Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,647 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Fabulous
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cannot go wrong. My fave screen by far. The settings are great and amazing services.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Sony still High Quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better sound than expected. Great picture quality and easy to use.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi PeterC, Thank you for the 5-star rating! It is so delightful to hear that you are happy with the picture and sound quality along with the ease of use of your new A80K TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV and superb quality. Very easy set up and works as expected.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JuRa, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Satisfying Quality So Far
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was looking to replace my damaged Samsung with the same. It was recommended that I give the Sony a try. I had been a Sony guy before but they fell out of favor with the rise of Samsung . So far so good. Picture is equal or better and I do like the Sony interface a bit better than Samsung. I will give a few months to prove itself and if all goes well buy a second for another room. I recommend this product.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Excellent choice KevinD! We are glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Exceeds Expectation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible clarity and color definition. Surprised by the sound quality and depth.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BraviaFan, We are happy to hear you are enjoying the picture quality of the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
T.V.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has an excellent picture the colors are so vibrant and the black is so defining
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi SandraT, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A tv I would recommend for anyone with color blind
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best picture I have ever seen on a tv. I am color blind and usually reds, greens and oranges blend together making pictures fuzzy or make images to where I can't even see everything. It was like looking thru someone else's eyes watching this tv. I see so much more on shows or movies I have seen before because the images are so much sharper. All I can say is WOW.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JasonB, Thank you for your awesome review! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Sony
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We appreciate the 5-star rating and we're glad to hear that you like the clear picture and color quality of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony!
-David
Pros mentioned:
Picture quality, Setup
Rated 5 out of 5 stars
Amazing picture quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall amazing picture and easy setup with easy to follow screen step by step set up.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bravialover, Excellent! Good to know you like the ease of setup and overall amazing picture quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality, Setup
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up, amazing picture and top quality sound
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Robf, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Must get
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is best. and operating system is very easy to use.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MohammadA, Awesome! We're glad that you like the picture quality and ease of use. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Eye candy never tasted this great!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Truly great picture. It was either this or the lg c2. But since I’m 50/50 on video games (non competitive) and movies/tv shows, I went the the Sony. It’s impressive and the motion processing is superb. It was also easy to assemble. Calibration settings can be found online with a quick google or YouTube search. Sound is really good but not good with video games or stuff with bass.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Harambe, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
So worth the money
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this 2 years ago and am still happy with my purchase. These screens are gorgeous and are, in my opinion, a much better use of money than buying a larger screen without the same technology and features. Love it.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Sir
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vivid colors and brightness, good sound.
Geek squad was excellent to work with.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Stevo,
We appreciate the 5-star rating and we're glad to hear that you like the color picture quality and brightness of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Good TV.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. Great picture, deep blacks. No light bleed.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AaronT, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Ease of use, Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
A month in, and I'm still happy....
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very pleased with this TV. Easy to set-up and use. Picture is outstanding and sound is great without a bar. However, a smart TV at this price point should include a premium remote control. Add another seventy bucks if you want a backlit remote with a few more features.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi TCinLincoln, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Thank you for sharing your review! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great job!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV delivery went smoothly and quickly, they wasted no time setting up my new 65inch Sony TV with ease, both men were polite, kind and knowledgeable; they double checked to make sure my new TV was perfectly level and it was. The TV has amazing color and detail for many enjoyable hours of entertainment. Great job! Many thanks!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi WLCC, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture. Colors are vivid and the sound is outstanding.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Maggie, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Its ok
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the t.v, but for the price I think it should be better. The remote for it is very cheap. Doesn't even light up. The picture isn't anything wowing either. Looks good with dark scenes. Really is a clear picture, but nothing spectacular. The speakers on the t.v are great. Good quality sound that doesn't need to be turned up and down while watching. Honestly I think I should have went with the LG
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jeff,
Thanks for commenting. We are pleased to know that you like your XR65A80K and you're satisfied with its superb sound quality. We greatly appreciate your feedback with the design of the supplied remote control and picture quality. For the picture quality, this usually depends on the signal and content. While we are not sure what device/streaming application you are watching, you may try adjusting the picture settings of the TV according to your preferences and see if it improves your overall viewing experience. For instructions, please refer to the following links: https://www.sony.com/electronics/support/articles/00190409 https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01
And as a general recommendation, if you haven't yet, to ensure you are getting the most out of your A80K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/downloads
I hope this helps.
If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name: BestBuy Username: Model Number: Issue: Telephone Number:
We value you, and thank you for choosing Sony!
Best regards,
Romeo Sony Social Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Couldn't be Happier!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife and I purchased a Sony 65" TV, has a fantastic picture and sound. Staff at Best Buy was so helpful in helping us in our decision to buy.
The Geek Squad was on time to install our tv and did an excellent communication to two senior citizens on our new tv operation.
Thanks to BestBuy/Geek Squad for making this purchase a great one.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JoeS, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl