Sony TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very user friendly and picture is really clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonnieW, We’re happy to hear that you’re loving your BRAVIA 8 TV and finding it user-friendly with a clear picture. It’s great to know it’s meeting your expectations! Enjoy your viewing experience and thanks for choosing Sony! -Jess
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this, first box impressions are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik, We’re so glad to hear you’re loving it right out of the box. First impressions mean a lot! We hope it continues to impress as you explore all its features. Enjoy your new TV and thanks for choosing Sony! -Jess
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new TV. Just what we needed. Wish we had done it sooner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond,
Thank you for sharing your thoughts!
We’re thrilled to hear that you love your new Sony BRAVIA 8 TV and that it’s the perfect addition to your home. It’s always a great feeling when you find just what you need.
Thank you for choosing Sony! Enjoy your new viewing experience! -Maria
- Pros mentioned:Picture quality
First time a TV was so bad I had to return it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is...amazing. Incredible. And it would be a lovely TV to watch if it didn't reboot every hour or so. It would also be lovely if sometimes, it didn't actually fail to boot so hard that I have to do a factory reset. In 2 months of ownership.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy,
We are genuinely sorry to hear that your experience with the BRAVIA 8 OLED TV has been severely impacted by constant reboots and boot failures, despite the incredible picture quality. This behavior is certainly not typical for our products, and we want to help you resolve it. As a first step, please ensure your TV's software is updated to the latest version, detailed steps here: https://www.sony.com/electronics/support/articles/00028577. Stability improvements are often included in these updates. If the reboots persist after updating, try unplugging the TV from the wall for five minutes and plugging it back in. If hard resets continue to be necessary, please contact our support team immediately at https://us.esupport.sony.com/support/s/support-contact?language=en_US to investigate potential hardware issues under warranty.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is incredible but not really optimal for gaming.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Exiled,
Thank you for sharing your feedback regarding your K65XR80 (BRAVIA 8). We are thrilled to learn that you are pleased with the television's picture quality. However, we are sorry to hear that your gaming experience did not meet your expectations. Our development team is committed to enhancing the gaming experience on our TVs, and we greatly appreciate your input. We would love to hear more about the specific aspects of gaming performance that fell short for you, as this information will be instrumental in addressing such concerns in future updates or models. In the meantime, you might consider adjusting some settings to improve your gaming experience, such as activating 'Game Mode,' which can reduce lag and enhance responsiveness. For more information, please visit: https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-11_03.html.
We want to ensure that you receive the support you need regarding your TV. May we reach out to you directly for assistance? If so, please provide the following information via email to [email protected]:
- Full Name:
- Username:
- Telephone Number:
- Sony TV Model Number:
- Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Quality Installation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew worked carefully and confidently to install our new Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new BRAVIA 8 OLED 4K Ultra HD Smart Google TV. At Sony we strive to put forward the best possible products for our customers. Thank you offering a fantastic rating on the product! -Jess
Family room tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for family room. We use Sonos system for sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikef, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great, like new…………………………………………………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, Thank you for the wonderful review of your Sony BRAVIA 8! We are thrilled to hear that you appreciate the crystal-clear picture quality and smart Google TV features that this TV offers. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if it’s the TV or a problem with our reception but we get ghosts on the screen.Other that not a problem. Even though we purchased the TV on January 27, 2025, we didn’t receive our TV until February 5, 2025 and since we purchased a 5 year extended warranty it should go into effect as of that day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB, thanks for the review! We are sorry to hear you're experiencing this issue with the picture of the tv. At Sony we prioritize our customer's experience therefore we would like to recommend some steps to find out what it is causing the ghosts on the screen and solve it. 1 - Try verifying if the issue is happening in all sources for example HDMI inputs and apps. 2 - Try resetting your picture settings by going to settings > display and sound> picture > reset picture settings. 3 - Go to picture settings and select random noise reduction, set it to Low or Off. 4- Perform a panel refresh on the TV, go to settings > display and sound > expert panel settings > panel refresh. Check out the sources: https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
https://www.sony.com/electronics/support/articles/00173467?utm_source=glean
If the problem persists or you may need more information, please email the below information to [email protected] so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention. Sincerely, Dominick
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great install quickly and professionally
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, AlannaM! Thank you for sharing your wonderful shopping experience with us. We are thrilled to hear that the installation of your new BRAVIA 8 OLED 4K Ultra HD Smart Google TV went exceptionally well and that you are enjoying its features and capabilities. It’s great to know that you are overall satisfied with your purchase. Thank you for choosing Sony! -Jess
Terrible Delivery/installation process
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase process in the store was good. This comment is on the awful installation and delivery customer service only. I can't find another way to communicate this. Had a 9-1 window yesterday. I called at 12:50. He pointed out 3 times that they are still within the 9-1 window. After I explained there were only a few minutes left, he tried multiple times to contact the drivers. After telling me 3 times that he couldn't get a hold of them, he also told me they are in transit and also that they were dealing with an urgent issue. Which is it? He tells me the delivery day is 7AM to 7PM and i should keep my phone line open. I also talked to delivery services. It was a better conversation, but didn't get anywhere. I call back 2 hours later she tells me they have to reschedule. Nobody contacted me throughout this to let me know anything. In all 3 conversations, my inner "Karen" requested a supervisor. The first guy said i would just get the same answer but eventually told me i would get called back. Second said the same. The 3rd was surprised that nobody called me back. Still nothing. Even with the error, they had no interest in accomodating my schedule to expedite delivery so its now pushed back until 12/9. They also won't discuss remediation until the installation is complete. Terrible customer service all around after the purchase.
No, I would not recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be the best OLED tv I have ever owned.And this is the third one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmandaR,
Thank you so much for your positive feedback! We're delighted to hear your satisfaction with your new BRAVIA 8 OLED TV. Thanks for choosing Sony! - Kris
Image quality is stupendous!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works really well with my PS5 and Xbox. I have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elbalaska, Congratulations on your new Sony BRAVIA 8 TV! We're happy that it works well with your PS5 and Xbox. Thank you for the review and for choosing Sony! Enjoy! -Maria
