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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,646 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony a80k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great picture, easy-to-use, works so well with Alexa

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're happy to hear that you are enjoying your new Sony TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lifetime SONY TV customer - CRT to HD, to 4K OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breathtaking picture. I moved from Sony Bravia CRT to Sony Bravia 49" LCD 1080p HDTV 20 years ago and was blown away at the time. I moved to the new 65" Sony Bravia XR A8oK OLED 4K HDTV and I am speechless. 4K is totally unbelievable!! Sony is absolutely the best quality of all the competition.!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WCBSR, Thank you for upgrading to your new Sony A80K! We're very happy to hear that you're blown away with the excellent picture quality of your new Sony OLED TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outta the box home run!! Sound is amazing. And tech hard to fathom. Darn screen is the speaker!!! Turned on imax movie and dogs started barking at the door. Had lg oled in same room and was disappointed w sound … was told it was tv of the year .. took it back and got this one !!! Lg nice/ Sony awesome. And instant karma w my ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KnuteH, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Great picture Great color and sound Wonderful TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Appliances, We're glad to hear that you are happy with the picture and sound quality of this TV.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the picture quality but not in love with the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality but not in love with the Google TV app. Frequently need to restart TV to restore proper streaming app operation. HBO Max is the best example. It will open and you can navigate to a streaming selection but then nothing or a frozen video frame or no video. Pull the plug and restart the set and it works as you would expect. That said this is the second best television we have ever purchased only because we bought an A90J for the family room last year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanT, Thank you for taking the time to review the BRAVIA XR A80K TV! Please ensure your TV has the latest firmware installed(v6.6495) by going to Help > System Software Update > Software Update.
      The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR65A80K:

      Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Visitors are impressed as we are

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I are impressed. Altho it comes with a remote I usually use my Android phone as a remote while wife hoards the original remote. We have not yet connected exterior sound as the built in is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect. Easy to navigate. Sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shopper, That's great! We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and very vivid color. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickman67, We're glad to hear that you are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. We're looking forward to your next purchase! Thank you for giving the product a perfect rating. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! Picture quality and ease-of-use are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanks, We're glad to hear that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sleek TV with great picture and sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Easy to set up and user friendly. Paired effortlessly with home theater system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SS999, Excellent choice! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality has been amazing. It was the best purchase I made so far from Bestbuy. Overall team has also been super supportive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv. I love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV…the picture is is amazing and the technology UX is intuitive

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best high end, quality, big screen TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing and vibrant picture ever. Love the crisp images and sharp colors. Worth the price. Smart TV features work well once u spend the time to set it up. We also got the matching soundbar... was extra but makes a big difference in the sound and sound effects... feels theater like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Applemom, Fantastic! We're pleased to know you're njoying the vibrant picture, crisp images, sharpness level, and theater-like experience when paired with a soundbar.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice of TV. Appreciated the wonderful advice of Wei. Explained all the details of TV with clarity. Enjoying TV especially during the basketball playoffs; such great color and so clear. Also grateful for Geek Squad, Ian and Spencer, for setting up TV and explaining details.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulineK,

      Very nice! We're glad to hear that you like the picture clarity and color of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality, Performance, Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is outstanding, considering quality, performance, and value. My only wish would've been to go with the 77' however value is completely lost because you pay over $1000 more for no additional capability, only screen size. If you have $1000 to burn though it would be pretty awesome to see it in 77'.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawrence,

      We appreciate the 5-star rating and we're glad to hear that you like the quality and performance of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65” Bravia X-RAY A80K OLED 4K UHD HDR TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had my new Sony TV a couple of weeks so it’s too soon to rate its reliability. But if if performs like my other Sony tvs then I’ll be extremely happy with my purchase. The crispness of the colors is outstanding. Would I recommend this tv to others? Yes I would

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pjwalsh, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased this is best ever TV I had experienced. I am a happy customer of Best Buy and Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean picture. First time buying a sony TV and they truly make the best displays and have the best quality. The installation crew even helped me move some furniture to best fit the TV where I wanted it to go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PoorService,

      Thank you for the purchase! We're happy to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I invested into a quality tv. Makes all the difference. This smart tv has all the features, quality sound & picture. Who needs to spend so much at a movie theatre when you can have your own IMAX at home. Consumer Reports rating was on the money. If you’re looking to upgrade this is your best choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi timmer92, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Geek Squad worth the investment?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is as good at home as the loop running in the stores. Professional setup is important when dealing with modest to complex home theaters and you don’t want to be the guy that scratched the screen manhandling by yourself. Use the GEEK SQUAD! They’re polite, professional, and thorough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidR, We are glad that you like the quality of your new Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US