Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10562681
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Waiting on Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not been installed yet and the first product didn't work.Waiting on the Geek Squad to return on Thursday.
I would recommend this to a friendAmazing purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for less than a month and we absolutely love the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaD, thank you so much for the wonderful review! We feel privileged to know you're loving your Sony - BRAVIA 8 and that the quality is already making a great impression. There's nothing better than when a new purchase truly blows you away, and we hope it continues to bring you amazing entertainment for years to come. Thanks for choosing Sony! Regards, -Dominick
Sony tv's rock
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Sony tv owner for over 20 years and love the Sony image processing, the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JoeS,
Thanks for the review and the 5-stars rating! We are truly heartened to hear you have been a loyal Sony customer for over 20 years! It is amazing to hear how much you are loving your BRAVIA TV, as well! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, we are sure you'll enjoy watching your favorite movies at the best resolution possible!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS A GORGEOUS TV. I also love the UI which runs smoth. Im switching from an LG oled and I have to say im not disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, JustinS! We’re so happy to hear you’re loving your new BRAVIA 8 TV! It’s wonderful that the gorgeous display and smooth UI have made the switch from your LG OLED a great experience. We aim to impress, and it sounds like we’ve hit the mark for you! Thank you so much for choosing Sony! -Jess
Sony Hi-end TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was a return and repackaged improperly so 2 stand screws were missing; box with TV inside was improperly secured so bottom was not secure (torn box tabs), but TV was operational as expected.,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreeHugger, We’re so sorry to hear about the missing stand screws and damaged packaging from the return process. That’s definitely not the experience we want for you! It’s great to know the TV is working as expected, though. Please reach out to Best Buy directly so they can send you replacement screws and assist with any other concerns. Thank you for choosing Sony. -Jess
Gamer/movie tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works good option menu does work well remote is fine overall good to tv would highly recommend for gamers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Thank you so much for your positive feedback on the K65XR80! We're glad to hear that you're enjoying the TV and that the option menu and remote are working well for you. We truly appreciate your recommendation and are thrilled to be a part of your entertainment setup.
Thank you for choosing Sony!
Best regards,
- Stephanie
Bravio 65 inch tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly. Was a pain to set up. Was confusing to set reset up streaming passwords etc. it’s been at least 10 yrs since we bought a new tv so a lot has changed
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CherylM,
Thank you for your feedback regarding the K65XR80 TV. We understand that setting up a new TV, especially after a significant period, can be challenging. We apologize for any inconvenience caused by the issues with streaming passwords and the overall user-friendliness of the product. Your feedback is immensely valuable, and we will certainly take it into account as we work to improve the setup process and enhance the overall customer experience for our future models.
Thank you for choosing Sony.
Best regards,
-Fred
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good brand, not a bad price.sales people came to us asked if we needed anything then walked away when we said just looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Movies, We're delighted to know that you appreciate the brand and find the price reasonable! It's indeed a fantastic choice with excellent picture quality. We apologize for any inconvenience you may have encountered during your purchasing experience at the store. Thank you for choosing Sony. -Jess
The best tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a bigger TV for family nights and found the best one.
I would recommend this to a friendBest TV Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I have ever owned. It is perfect for night watching in a dark room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LoriY,
Thank you for choosing Sony!
We're delighted to hear that you're enjoying your K65XR80 TV. This model is designed to deliver impeccable picture quality, especially in low-light environments, making it perfect for night watching in a dark room. The OLED technology provides deeper blacks and enhanced contrast, creating a more immersive viewing experience.
Best regards,
-Fred
Disappointing TV. Didn't feel like an OLED.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honesty, I was really disappointed with the Sony Bravia 8. I wouldn't call an OLED at all. It was really dim and the colors weren't vibrant at all. It was a dull TV. I didn't get that wow factor that I got when I turn on my Samsung S84D for the first time. The Sony Bravia 7 Mini LED is a way better TV than the Bravia 8. If you must go with Sony, definitely get the Bravia 7 and save the money for a soundbar. Trust me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FreddyFonz,
We're sorry to hear it didn’t meet your expectations, especially with the brightness and color vibrancy not giving you that “wow” factor you were hoping for.The quality of the source is a big factor in getting an excellent picture quality. As a workaround, you might try adjusting the picture settings, such as increasing the brightness or switching to a different picture mode for a more balanced look. Picture settings also allow a wide array of changes to color, contrast, clarity, motion settings, and brightness that can improve the viewed content on your Google TV. The picture quality may improve if you change it in [Picture] under [Settings].
For more information, please visit the link here: https://www.sony.com/electronics/support/articles/00190409
Your experience matters to us, and we'd recommend reaching out to our support team for assistance with troubleshooting, as they may be able to help optimize the display.
