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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 160 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Rated 5 out of 5 stars

    Fantastic Sony Bravia 9 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture, audio, connectivity, and selection of streaming apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CliffD,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony BRAVIA TV and the magnificent features it includes, such as its amazing picture quality, surround sound and much more!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Top TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Beautiful screen and audio quality, would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matthew, thank you for the five-star rating! We are truly heartened to learn you love the BRAVIA 9! See all the action come vividly to life, perfectly matched by sound including the world's first Beam Tweeter in a TV. Thank you for choosing Sony to enjoy a truly unforgettable cinematic experience! Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    SONY 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service to install the unit was excellent and the color is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChuckK, thank you for the five-star rating! We're delighted to hear you're enjoying the BRAVIA 9 exceptional picture quality–and its vibrant colors for sure! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture. Stable base, for those who can’t mount. We really like Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laura, thanks for the 5-star rating! The Sony - 65" Class BRAVIA 9 is the perfect choice for those who love unparalleled brightness, and incomparably beautiful colors. The table top stand allows you to select up to 4 stand positions for increased stability! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and colors. Mini LED QLED 4K is worth the premium. Google TV, while skeptical at first, is also very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GorgeB,

      You made the right choice! We're glad to hear that you like the 4K picture color quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and works great . My family loves the color and pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanitaG, thank you for the five-star rating! We're glad to hear you and your family are enjoying the BRAVIA 9 picture quality. Thank you for choosing Sony! Regards. -Jenn Sony_US

  • Rated 5 out of 5 stars

    Sony Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional picture quality, easy to program. Customize how you like with plenty of options. Solid all around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidG,

      Very nice! We're glad to hear that you like the picture quality and customizable settings of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Only the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv you can get just buy now will see a big price increase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmur,
      Thank you for your enthusiasm about the K65XR90! We're thrilled to hear that you consider it the best TV available.
      With our K65XR90 you can get a premium picture with reduced glare, from every seat in your room.
      Happy viewing!

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 9 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace a still working Panasonic Plasma Viera TV from 2008 and upgrade to 4K etc., Excellent very happy with this model

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      That's wonderful to hear! Thank you for your 5-star review and for choosing the Sony BRAVIA 9 to be your long-awaited upgrade. Moving from a classic plasma to our latest 4K Mini LED technology is a significant jump, and we are thrilled you are so happy with this model.

      Thank you for choosing Sony and enjoy the stunning leap in picture quality!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Exactly has expected. Great picture and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and customer service and Geek Squad was fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngieH,

      Thank you for choosing Sony!

      We're excited to hear that your K65XR90 TV has been a great purchase and that you had a fantastic experience with our customer service and Geek Squad. Your kind words motivate us to continue delivering the best support and products to our customers. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on the Sony Bravia 9 Mini LED QLED is Great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasG, you've made an excellent choice going for the Bravia 9 Mini LED QLED! This TV is widely regarded for delivering an exceptional brightness, deep blacks and precise contrast. The cognitive processor XR, mimics the way the human brain processes visuals and sound, making everything look more lifelike and immersive. We hope you continue enjoying the TV, thanks for choosing Sony. Regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Bravo for Bravia 9

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture. Very enjoyable to watch. Great for room with normal lighting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flafish,

      Awesome! We're glad to hear that you're enjoying the picture quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Maybe the best Mini LED available today.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably there best Mini LED available. Crisp picture, greatly interface. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alchemist,

      Very nice! We're happy to hear that you love the picture quality and user interface of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Television is OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is OK. Sound is OK. Picture is OK. Service was OK.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, JohnU!

      We appreciate you letting us know your initial impressions of the K-65XR90 TV. While we are glad to hear everything is "OK," we are always striving to deliver an excellent experience.

      If you have any specific areas where you feel the picture, sound, or service could be improved, please feel free to share!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Perfect family room tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Color and resolution and refresh rate are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW, Perfect! We're delighted to hear that you love the vibrant colors, superb resolution and refresh rate of your new Bravia 9. Thank you for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Sony Come On!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this TV. Its picture is beautiful, menu and options seamless, unfortunately it has connectivity issues with soundbar/surround sound systems. I bought this TV two times and attempted to give it a chance more than once, but it just wouldn't work. I tried every trouble shooting method including Sony customer service, geek squad, new expensive hdmi cables, I even bought multiple sound bars. For a 2k+ system Sony should be embarrassed. They 100% know this has been an issue Ive read the post and Reddit, believe them!!! Sony please get this fixed, instead of buying 2 of these TVs for my home I bought an competitor because you wasted 3 weeks of my time!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherK,

      We're truly sorry for the frustration and inconvenience you've experienced with your K65XR90 TV, especially after trying so many troubleshooting steps and support options. These types of connectivity issues are never what we want for our customers, and we appreciate you sharing your experience in detail.

      For further investigation and assistance, please, email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for considering Sony products.

      Best regards,
      DiegoV Sony_US

  • Rated 3 out of 5 stars

    Missing Audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install did not go well Unable to connect audio to TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the quality is outstanding Service was great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatKir,

      Thank you for the 5-star rating! We're happy to hear that you like the quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice as the picture aND SOUND ARE FANTASTIC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickN, Thank you for your wonderful 5-star review of the K65XR90 (BRAVIA 9)! We're thrilled to hear that you are enjoying the fantastic picture and sound quality of your new TV. Your feedback is greatly appreciated and helps us continue to deliver top-notch products. Enjoy your viewing experience and thanks for choosing Sony! - Romeo Sony_US

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