Customer Ratings & Reviews

Hi LatashaL,

We are sorry for the poor service experience you had with the retailer. While we don’t have control over their third-party staff, we value your feedback and will share it with our retail partnership team to ensure better support for Sony customers. We are glad you're enjoying the 65" BRAVIA 8 in your living room—its OLED contrast and XR Processor are designed to deliver a premium experience in exactly that kind of space.

Thanks for choosing Sony.

Best regards,

Eliab

Hi kelley58!
It is fantastic to know that you had such a smooth experience getting your K-65XR80 up and running! We love that you were able to get your favorite streaming services connected quickly. It’s also great to hear that the picture and sound quality are making a strong impression on their own.

Thank you for becoming a Sony customer!
Warm regards,
Estefany

Thank you for the fantastic review, Catdaddy!

We are thrilled to hear you’re enjoying the 1st-rate OLED quality of your K-65XR80. It’s great to know you’ve found the perfect settings to match your personal taste—that’s the beauty of our Bravia picture processing!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello KathleenR,

Thank you for choosing Sony!

It brings us great joy to hear that your experience with the K65XR80 TV continues the tradition of superior picture quality you expect from Sony. We truly appreciate your loyalty and are delighted to be a part of your entertainment experience.

Best regards,
-Fred

Hello BobD,

Thank you for choosing Sony!

We're elated to hear that the K65XR80 TV offers a great picture and an easy setup for you. Knowing that your purchase has been worthwhile encourages us to keep delivering quality and user-friendly experiences. We appreciate your trust and support and hope your enjoyment only grows with time.

Best regards,
-Fred

Hi JoeK,

We are pleased to learn that your new BRAVIA 8 is providing such a stunning visual experience and that the setup process was a breeze. We take great pride in our OLED technology, which uses millions of self-illuminating pixels to create pure blacks and remarkably vibrant colors, ensuring that every frame looks as lifelike as possible.

While the BRAVIA 8 features incredible sound-from-screen technology, we are glad to hear you’ve successfully integrated your soundbar to further enhance your home theater. The HDMI eARC connection on this model is specifically designed to make that integration seamless, ensuring high-quality audio formats pass through perfectly to complement that beautiful 4K picture.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi MeshelleF!
Thanks so much for sharing your review with us.
It brings us great satisfaction to hear that your K-65XR80 is working beautifully for you! We’re so glad you’re noticing those nice, vibrant colors and the high quality picture that this model provides.

The BRAVIA 8 features a stunning OLED panel that delivers perfect blacks and incredible contrast for a truly cinematic look.

Thank you for putting your trust in Sony!
Best regards,
Estefany

Hello Pollo,

Thank you for your fantastic review! We are so glad to hear you are loving the amazing colors on your new Sony BRAVIA 8 TV and that your family loves it so much they got their own. We truly appreciate your continued loyalty and are thrilled to hear your new TV is a perfect fit for you.

The XR Triluminos Pro display is what makes those amazing colors possible no matter the time of day. This technology maps colors from a wider spectrum, bringing every scene to life with natural shades and incredible detail, just as the creator intended.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

Hello Computer,

Thank you for choosing Sony!

It's a true pleasure to hear that you are pleased with your K65XR80 TV and its features. We appreciate your positive feedback and are glad the TV is enhancing your viewing experience.

Best regards,
-Fred

Hi DavidA,

We are beyond pleased to hear that both the picture and the sound of your new BRAVIA 8 have truly impressed you!

While the stunning contrast of our OLED panels often steals the spotlight, we put just as much innovation into our Acoustic Surface Audio+ technology. By turning the entire screen into a speaker, we aim to create a perfectly synchronized experience where the sound comes directly from the action on screen. Knowing that the audio performance has gone above and beyond what you anticipated is fantastic to hear.

Thank you for choosing Sony to elevate your home cinema experience!

Regards,
Dominick

Hi DonnaJ,

We are very glad to hear that you are enjoying the stunning picture and clarity of your new BRAVIA 8. With its XR Processor and pure black OLED performance, we designed this TV to bring a truly cinematic feel right into your living space, and it’s fantastic to know that it fits your home perfectly.

Thank you for choosing Sony to be the centerpiece of your home entertainment.

Best regards,
Dominick

Hi AviesChoice,

We are thrilled to hear that your BRAVIA 8 is providing such beautiful color and perfect sound for your home! It’s fantastic to know it’s the best Sony TV you’ve owned and that you'd recommend it to others.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Sanjar,

We feel privileged to know that you consider the BRAVIA 8 an excellent TV! We are glad that you love the amazing quality, color, and everything about it. Thank you for the five-star recommendation!

We really appreciate you choosing Sony!

Regards,
Dominick

Hi RichardS, Thank you so much for appreciating the superior picture quality of the Sony BRAVIA 8, especially highlighting the impressive black levels, brightness, and stability. It's fantastic to hear that the functionality and customization options cater well to diverse tastes. The audio box addition seems to have been a game-changer for your audio experience. Also, big shoutout to the Best Buy sales associate for guiding you to the perfect product match! Thanks for choosing Sony. -Jess

Hi LisaC,
Fabulous! We're happy to hear your enjoyable viewing experience with your new BRAVIA 8 TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris

Hi HowardT,

We are thrilled to hear you're enjoying the exceptional picture quality and sound of your new BRAVIA 8 OLED! It's great to know it's providing such high value for your home entertainment.

Thanks for choosing Sony.

Best regards,
Eliab

Hello user269833,

We feel privileged to hear you love your new BRAVIA 8 television—even more coming from a self-proclaimed non-TV enthusiast!

Your comments on the great picture quality and sound means a lot to us, as we strive to create products that everyone can enjoy.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi NadiaL,

We are immensely pleased to hear that your BRAVIA 8 is delivering such high-quality picture performance and that the interface is proving to be so intuitive. We know that getting a new TV up and running should be a seamless process, so it is great to know that the setup and overall user experience have hit the mark for you.

Thank you for choosing Sony!

Regards,
Dominick

Hi GWC59,

We are excited to hear that your BRAVIA 8 is living up to your expectations with such impressive color, clarity, and brightness!

It is fantastic to know that the OLED technology is delivering the immersive visual experience we strive for. We take great pride in ensuring our displays provide a lifelike picture that truly stands out, and we are so glad to hear that this model has not disappointed you.

Thank you for choosing Sony to bring your favorite content to life.

Best regards,
Dominick

Hi JamesB,

We are ecstatic to learn that your BRAVIA 8 is providing such a high level of satisfaction! It is wonderful to hear that both the picture and sound quality are exceeding your expectations, as we designed this OLED model to be a true all-in-one cinematic powerhouse.

That great sound you mentioned is actually coming directly from the screen itself, thanks to our Acoustic Surface Audio+™ technology. When you pair that immersive audio with the deep blacks and vibrant colors of the OLED panel, it really does create a professional-grade theater experience right in your living room.

Thank you for choosing Sony to elevate your home entertainment.

Regards,
Dominick