If you need further assistance regarding your concern, please let us know so we can turn your experience around. You may send us an email at [email protected] with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 8.
Sincerely,
Jess
Looks nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lovely tv worth the price. So far everything is good. Cant wait to watch some blu ray 4k movies on it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gilberto! Thank you for leaving us a five-star rating! We're thrilled to hear that you love the BRAVIA 8. We’re confident that you'll enjoy your Blu-Ray movies with a cinema-like quality experience! Thank you for choosing Sony. Regards. -Jenn
Sony 65”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told sound was so good that it didn’t need a sound bar, it could use a sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonS,
Thank you for your 4-star review of the Sony BRAVIA 8!
We're glad to hear that you find the sound quality impressive. We design our BRAVIA XR televisions to deliver a robust audio experience right out of the box, utilizing technologies like Acoustic Multi-Audio to make sound appear to come directly from the screen. This often leads to the perception that a separate soundbar isn't immediately necessary for an enjoyable viewing experience.
However, we also recognize that for those seeking to maximize their home theater experience, especially for cinematic content or expansive soundscapes, adding a compatible Sony soundbar can further enhance the audio, providing even deeper bass, more precise surround sound, or simply greater volume and clarity. It's truly about personal preference and how you want to immerse yourself in your entertainment.
We appreciate the feedback, thank you for choosing Sony!
DiegoV
Hitesh Shah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item at best price, can’t beat, professional installation with soundbar. Very courteous technician who installed TV in quick time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NiteshS, We're delighted to hear that you got the best deal with professional installation included, and it's great to hear the technician was courteous and efficient. Enjoy your new TV and thank you for choosing Sony! -Jess
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy TV was still under warranty. Best Buy helped through the whole warranty and reinstall. They were great. I do own the Geek insurance and so glad for that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jody, Thank you for taking the time to share your experience with the Sony BRAVIA 8 4K OLED TV. We apologize if something wrong happened with your TV. Please note that your TV has one year standard manufacturer warranty and you can always reach out to our support team should you need assistance. On the other hand, we're glad you were assisted professionally by your dealer. Enjoy and thanks for choosing Sony. -Craig
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this Sony Bravia to upgrade from our older Sony Bravia this TV is amazing next level for sure going from LED to OLED was the best choice we could have made Thank you Sony
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, AD52! We're glad that you are enjoying it. Thanks for choosing Sony. -Craig
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at colma store , great price and great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, thank you so much for the 5-star review! We're pleased to learn you're enjoying your Sony - BRAVIA 8. This TV is built to deliver an exceptional viewing experience with OLED picture quality, deep contrast and vibrant colors. We're also proud of its intuitive interface and immersive sound performance. We truly appreciate your support and are so glad you chose Sony to be part of your home entertainment setup. Best regards, -Dominick
Sonified
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with this Sony Bravia 8 TV, 200 percent better than previous tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphmB,
That's fantastic to hear! We're absolutely delighted you're completely satisfied with your BRAVIA 8 OLED TV and finding it a significant upgrade. Enjoy the incredible picture!
Thaks for choosing Sony.
-Eliab
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my purchase so far so good. A good buy with this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephV,
We truly appreciate you taking the time to leave a review. It's wonderful to hear that you're happy with your BRAVIA 8 and feel it was a good purchase. We're confident you'll continue to be impressed with the picture and sound quality.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Does not receive local channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a tv with a built-in tuner to receive local channels. The sales girl said Definitely will receive them on this tv. We bought a 4k Samsung 65 inch one 3 years ago and it is still great but didn't want to be forced to get Spectrum. Well they set up tv and said i needed a ota antenna to get local channels. Went Back to Get the new antenna and it Still doesn't get local channels. Called Sony and they said it should get them. Well its a good tv but wouldn't have bought it for 2k if i knew it would not get local channels. Had to get Spectrum and not very Happy with that!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Papa,
Thank you for reaching out to us and we're sorry to hear this issue. The type of reception that you'll receive will depend on the antenna type that you're using and how far a particular station is. ATSC technology is backwards compatible for BRAVIA 8 series TVs, so you will still be able to enjoy ATSC 1.0 technology with this ATSC 3.0 supported TV.
If you believe that certain local channels are not appearing, after doing the scan, antenna rotation or re-positioning may be needed to increase received signal strength. You can also visit the AntennaWeb website online to check which stations are available in your area and the recommended type of antenna to use. For more details about this, refer to the links below.
https://www.sony.com/electronics/support/articles/00023587
https://www.sony.com/electronics/support/articles/00258543
We are eager to assist you further. To help us do so, please email us at [email protected] with the following information:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the BRAVIA 8:
Sincerely,
Jess
