Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Pleased with the purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with this purchase. The TV is the best I've owned and I'm happy with the color depth and brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonW, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and for the 5-star rating! -Carl
- Pros mentioned:Color, Picture quality
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, I am impress with the black colors so clear. I have purchase Sony TV’s for years and they have never disappointed me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertoeA, We are glad that you are impressed with the picture quality of your Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Your continued support means so much to us. Thank you for choosing Sony! Vincent
- Pros mentioned:Color, Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Sony TV with outstanding picture quality. Black levels are great. Googles programming is the best. That’s why I didn’t buy LG. Good Good Good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveL, We are thrilled to hear that you like the picture quality of your new Sony BRAVIA 4K OLED TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot go wrong. My fave screen by far. The settings are great and amazing services.
I would recommend this to a friend - Pros mentioned:Oled, Picture quality, Setup
No regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic IQ and Google TV OS is great. Set up is easy and OLED can't be beat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Detricks, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color, Picture quality
Sony - No Baloney!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like everything about this set. The color and clarity are great. Sound is pretty good even without additional speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenM, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Color
Dont even bother with LG or Samsung.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome colors and clarity. No motion blur or glitches. I have this hooked up to my soundbar and control all of it from one remote. Its also likned into my homes Google home setup and i can control it via voice from other rooms lol. If i forget to turn it off i can tell Google to turn off downstairs tv from my bedroom. I highly recommend this tv if you cant afford a master class tv either. Those are super crisp but for the budget minded of us look no further. Dont even bother with LG or Samsung.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grimmis, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Great graphics!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing television, everything looks beautiful. Easy to set up and the guide for it was amazing. I am so glad I chose this model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrmaD, We're glad that you like the ease of setup and picture quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Delighted with Sony A80K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the purchase so far. The TV has delivered beyond our expectations, and therein lies the key. When we were looking over options at the store, sure there were a couple of models that looked better to our eyes and for sure the A80K panel is not without blemish. But at the price we got it, and the fact that it looks pretty darn awesome during normal usage (movies, TV shows, nature etc.) and we don't pixel-peep all the time, it's more than good enough. If we get more than 5 years out of the TV we'll consider it money well spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EkamSat, We're pleased to hear that you are happy with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sharp Picture, Great Sound, Nice Design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this TV. I got this for the Living Room and a $600 Sony model for my bedroom. This is a splurge but I love the colors as well as the Sony software. All the LGS have a red dot that stays on so that would be very annoying for a bedroom. I like the Sony sound, (no speakers needed and I play it at 20% volume) the colors are sharp and the navigation is great. I use it with Apple TV but don't need that as can load apps directly. Nice remote too.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, NewHomeNapa!
That's perfect! We're glad that you are pleased with the picture and sound quality of your new Sony - 65" Class BRAVIA XR A80K OLED 4K UHD HDR Google TV as well as the Sony software and easy navigation. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Marco
- Pros mentioned:Ease of use, Picture quality
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a wonderful tv , love the quality of the image and how easy its to use the smart funtions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanF, we're glad you love the ease of use and picture quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl
- Pros mentioned:Color, Picture quality
Sony Bravia, LCD television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic television! The colors are so vibrant. Best part about this television is that it truly does feel like it’s alive!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We're happy to hear that you are impressed with your new Sony TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! -Craig
- Pros mentioned:Picture quality
Is OLED really better?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had decided to replace an aging 65" Samsung with the old, curved screen model. Staff members at my Best Buy suggested this Sony OLED was the best choice in the price range I had in mind as it was discounted $300 from MSRP. The installing "Geeks" set it up in my great room and connected my Sonos Play Bar. The picture is marginally better than my old set but far better in accommodating all the streaming services...a huge improvement over the "Smart" features of the old Samsung. Admittedly, when watching live football and golf broadcasts, the picture appears to be crisper so the OLED features may be responsible for this perception. I am uncertain that the perceived improvements justify this investment, but I can unreservedly say that the Best Buy installing team was superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrandPa,
