Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10562681
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
#1 TV in it's class.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products. They never let me down. Luckily I got mine on sale as I would never pay $2000 or more for any TV but this one was worth every penny. Perfect oled. The proccessor is unmatch by any other brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Thank you for your wonderful review of the Sony BRAVIA 8 TV! We're glad you love it and scored it on sale! The XR processor truly enhances picture quality, making it worth every penny. We're glad Sony products continue to impress you! Enjoy your amazing TV and thanks for choosing Sony! -Jess
Excellent sales and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The in-store assistance was excellent. Do was the installation and set up. My wife and so are completely pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience, OlusholaL! We're thrilled to hear that you received excellent in-store assistance and that the installation and setup of your K65XR80 met your expectations. It's wonderful to know both you and your wife are completely pleased with your new TV. Your satisfaction is our top priority, and your feedback motivates us to continue providing outstanding service and products. If you have any questions in the future or need further assistance, please don't hesitate to reach out.
Thank you for choosing Sony and for your wonderful feedback—it truly motivates us to continue striving for excellence products.
Best regards,
Gus
Sony Social Media Team
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! I’ve purchased 2 and the picture, colors, and details are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, swordfishfl!
We are so pleased to hear how much you are enjoying your K65XR80 television. It is truly rewarding to know that you are happy with the great picture, colors, and details. We designed this TV to provide a premium and immersive viewing experience, and it brings us great satisfaction to know that you've purchased two!
Thank you again for being a Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been amazing definitely would recommend to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyP,
We're so glad to hear that your Sony BRAVIA TV has been amazing and deeply appreciate your 5-star rating. It's fantastic knowing you’d recommend it to friends and family—the brilliant picture quality and smooth operation truly make the K65XR80 a standout choice for any living room.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Sony rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome purchase definitely want another one really soon
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic feedback, JefferyV!
We are absolutely thrilled to hear that you love your K-65XR80 TV so much that you're already planning another purchase. Knowing that we've delivered an awesome experience is the highest compliment we can receive.
We appreciate you choosing Sony and look forward to having you as a customer again soon!
Best regards, Gus, Sony Social Media Team
jim kita
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to set up and excellent picture. good buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and positive feedback, JimK!
We're thrilled to hear that you found your K-65XR80 TV very easy to set up—we design our products to be user-friendly right out of the box. It's also fantastic to know you're enjoying the excellent picture. We agree, it's a good buy!
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony needs to fix their firmware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality, color range, and black depth is unparalleled. Unfortunately, it has firmware issues with HDMI audio pass through that lead to crackling audio. Very frustrating for the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for appreciating the exceptional picture quality, vibrant color range, and deep blacks of the Sony BRAVIA 8. It's true, the visual experience is top-notch. However, it's equally important to point out the frustration concerning HDMI audio pass-through and the crackling sound issues you are experiencing.
If you're experiencing the issue while using an external device or audio system, we recommend verify the physical cable connection between the TV and the device, as well as the device settings. To avoid any issues, please make sure that the HDMI cables you are using are rated for "Premium High Speed" and are at least 18 Gbps (or better). Also, cables can get damaged internally, e.g. when bending in sharp angles.
For us to better assist you, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 8:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Worth the price. Can’t go wrong with Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenS,
We appreciate you sharing your thoughts on the BRAVIA 8! It's fantastic to hear you're enjoying it's beautiful picture and it's truly rewarding to know how satisfied you're with your purchase!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Great Picture and Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound Quality for a reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldT,
We're so glad to hear that your Sony BRAVIA TV delivers great picture and sound quality—all at a reasonable price! Thank you so much for your fantastic 5-star rating; it's wonderful knowing you’re enjoying both the vivid visuals and immersive audio that make staying in truly memorable.
Thank you for choosing Sony—wishing you a bright day!
DiegoV.
A step backwards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace A80J. This TV might be a tiny bit brighter, but is worse in nearly every other way. Can't use Variable audio out from the 3.5mm or the Optical outputs. Now I have to use the stereos remote to change volume instead of the TV remote. The menu system is WAY slower than my A80J. When you click back to resume, the A80J is within 1 second. On the Bravia 8, it the screen goes black and take 4-10 seconds to show a picture. Then, sometimes when it does show the picture of what you are trying to watch, it freezes. Sometimes when you go into the TV settings. They are just blank. You have to exit and come back in once or twice before the menu will show everything. If you have an A80J, K, or L. Don't bother. You won't notice an improvement. It's such a disappointment, I am going to try Panasonic. Returning it immediately.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi naim4250, We're sorry to hear about your experience with the Bravia 8 4K OLED TV. We're sad to hear that you are not impressed with its performance causing you to return it. Our support team could have assisted you with your concerns. We hope that you will still consider our other products in your future purchases. Regards, -Craig
Bestv BUY LIES!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLY DISAPPOINTED!! While viewing a program through the HDMI-3, the tv will JUMP TO AN OVER THE AIR channel and you will be seeing that program on the screen, BUT the AUDIO will stay on movie or what every you were TRYING to watch. We even paid for extra protection and extended protection plans, and BEST BUY WILL NOT HELP US. the TV was purchased only 4 WEEKS AGO!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cheesehesd2,
Thank you for your time writing this review. We're sorry to hear some issues that you are encountering with your BRAVIA 8 TV. This is definitely not the news nor experience we want you to have. We understand how frustrating it can be when your viewing experience is interrupted where TV is jumping to an over-the-air channel while audio stays on the HDMI source(movie).
Here are some steps you can try to troubleshoot the issue:
Ensure that your TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
Performing a power reset or restart on the TV is always recommended first as it can resolve many issues and doesn't affect saved information.
