Customer Ratings & Reviews

Hi Andy,

Thank you for sharing your experience!

We're glad to know you're enjoying the excellent picture quality and sleek, thin design of your Sony BRAVIA 8 TV. Its fast performance ensures a top-tier viewing experience.

Thank you for choosing Sony—enjoy your TV! -Maria

Hi ChiadannC, Great service! We're also glad that you like the picture and sound. Thank you for choosing Sony. Erin

Hi PaulC, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl

Hello Alex,

Thank you for choosing Sony!

We're excited to hear that you love your K65XR80 TV and have always enjoyed Sony’s OLED screens. Knowing the TV’s size is just right for smaller bedrooms and that it continues to deliver the quality you appreciate means a lot to us. Thank you for sharing your feedback and for making Sony a part of your home.

Best regards,
-Fred

Hi Nestcam, Choosing this TV will definitely be worth it! We're truly pleased to hear you love your new Sony BRAVIA 8 and this TV delivers superb picture and sound quality. It's good to know that your investment is worth it. Thank you so much for choosing Sony! -Jess

Hi rose1,
Awesome! It's wonderful to hear that you are having a great time with the incredible picture quality of your new BRAVIA 8 TV. Nice to know how it was professionally installed and setup by the tech team. Thanks for choosing Sony! - Kris

Hi ReyAl, Thank you so much for the 5 stars, and congratulations on your recent purchase! We're glad that you are satisfied the amazing deep blacks with your new Sony BRAVIA 8 TV, particularly its seamless compatibility with your PS5. Thank you for choosing Sony, and we hope you the best gaming and viewing experiences with your new Sony TV! -Maria

Hi MichaelG, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony! ~Earl

Hi Keith,

We're so glad to hear that. Thank you for giving your Sony BRAVIA TV a perfect 5-star rating—it's wonderful to know you’re enjoying your experience. With its vivid 4K picture and immersive sound, your Sony BRAVIA truly brings entertainment to life.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hi, Becsmi,

Thanks for the review and the 5-stars rating! We are glad to hear how much you love your Sony BRAVIA TV and we appreciate having you as a customer! We understand there might be some issues with the audio when playing content from live TV when using a receiver.

We will be more than glad to help you with the issue. First we would like to determine the type of connection between your TV and the Receiver, either if it is HDMI or Digital Optical Cable. For both cases, we will be leaving some link below that might come helpful:

No Sound from HDMI connection: https://www.sony.com/electronics/support/articles/00020051?utm_source=glean

No Sound from Digital Optical Cable: https://www.sony.com/electronics/support/articles/00027069?utm_source=glean

You can feel free to contact us to get more personalized assistance at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Thank you for choosing Sony, have a great day!
-DiegoV

Hi Veget, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl

Hi JeffreyP, Thank you for the amazing review of your Sony Bravia 8! We're thrilled to hear that you are enjoying the wonderful picture quality, great sound, and easy accessibility of your new TV. Your recommendation means a lot to us. Thanks for choosing Sony! -Sam

Hi Louis,
This is definitely a great choice for an upgrade! Your satisfaction with your new BRAVIA 8 TV is greatly appreciated. Thanks for trusting Sony! - Kris

Hi alex2419,

Thank you for sharing your experience! What a thoughtful gift from your daughter. We're delighted to hear you're enjoying the perfect picture quality and great sound of your Sony BRAVIA 8. Thank you for choosing Sony, and enjoy!- Maria

Hi KenL,

Thank you for your feedback on the BRAVIA 8 TV! We're glad you love the picture quality but sorry to hear about the auto shut-off issue. There could be a few reasons why your BRAVIA 8 is shutting off unexpectedly. In the meantime, here are some troubleshooting steps you can try:

1. Check TV Settings:
If the TV turns on or off at regular intervals, check the settings for timers and auto power features.
Disable the On timer or Timer settings.
Disable the TV auto power on setting in BRAVIA Sync settings or HDMI CEC Settings.

2. If you're using a cable box connected via HDMI, please turn off BRAVIA Sync or consider using a CEC-less HDMI cable or adapter to prevent the TV from rebooting or restarting.
To di this, press the (Quick Settings) button and select Settings → Channels & Inputs → External inputs → BRAVIA Sync settings→ turn OFF BRAVIA Sync control.

3. Additionally, please disable the Samba Interactive TV feature. You can do this by pressing the (Quick Settings) button on your remote, then navigating to Settings → System → Samba Interactive TV, and turning it off.

Make sure your software is up to date by going to Settings > System > About > System Software Update. Also, check the power cable and outlet connections. If the problem persists, please share how long the TV stays on or if it shuts off during specific apps.

In any case that you need our assistance, may we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 8:

We want to resolve this so you can fully enjoy your BRAVIA 8! Thanks for your patience!

Regards,
Jess

Hi JuanL,
Thanks for your energetic review! We're delighted to hear that you're loving your Sony BRAVIA 8 OLED. It's awesome to know you find it very pretty. Thank you for choosing Sony! Enjoy! -Maria

Hi RobertaM,
Thank you so much for your positive feedback! We're really glad you love your new BRAVIA 8 TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris

Hi MaureenS,

Great! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

-Ralph