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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,647 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV we have owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this TV! Great picture and sound. We ended up pairing with Sonos speakers and are very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlisonB, Awesome! We're very happy to hear that you love the great picture and quality quality of this TV and good to know it pairs perfectly with your Sonos speakers. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR-65A80K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the picture OLED clarity of the Sony Bravia 65" TV. Slightly disappointed with the sound quality from the Sony sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FJRG,
      Thank you for the 5-star rating! While we are glad you are enjoying the amazing picture and clarity of your A80K TV, we're sorry if the sound quality of your Sony soundbar did not live up to your expectations. We'd like to help make this a better experience.

      May we contact you to help and get more information? If so, please email the below information to [email protected]:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks again for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is better than my Samsung S95B OLED tv. Interface is super snappy and the picture quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erik, We're glad that you like the picture quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 16-year old 40 incher to this brand new 65 incher and was blown away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zooman, You've made an excellent choice! Thank you for upgrading to your new Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Having the sound coming from the frt . vs back like other makes no need for a sound bar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnT, Awesome! We are so glad to hear that you are enjoying the picture and sound quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Watching OLED Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and bright. Slight pain to set up but once you get used to it, you can enjoy watching with minimal frustration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EliseoA, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vibrant colors, perfect for gaming with a PS5, and well price point is accurate for the quality of product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarH, Awesome! We are so glad to hear that you are happy with your new XR65A80K! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality, Sony!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this TV, crisp image quality without being too dark for an OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TarunC,
      Great! Thanks for the feedback and we are pleased to hear that you are satisfied with the picture quality of your new Sony OLED TV. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, very sharp. Only complaint always having to indicate TV vs Nexflix etc is a little annoying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahT, Awesome! We are so glad to hear that you are happy with your new TV purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, and amazing neat image. You can’t go wrong with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RomelF, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand tv i have bought. Picture is amazing. Very durable also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonM, we're glad you like the picture quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having a movie screen at home :) The sound coming out of the screen is excellent for hearing impaired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianW, That's awesome! We are glad that you like your new Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony T V review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, thought it was an HDMI, but maybe l don’t receive HDMI programming. Got a sound bar too, but we still don’t get HDMI.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyA, Thanks for the 5-star rating! We're glad that you are impressed with the amazing picture quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Outstanding picture. Maybe the best speakers for a TV. 4k HDR content is crazy good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brady, We are glad to hear that you are enjoying the overall performance of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best choice i could have made for a tv upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 6 year old 4k curved Samsung, couldnt be happier with this - even after swapping brands!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBeach2017,
      You definitely made the right choice! We always strive to deliver the best quality with our products. Your satisfaction with your new SONY TV is greatly appreciated. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Have been using for more than a year now. Love the quality and interface!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DileepV,
      Wow! Thank you for the 5-star rating and we're very happy that you are enjoying the quality and interface of your Sony XR65A80K TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love me sports on the big screen Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea I needed a tv this big Tennis and the NWSL never looked better. It's better than being there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaS, we're glad you like our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV perfection realized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the definition of "You don't know what you're missing." Coming from a TCL TV I had for 5 years that I thought was "good enough" and "all I needed," finally owning one of the best TVs on the market makes me want to kick my earlier self. Everything from the purity of the color to the absolute perfect black levels to the uniformity of the entire picture make the Sony A80K an absolute apex TV. Sure, 4K HDR movies look great on this but this TV elevates even regular cable TV because of the impeccable upscaling work and the image processor that makes it all work. One big motivation for me getting this TV was use with the PlayStation 5, and the A80K absolutely delivers with that, too. On my old TCL the HDR was barely noticeable compared to standard picture, but games just come alive on the Sony. It did take some messing with the settings to unleash all the horses (you have to make HDMI ports 3 or 4 act as HDMI 2.1, as they don't by default) but once they were I saw Sony engineering blend together seamlessly. Also, major props to Best Buy for delivering and professionally mounting my TV. A pro job really ties the entire setting together. I have rarely been so satisfied with a big purchase on all ends. I highly recommend the A80K for anyone looking for an unbelievable TV experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamingStudent, Thank you so much for this amazing and detailed review of your BRAVIA XR A80K. We're truly glad to hear you are very pleased with the outstanding picture quality, especially the black levels, improved brightness, and contrast. And good to know it works perfectly with your PS5 and you've seen the overall improvements of this TV over your previous TV model. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing such a wonderful shopping experience and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Whaooooo!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color are vibrant ! Great TV, Movie Avatar seems to be real not CGI. DAMMM GOOOODDDDDD!!! Amazing resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoQ, That's great! We're very happy to hear you like the vibrant colors and amazing picture resolution of your new Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a wonderful picture but what I like most about it is the built in speaker system. Fantastic TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

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