Customer Ratings & Reviews
- Model:
- XR65A80K
- |
- SKU:
- 6502609
Customer reviews
Rating 4.7 out of 5 stars with 1647 reviews
(1,647 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you. Great picture Great color and sound Wonderful TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appliances, We're glad to hear that you are happy with the picture and sound quality of this TV.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color
Rated 5 out of 5 stars
Worth the extra money if you have it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I ever owned, I bought a cheaper 65 inch and the light bleed was bothering me way too much, ended up going with this OLED after watching videos online and for the year+ I’ve owned it, certain movies darks and colors still blow me away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're happy to know that you are enjoying the picture quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Lifetime SONY TV customer - CRT to HD, to 4K OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breathtaking picture. I moved from Sony Bravia CRT to Sony Bravia 49" LCD 1080p HDTV 20 years ago and was blown away at the time. I moved to the new 65" Sony Bravia XR A8oK OLED 4K HDTV and I am speechless. 4K is totally unbelievable!! Sony is absolutely the best quality of all the competition.!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WCBSR, Thank you for upgrading to your new Sony A80K! We're very happy to hear that you're blown away with the excellent picture quality of your new Sony OLED TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love the picture quality but not in love with the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality but not in love with the Google TV app. Frequently need to restart TV to restore proper streaming app operation. HBO Max is the best example. It will open and you can navigate to a streaming selection but then nothing or a frozen video frame or no video. Pull the plug and restart the set and it works as you would expect. That said this is the second best television we have ever purchased only because we bought an A90J for the family room last year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanT, Thank you for taking the time to review the BRAVIA XR A80K TV! Please ensure your TV has the latest firmware installed(v6.6495) by going to Help > System Software Update > Software Update.
The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
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Sony Model Number:
Additional Information regarding your experience with the XR65A80K:
Thanks for sharing this review. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture perfect. Easy to navigate. Sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper, That's great! We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review. Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture and very vivid color. Would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nickman67, We're glad to hear that you are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. We're looking forward to your next purchase! Thank you for giving the product a perfect rating. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! Picture quality and ease-of-use are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thanks, We're glad to hear that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Sleek TV with great picture and sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. Easy to set up and user friendly. Paired effortlessly with home theater system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SS999, Excellent choice! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Tv for gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A superior television for the PlayStation 5 should incorporate Variable Refresh Rate (VRR) technology, along with features such as a central point reticle and the option to adjust screen size.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Visitors are impressed as we are
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I are impressed. Altho it comes with a remote I usually use my Android phone as a remote while wife hoards the original remote. We have not yet connected exterior sound as the built in is good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best high end, quality, big screen TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing and vibrant picture ever. Love the crisp images and sharp colors. Worth the price. Smart TV features work well once u spend the time to set it up. We also got the matching soundbar... was extra but makes a big difference in the sound and sound effects... feels theater like
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Applemom, Fantastic! We're pleased to know you're njoying the vibrant picture, crisp images, sharpness level, and theater-like experience when paired with a soundbar.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice of TV. Appreciated the wonderful advice of Wei. Explained all the details of TV with clarity. Enjoying TV especially during the basketball playoffs; such great color and so clear. Also grateful for Geek Squad, Ian and Spencer, for setting up TV and explaining details.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulineK,
Very nice! We're glad to hear that you like the picture clarity and color of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality, Performance, Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is outstanding, considering quality, performance, and value. My only wish would've been to go with the 77' however value is completely lost because you pay over $1000 more for no additional capability, only screen size. If you have $1000 to burn though it would be pretty awesome to see it in 77'.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lawrence,
We appreciate the 5-star rating and we're glad to hear that you like the quality and performance of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 65” Bravia X-RAY A80K OLED 4K UHD HDR TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had my new Sony TV a couple of weeks so it’s too soon to rate its reliability. But if if performs like my other Sony tvs then I’ll be extremely happy with my purchase. The crispness of the colors is outstanding. Would I recommend this tv to others? Yes I would
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pjwalsh, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
Rated 4 out of 5 stars
Excellent Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but you get what you paid for. Excellent picture, and responsive controls.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I invested into a quality tv. Makes all the difference. This smart tv has all the features, quality sound & picture. Who needs to spend so much at a movie theatre when you can have your own IMAX at home. Consumer Reports rating was on the money. If you’re looking to upgrade this is your best choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi timmer92, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Geek Squad worth the investment?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality is as good at home as the loop running in the stores. Professional setup is important when dealing with modest to complex home theaters and you don’t want to be the guy that scratched the screen manhandling by yourself. Use the GEEK SQUAD! They’re polite, professional, and thorough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidR, We are glad that you like the quality of your new Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clean picture. First time buying a sony TV and they truly make the best displays and have the best quality. The installation crew even helped me move some furniture to best fit the TV where I wanted it to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PoorService,
Thank you for the purchase! We're happy to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great TV in ever way except ethernet connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a soft spot for the Bravia line of televisions because they work so perfectly with my PlayStations (ps4 and ps5). Everything about this TV is superb. It surprisingly has acceptable built in speakers with suitable bass. A soundbar or 5.1 system like I have is the way to go though. There is 1 flaw I found to be unacceptable in a TV like this. The Ethernet port on the back is limited to 100mbps. In 2022 when I purchased this, 1gbps (1000mbps) connections are pretty standard in communication devices if they want to compete against wireless speeds. I find it my foolish that my hardwired CAT6 connection to my internet will only reach up/down speeds of 100mbps, when this TV across the house from the router can reach 600-700mbps speeds using the built in wireless. It's petty to complain about I know, because most people don't care about hard wiring things today. But I'm adding this in here in case anyone is looking for good ethernet speed through a wire
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moonscar119, Thank for sharing your feedback. We are sorry to hear about your concern. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's good to hear that you like almost everything about your new Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Picture Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality has been amazing. It was the best purchase I made so far from Bestbuy. Overall team has also been super supportive.
I would recommend this to a friend




















