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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,646 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture that is clean and crisp. Much better than the Samsung we replaced this with. That TV did not last 4 years. I have another Sony and no problems after 8 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DSB1017, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Charlie's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture quality on this tv is amazing and we are very happy with this purchase replacing our 10yr old Sony Bravia. will recommend this OLED tv to anybody who is interested in upgrading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, ArielG! This is indeed a worthy upgrade. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65" OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Need large SUV or truck to safely transport from store to home. Crystal clear picture quality. Modern so doesn't have the old red, white and yellow audio outputs. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavdG, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an OLED 7 years ago and I was always let down by the lack of brightness. So I was a bit apprehensive to purchase this one. I read good reviews on the A80K, so between that and a 2 week return window if I'm not happy with it, I decided to give it a shot. I noticed it was a bit on the dim side at first, but after tweaking a few settings I was amazed at how much brighter it could get than my old OLED. Between the deep black levels and the impressive bright levels, this is the best picture I've ever seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, We're glad to hear that you chose the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it about 1 month, I am happy with it, except the sound, since many people would install the sound system so it’s not a big issue. Very easy to set up even with TV box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kupcake03, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS5 Perfect match, Unreal OLED quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, buy this if you own a PS5, it is ridiculous how well they synchronize together. would absolutely recommend Sony as the Blacks picture quality is unmatched in my opinion!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Mothers Day to me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The picture is fantastic and the remote is very responsive. This was a Mother’s Day gift and my son did a great job. You will not be disappointed purchasing this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI BettN, We are glad to hear that. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever had. Sony offers a top notch quality with an outstanding design

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing TV. I had a Sony Bravia that was 10 years old and working great. I just wanted a bigger tv and OLED! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hwkj,

      That's awesome! We're glad to hear that you like your new Sony television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate the loyalty and thank you again for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my 50 television. I spoke with sales associate and he helped me with picking out the best 65” television for my use. Picture and sound are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      Thank you for the purchase and we're glad to hear that you had a great experience with our customer service and liked the picture and sound quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR A80k OLED 4k

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65 inch OLED has some great picture, the detail of faces and scenery are outstanding. No different that the 2023 model but 1000 dollars less. Sweet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesR, Thank you for the 5-star rating! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stunning picture quality , interface and navigation is as simplistic as it gets. So many easter eggs to find jist a great viewing experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KameraKev, Thank you for the positive review! We're very happy to hear you like the stunning picture quality, intuitive user interface, ease of use, and overall great viewing experience with your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Picture went blank at 14 weeks, can't get new TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV from BestBuy on 12/16/22, with service contract and Total Tech membership. Great picture, but the TV went blank at 14 weeks. BestBuy would not help me; said to call Sony. So much for the service contract. Sony verified TV was defective and said they would ship a new TV. 3 weeks later, the shipment is lost. No response from Sony, except they will contact us. Shipping company says "we don't know where it is." The Geek Squad said they would have to charge us if they stepped in, even though we paid for the tech contract. It was a waste of money for BestBuy service contract and Total Tech membership. I live in the second largest city in Colorado, and Sony has no service shops in the area. What a nightmare, but I still loved the picture when the TV was working!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW,

      We're sorry to hear about what happened. We apologize for the inconvenience. To help you further, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR65A80K:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY CHOSEN OVER SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at both Sony and Samsung 65 inch TVs with the similar features and chose Sony as the picture quality was better on the Sony. They were both very similarly priced

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Desertguy, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. Great picture and plenty of options to adjust picture and color quality. Sound quality is good. We paired ours with a Sony sound bar and now its great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, MP20! We're happy to hear that you are satisfied with your new Sony TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, the colors are configurarse on vivid option and the Sound goes out from the middle of the screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseC, we're glad you are enjoying the picture quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new 65 inch Sony Bravia OLED tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 65 inch Sony Bravia OLED tv. The color purity and clarity of picture is fantastic. The smart tv function allows my switching from cable to internet streaming simple and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardjNJR, We're glad to hear that you love this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful TV. Haven't learned all the features yet. Sporting events are incredible to watch. Can't wait til football season. The best TV I have ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeR, Awesome! We are so glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia worth buying!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the OLED tv's on display, this one was the most vibrant for the price. At just under $2,000. Setup took a bit of time, but it was truly worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinJ,
      Awesome! We're glad you investment with your new TV is worth it. Your purchase allow us to continue to do what we love and provide you with quality products. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing OLED, Gaming, movies, 5/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this TV! We have it set in our living room with floor to ceiling windows. The brightness is enough in all settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon, good day! Thanks for choosing and purchasing our product. We are happy you're enjoying your new Sony unit. ~Earl Sony_US