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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,646 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice TV great sound very nice clean quality picture easy to operate the sales guy at best buy took the time to explain the difference in the newer TVs and sizes for your area was well worth the experience just seem to tell the truth on the difference and types made a no pressure on the different choices this is why i chose best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trailrider, We're glad that you are happy with your purchase. Good to know that you like the picture and sound quality of the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, amazing colors, easy to use OS. Only complaint is the pass through for the Sony Soundbar we bought in the combo does not work, so with the soundbar in front of the TV we have to stand up to turn it on with the remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TannerF,

      We're glad that you like the picture quality and Google software of the TV. It's unfortunate that you are having an issue using the remote with the soundbar in front of the TV. We would like to know more about your setup so we can help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Upgraded to OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous 4K tv packed up and had to be replaced. I didn’t get all the LED options but decided on OLED. Must say it’s a significant step up in terms of lifelike colors, and the picture quality is better than excellent. Very happy with this new tv! I use a Sonos sound bar, which works great, so can’t comment on the tv sound though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NeilGriff,

      You made the right choice in upgrading to the A80K! We're glad that you like the picture quality of the TV and how it works well with your home entertainment setup. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to a Sony OLED and man I wish I did it years ago!! I've owned Sony tv's since the 80's, starting out with a 19" crt. Never had one problem with them and they always had the best picture and still do!! My last one was a XRB55X850C which worked fantastic, it's still working great, and I gave that to my 92-year-old mom, and she loves it!! There are so many things I love about this tv, the picture is awesome, overall design is breathtaking. Only complaint would be the google os, don't take it wrong I have many google devices but just not too thrilled about them running my tv too. I didn't set up the google portion on it, just did the basic set up. I haven't done a calibration on it yet; I am really impressed with it out of the box. Only thing I've had an issue with is sometimes when you first turn it on, it doesn't find the active port the comcast box it hooked to. It comes up with the black "no devices connected" screen, then it turns snowy gray, sometimes makes a slight pop in the audio then connects to the correct port. Not an issue so far but just kind of scary when it happens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi olemil, We're glad to hear that you and you're Mom, loves this TV. We're very grateful for this positive feedback! We recommend using the Ultra High Speed HDMI Cable connecting the HDMI devices.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience.
      Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Performs well and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design, vibrant color, deep blacks, makes everything I watch look better. I wish it had a few more older-fashioned hook-ups, like RCA, but then I suppose technology marches on. Lots of settings for those who like to be in control. TV speakers are pretty good, though I prefer to use a surround sound system myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Strider1002,

      That's very nice to hear! We're glad to hear that you like the picture color quality and design of the TV. Your feedback is greatly appreciated. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome even though i feel like it is a little bit on the expensive side it has definitely been worth it as the picture quality is phenomenal the colors are accurate and it has lots of capabilities. It also allows you to control everything from one remote as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaphaelD, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. exchanged from 55" Bravia XR OLED and I'm sure glad I did. Colors are excellent,blacks are not mixed in like a shadow. Using a Bose Sound Bar which sounds amazing. Used the TV's speakers an pleasantly surprised with the screen being used as the speakers. Would , without question recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrPleased, We are thrilled to hear that you are enjoying this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with true blacks. Easy to set up and use. The android operating system is by far the best out there for tv's right now. The fast processer makes moving between apps and screens extremely smooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyD, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, clear picture. I love the bright and contrasting colors. I was initially hesitant to replace my Panasonic Plasma; now that I've done so I'm very happy with my decision. I'm enjoying the Sony OLED much more than my Panasonic Plasma. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CameronF, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    "Stunning Picture Quality and Seamless Smart Featu

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV, and I couldn't be happier with my choice. The picture quality is simply stunning—deep blacks, vibrant colors, and incredible detail that make everything look lifelike. The Google TV interface is smooth and user-friendly, making it easy to find my favorite shows and apps. The sound quality is excellent too, adding to the immersive experience. This TV has truly elevated my home entertainment, and I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One month later......the best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been over a month since I bought this TV , and the experience has been absolutely marvelous. My most objective rating is this: Pros The most beautiful image and contrat that the Oled can create The sound comes from the center of the screen and from both sides of it. You don't need a sound bar almost. The processor is very fast. The quantity of how many settings you can control is amazing. The motion rate is almost perfect when you set it to represent the 60FPS or above. Connected to an Apple TV 4k of 2022 is incredible the Dolby Vision effect in High. Cons: Bravia Core only comes with 5 movies in Puerto Rico and the catalog is very, but very old and limited

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lualcama, thanks for your 5-star rating of our product. We hope you are enjoying it. We appreciate your feedback regarding the BRAVIA core of your Sony unit. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Phenomenal Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the realistic picture and ease of navigating through the many options. It is very reasonable in price as well. Shout out to our salesman in College Station, he was so knowledgeable and really helpful with deciding on the best for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richardson, Awesome! We are so glad to hear that you are happy with your new TV purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love love love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man. Love love love this TV. I compared it to the C2 in the store and just felt that the color depth was much better on the Sony. The LG actually looked a little washed out in comparison (though admittedly, could have been source content). The other selling factor for me was Google TV. It's just a way better OS in my opinion. Everything I've watched on this TV from football to 4K BluRays looks incredible. Gaming is great as well. The room it is in is not well lit, but it's plenty bright for my taste. Could not be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewR, We're glad to hear that you love this BRAVIA XR A80K TV! With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED all the way.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV. So much cleare than a regular QLED

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AletheaJ, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia plays well with iOS, tvOS, and Apple Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no "videophile" but the picture is unbelievable on this TV. My biggest concern in making my choice as a long time Samsung consumer was compatibility with Apple Homekit and Airplay. It has not disappointed! Using the HDMI (ARC) and hooked to my AV Receiver, the Bravia controls, and responds to commands from my Apple devices seamlessly. Better than I expected! Example... I can be watching a YouTube video on my iPhone 12 Pro, pull up the sharing menu and share it to my Sony Bravia TV and in seconds, it will turn on the TV, Turn on the AV Reciever, turn on the Apple TV 4K, and set the sources all properly and just like that I am watching the video on my TV monitor. I also have the Sony Bravia as a choice on my native iPhone Apple TV remote app. Adding the Bravia to my Homekit Home also lets me turn the TV on and off and select the input source via the home app. Apple and Homekit users will not be disappointed with this choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkK, Great! We're glad that you like the picture quality and features of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2 years later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has amazing picture still after 2 years. I install 3rd party apps on my tv with no issues. Still enjoy this tv and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the quality of my TV. And I love that whenever it’s black it’s actually fully black and it’s not that weird gray.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV… but lag in voice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Amazing picture! I gave it 4 stars because there is a lag in the voice.. The mouth moves before I hear the voice.. VERY ANNOYING!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LillianP,

      We're sorry to hear that you're having issue with this TV. We apologize for the inconvenience. To isolate this issue, please restart the TV with the supplied remote control (easiest):
      Press and hold the POWER button until a menu appears → select Restart
      Press and hold the POWER button until Power off appears on the screen.

      If you are unable to resolve your concern, follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00026069

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR65A80K:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. I saved up for a very long time to buy this tv and couldnt be happier with it. Its one of the best pictures ive ever seen. You just have to see it to believe it. Shout out to best buy staff who helped with the transaction.they were very helpful and knowledge about the 20 different tvs we asked them about till we decided this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravo tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing! The speakers are surprisingly powerful and even adapt to the room you're in. Highly compatible with PlayStation gaming as well as it's made by Sony.

    I would recommend this to a friend