- Using the supplied remote control: Point the remote control to the illumination LED or status LED and press and hold the POWER button of the remote control for about 5 seconds, or until a message Power off appears.
- Turn off the TV. Unplug the television power cord (mains lead) from the electrical outlet. Let the television remain without power for 2 minutes. Plug the power cord (mains lead) back into the electrical outlet.
For reference: https://www.sony.com/electronics/support/articles/00159487
The HDMI-CEC (Consumer Electronics Control) is a HDMI standard that provides control functions between different A/V devices such as TVs, home theater systems, Blu-ray Disc players, and other HDMI devices. In some cases, a conflicting setting might cause the issue. Try disabling HDMI CEC on your TV and connected device.
For reference: https://www.sony.com/electronics/support/articles/00161073
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv ipen box with a 5 year warranty. I would never pay the full price for it, how ever it was just a little over 1100 great tv for that price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conaly, thank you so much for your wonderful review! We're glad to hear you're enjoying your BRAVIA 8. We sincerely appreciate your willingness to pay full price for it, as it delivers the quality you expect from a top tier television. Thank you for choosing Sony! Sincerely, -Jenn
Don't fear the open-box!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this at my local store as an open-box item. Saveed a good portion of the original cost. Additionally, you can even see where the flaw is behind the Open box condition. A good deal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SullyMP, Thanks for sharing your experience with the BRAVIA 8 TV. Sounds like you scored an amazing deal with that open-box find! We’re glad you’re happy with the savings and the condition. Thanks for choosing Sony! -Jess
Miscommunication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new TV is great. The problems were with the purchase. We were first sold a TV that wasn't available, but it took two weeks and a missed Geek Squad installation appointment for that to be communicated to us. Then, when we finally spent more to get an available TV, the wait time to get it installed was long.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, WeyburnW! We're sorry to hear about what happened. Glad to know you they were able to install your new TV and you are now able to enjoy the features and capabilities of your new OLED TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television! I am beyond happy with the purchase and would recommend to anyone looking for a new great television!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mtmercy4,
Thank you for choosing Sony!
We're delighted to hear that you're enjoying your K65XR80 television and that it has exceeded your expectations. Your feedback inspires us to keep providing high-quality products, and we truly value your recommendation.
Best regards,
-Fred
Audio output issues never fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite software updates and troubleshooting, there are still audio output issues. I have a Sony stereo system for audio fed via HDMI from the tv. There is a delay in audio despite changing all options with the output and uding quality cables. I have to switch to TV speakers and back in order to shorten that delay, but there is still minor delay. A new problem just developed after a year where the TV won't default to the saved output anymore as it keeps reverting to the TV speakers. I had hoped for a nice setup with the Sony TV and stereo, but the audio issues make me wish i had returned it. I never had such issues with other brands while using the same stereo system.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
We sincerely apologize that you are experiencing persistent and frustrating audio output issues with your BRAVIA 8 and your Sony stereo system. We understand how disappointing it is when two products from the same brand don't integrate seamlessly, and we regret that this is impacting your overall enjoyment.
The delay you described, and the new issue where the TV is reverting to internal speakers, sound like classic communication problems between the TV and the audio system (likely related to HDMI eARC/ARC and CEC/BRAVIA Sync).
To resolve these issues, we highly recommend performing the following detailed troubleshooting sequence:
1. Perform a Full Power Reset (CEC Handshake):
- Turn off both the TV and the audio system.
- Unplug both devices from the wall power, and also disconnect the main HDMI cable connecting them. Wait for 2 minutes.
- Reconnect the HDMI cable, ensuring it is plugged into the eARC/ARC port on both the TV and the audio system.
- Plug both devices back into power. Power on the TV first, and wait until it fully boots up, then power on the audio system.
2. Enable the BRAVIA Sync Device List:
This ensures the TV is actively scanning and recognizing your connected Sony equipment.
- Using your Sony remote, navigate to: Settings > Channels & Inputs > External Inputs > BRAVIA Sync Settings > BRAVIA Sync Device List > Enable
If these steps do not resolve the problem, we encourage you to contact our dedicated technical support team for further, personalized assistance.
Technical Support Contact: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony!
Regards,
Dominick
Sony 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were great, easy set up and great picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, JeanetteL!
We are so pleased to hear that you had a great delivery experience and that your new K65XR80 television was easy to set up. It is truly rewarding to know that you are happy with the great picture quality. We designed this TV to provide a premium and user-friendly experience, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Show me Bravia 8 Oled
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 8 OLED picture quality is one of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC,
We're thrilled that you're so impressed with the picture quality of your new BRAVIA 8 OLED TV. We put a lot of effort into creating the best viewing experience possible, so your feedback means a lot to our team. Thanks for choosing Sony.
Best regards,
Eliab
SONY TV’s Are The BEST. HANDS DOWN!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for ME! My son broke my older Sony Bravia over a year ago and now it’s finally time to buy myself something. I love his TV which is even a step up from the broken one I had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnF, we're glad you love our product! Thanks for choosing Sony. ~Earl
Sony Bravia oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate was great. I have owned a Sony Bravia led tv for 9 years. Just decided to upgrade to the lied, what a difference. Absolutely has an incredible picture and I just love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ger99allen, Thank you for sharing your wonderful experience! We’re thrilled you love your new BRAVIA 8 OLED TV and that the sales associate was helpful. Welcome to the upgrade club after 9 years with your previous BRAVIA! The OLED technology truly enhances picture quality, and we’re glad you’re enjoying it. Thanks for choosing Sony, and enjoy your amazing new screen! -Jess
