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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,646 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony OLED is amazing!! I was introduced to OLED through a previous purchase of a LG B2. After seeing the difference in picture quality there was no going back to LED. After 4 years my LG fell fault to burn in and LG would only offer me $200 off a newer model. After plenty of research I decided to jump ship and give Sony a shot. So far I’m extremely impressed and very happy with my purchase. Next to my older LG OLED the Sony blows it out of the water. The only fault I could give the TV is that it isn’t the brightest screen. That’s not an issue for myself because my eyes are quite sensitive to bright lights anyhow. So if you don’t need a TV that melts your eyes this is the one for you!! Dolby Vision and HDR content looks amazing and the display gets plenty bright enough to see all the detail.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanP, That's great! We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Media Room Worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture quality &easy operation. excellent picture & sound with our dvd player & receiver even though both are pre-4k. Watched Avatar blu ray & blown away by the quality. Recommend uing with a receiver or soundbar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS, We're glad to hear that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Excellent Picture Quality Average Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent picture quality. I was bowled over with the true black that all LED’s hadn’t got it right. The only thing that gets me to give 4 star is the sound quality. In order to try and create surround sound, it’s lost some clarity at low volume. I clubbed a Sonos sound bar to get over the problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ankur, Thank you for your honest review! We are so glad to hear that you are happy with the picture quality of your new TV! We also value your input with the sound quality and we are glad to hear that you are happy with it paired with your soundbar. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Best purchase I’ve made in a while. Amazing picture quality, deep blacks, and very accurate color. OLED is the way to go and Sony does a great job with this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello there JJJJJ! Thank you so much for your awesome review! We are glad to hear that you are enjoying the amazing picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Incredible Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia is very easy to setup and add all of your apps with easy linking to your Google accounts. The picture quality is fantastic and watching movies in cinema picture mode is about as good as in gets for at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Becs! You've made a great choice! We are so happy to hear your satisfaction with the ease of use & setup, exceptional picture quality, and superb performance of the XR65A80K.

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    BEST TV! GREAT QUALITY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for two years now and it is the best tv i have owned. Great sound, picture and it is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Amazing OLED TV for PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our TV to a bigger 65in (from 55) and to OLED since we purchased a PS5. This was one of the best pairings for the visuals it can provide. Highly recommend for gamers or visual aficionado!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElFusilado, Awesome upgrade! We are so glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Deep Blacks, sharp color! No judder, no lags.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality. Deep blacks like the old Pioneer plasma tvs. No color (white) leaking through from the edges. Add a sound bar for best sound! TV has been great! Update: Dead pixel at 1 week short of one year of ownership.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi reeseallen2, We are happy that you like the picture quality and performance of your new Sony BRAVIA 4K smart Google TV. High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, a small number of dots may not change color. This is normal operation for LCD and OLED screens for all manufacturers. Sometimes defective pixels correct themselves over time. We suggest visiting this link for more details: https://www.sony.com/electronics/support/articles/00026287. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this open box item and it’s been great! Beautiful picture, great sound and very easy instructions for set up. The Best Buy sales people were kind and helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PWY2, Thank you for the 5-star rating! It is so delightful to hear that you are happy with the picture and sound quality along with the ease of use of your new A80K TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    First Entry into OLED, AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beautiful. Quite a substantial upgrade from my X850G that this one replaced. Movies are amazing, Dolby Vision is so bright, and even the upscaled shows are great. You will not go wrong with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bear, We're glad to hear that you are happy with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this positive review. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. First one I bought since 2010. But the picture is amazing and the blacks are super dark. Really liking it so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DVIHDMI, Awesome! Thank you for this amazing review of your BRAVIA XR A80K. We're delighted to hear you like the outstanding picture quality, especially the black levels, improved brightness, and contrast. And good to know you've seen the overall improvements of this TV over your previous TV. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv I ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv, perfect for ps5, colors are really good and I love how you can set all you devices with single control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acer, Choosing this TV will definitely be worth it! Thank you for taking the time to write such a wonderful review of your experience with your A80K OLED 4K Ultra HD Google TV! We are extremely pleased to hear you are enjoying the features, especially the support for 4K at 120Hz signal format to allow for PlayStation 5 compatibility, incredible colors, and that you can now use only one remote for all you devices. Glad to know it works great with your PS5. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My First Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this Sony Bravia XR OLED so far as been everthing it was advertised to be. From the picture to the sound quality it has satisfied at every level. There is still alot more to this set for me to learn, mainly having to do with the Google TV part. If I were to say anything negative it would have to be when a message popped on the screen saying that my storage was full. I can't really understand that since we have only had it for 2 weeks. I sure this has a quick fix if I can figure out what that is. If I can't I will contact Sony or Best Buy and see if I can get an answer from them. Until then I will keep exploring.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuckB, Excellent! We're thrilled to hear you're satisfied with the amazing picture and sound quality of your new Sony A80K. For future reference, we can offer assistance on how to set up or operate the features and smart TV functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help at: https://us.esupport.sony.com/support/s/service?language=en_US

      And for the "full storage" issue, please check the settings and check the available internal storage information of the TV. Refer to the link below on how to check the remaining storage capacity of the TV:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00122063

      If the internal storage is not full, please try to perform a power reset.

      Turn off the TV.
      Unplug the television power cord (mains lead) from the electrical outlet.
      Let the television remain without power for 2 minutes.
      Plug the power cord (mains lead) back into the electrical outlet.

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:


      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV has a great picture. the TV is very easy to opperate. everything is magnified to get such a amazing picturer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bennie, Thank you for the awesome review! We're glad you like the great picture quality, ease of use, and image clarity of your new Sony A80K. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bravia XR OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravo - Bravia XR OLED awesome color and sound, feels like you can walk right into screen and become part of the action. excellent for high action sports and video games!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffH, That's great! We're glad to hear that! We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great upgrade from 4K viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous tv, spectacular picture - very easy to setup and very easy to connect to my receiver and speakers - turning my viewing experince into almost theatrical!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teddy,

      That's a very nice upgrade! We're glad to hear that you like the picture quality and easy setup feature of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy to use, love it. Even my husband can use the remote and find different apps. Yippie! Would buy again! Can't review sound, I use my Sonos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bevwav, That's great! We're glad to hear that you love this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    After many years of Samsung, I returned to Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Sony as I was a Sony fan for years. I currently have 3 Samsung TVs of varying sizes and have been very happy with those. The sound quality of this TV is so good that I don't feel it necessary to have a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Benny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture just a little strong on the blue at times and sound is ok i didn't like that no back on remote you need to go in settings and to get out settings menus backup a fell times a lot of work too get out of menu

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benny, Awesome upgrade! We are so glad to hear that you are happy with your new TV! We are so glad to hear that you are enjoying the picture quality of the A80K TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv it’s great quality sounds amazing and just over all a really nice tv

    I would recommend this to a friend