Customer Ratings & Reviews
- Model:
- XR65A80K
- |
- SKU:
- 6502609
Customer reviews
Rating 4.7 out of 5 stars with 1647 reviews
(1,647 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 65" Bravia XR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is awesome. Sound quality through my sound bar is great. This is a significant steo up for me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buzz, We're glad that you like the picture quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice nice nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture clarity and ease of use! My kids keep saying it doesn’t get better than this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sogood, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture. It makes movie experiences like im in a theater. I highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharliniaT, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
First Sony TV and I'm loving it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture is amazing. It's lightweight and sleek looing mounted on the wall. Very happy with it so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, ChrisM! We're glad that you are enjoying your new Sony TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Better than I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony and I’m glad I made that decision I have made
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv Super clear love that works perfectly with my PlayStation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoJ, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
It's a Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality, colors are outstanding, sound is the best I have heard coming from a smart tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryB, Awesome! We are so glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv i ever bought sound picture are the best quality i have seen looks like your in the screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonR, we're glad you like the picture and sound quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony OLED has an amazing picture that really brings everything my family watches to life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maccolor, Thanks for sharing your experience. We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Television. Amazing picture. I highly recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffP, nice! We're glad you like the picture quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv, it is worth every penny with how good the picture is!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseP, we're glad you love our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love this television!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great television! The picture is gorgeous and so clear. I had the geeks install it , so no work for me!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RASport, Excellent! We're happy to hear that you like the picture quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The picture is amazing!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love bravia tvs and this one is beautiful and I love the quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heather,
That's nice! We value your trust is our products. We are very happy that you are pleased with the overall quality of our Sony XR65A80K BRAVIA TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Marco
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
new tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great pic and sound. fits perfectly. install crew were fast and courteous!!! great team
I would recommend this to a friendBrand response from SonyListens
Posted .Hi meme, Awesome! We are so glad to hear that you are enjoying the picture and sound quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv. Got it when the new model came out and am very happy with the results.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanH, Excellent choice! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Setup
Rated 5 out of 5 stars
No Other Brand Shows Clarity Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and easy setup. Sonys has always been my favorite brand of TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wesley, We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and for the 5-star rating! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color in the picture. It give the brilliant of color and the picture is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2wonderful, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
David's dream TV!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new TV. It has excellent color and the 65 inch screen is just the right size for our living room. Besides the crisp colors, the sound quality of the TV is remarkable, even though we are putting in a sound system suggested by Nick from Best Buy. It is a KEF sound system. Top of the line quality sound. Thanks!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wabbitt, That's awesome! We are thrilled you now have a perfect smart Google TV for your living room. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good, sounds good too, with the speakers in front, a better overall product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, we're glad you like the picture and sound quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY! ~Earl
- Pros mentioned:Picture qualityCons mentioned:Hdmi 2.1
Rated 3 out of 5 stars
Not worth it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is good. Tv restarts itself, freezes and has issues connecting to input/output HDMI.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MalT, Thank you for the feedback on your experience with your XR65A80K. While we're glad you like the great image quality of this TV, we regret to hear about the issues you're experiencing. For rebooting issue, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00166315?utm_source=glean
For freezing issue, please try to isolate the issue by follow the procedure on this link:
https://www.sony.com/electronics/support/articles/00141896?utm_source=glean
And for HDMI input-related issue, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00030375?utm_source=glean
If you're unable to resolve these issues, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR65A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam




