Thank you for the review and we're glad to hear that you like the picture quality of the Sony TV and had a great experience with our customer service representative. With our Sony OLED TV you step up to an immersive viewing experience with vision and sound in perfect harmony powered by cognitive Processor XR. Enjoy exceptional pure black contrast for pictures full of depth and detail.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture qualityCons mentioned:Remote control
Keep looking
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. The OS leaves a lot to be desired. Doesn’t seem like they thought it would be used with traditional CATV when they designed the programming. On power up, sometimes we get cable, sometimes a random menu screen, many times warnings about screen burn-in if TV is not turned off (always when it’s been turned off). Always ends up at CATV but takes forever to get there. Worst feature so far is the incredibly narrow angle for the remote to work. I’d estimate +/-15 degrees if that. Terribly inconvenient.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Sony's Bravia is the Valedictorian of Smart TV's
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I sold my apartment, the sale included the wall mounted TV that I had purchased in 2016. I had to find a new TV for my new place. I did my research on the latest smart TV technology & the hands-down winner was Sony's Bravia. It's the valedictorian of smart TV's, packed with a huge array of built-in options & direct internet access via Google. Visually, it's OLED screen produces the most vivid color & contrasts I've ever seen. Great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cobalt, We're glad that you are satisfied with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Color, Setup
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors on this tv are amazing! setup was very simple and remote is easy to use. Very happy with this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelA,
Perfect! We're thrilled that you like the picture quality and user-friendly functions of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great, but Spooky!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 65" OLED TV is wonderful. It is our third Sony Bravia and the quality of the picture is great. The only problem we have had with it in the first month is a problem we had with our two previous Bravias. They turn on by themselves. I did not expect this on a brand new television. We recently purchased the 55" Bravia for our bedroom and we are hoping we do not have this problem with it as well. Not the type of midnight intrusion we are looking forward to. Anyone else with this problem and any fixes?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankR, Awesome! We are so glad to hear that you are happy with your new TV! For the TV turning on by itself, please try the steps on our related TV article link: https://www.sony.com/electronics/support/articles/00032613
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! -Carl
- Pros mentioned:Picture quality
Improvements in every area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a cheaper Samsung of same size that started to freeze after less than 4 years of use. Big jump with OLED display. Much brighter than previous TV, not to mention the color and image clarity. I didn’t think about the surround system speaker being an issue since we don’t mount it. The screen on legs is fairly low, so only option for now was to place it behind the TV, but the Sony allows setup to use the TV speakers as the center channel. It sounds better using those as the center channel. Very pleased overall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyB, we're glad you like the picture and sound quality of our product. Thanks for sharing your great experience with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture qualityCons mentioned:Remote control
Mostly happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love a lot of the features of this TV. And connected to a sony soundbar it sounds fantastic. But airplay is extrememly finicky. I have set up airplay on the TV. I bring up a sporting event on iphone and cast to TV or mirror depending on the App. When I do this the airplay/home-kit settings screen. I've tried setting it to require password on first time, everytime and password option. I have no issues casting or mirroring to an AppleTV hooked to a much older Sony dumb LED TV. Would only recommend if you don't plan to cast/mirror from iphone. Pros Picture quality is superb Cons Remote is not intuitive Airplay unreliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StanleyW,
We're sorry to hear that you're having issue with this TV. We apologize for the inconvenience. To use the Apple TV app, AirPlay, and HomeKit, you will need to enable the Sony Smart TV services via the BRAVIA™ TV Privacy Policy. If you experience Apple TV access or connection issues when pairing to an Apple device using the AirPlay app, follow these steps to resolve the issue: 1. Restart your Apple device. 2. Enable the Sony Smart TV services via the Privacy Policy screen. On the supplied TV remote, press the HELP button.
Go to Status & Diagnostics, and then select Privacy settings.
On the Privacy Policy screen, read the privacy policy; if you agree, scroll down to the very bottom of the policy, and then agree, at least concerning Sony Smart TV services, or select the Agree to all option if you desire.
On the TV remote control, press the Input button, and then select AirPlay from the input selection to display the AirPlay menu.
For more details, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00260396
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR65A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Color, Picture quality
Amazing picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and clarity of the images on the tv are amazing. Even older videos look better on here. So glad we chose this quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnZak, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY .~Earl