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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,646 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and super easy set up. Second one we purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickF, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, and good look. Paired with the HT-A5000 Great entertainment package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xxxx, Awesome! Glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome T.V. from sony with Fantastic Picture Quality and great tech! Did not disappoint

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason707, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a good purchase. The tv has real good picture and very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusP, You've made a great choice! Glad you like the superb picture quality of your new A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sharp picture and this television is in a relatively dark room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheldonM, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    OLED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! It’s my first OLED tv and I’m pretty sure I’ll never use anything else

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madarden92,
      Thank you so much for an amazing review! We love to hear how much you are enjoying your first ever OLED TV. Your satisfaction with our product is truly appreciated. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PHENOMENAL TV FOR THE PRICE!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant picture quality and the built in speakers are amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wasim, We're glad that you are enjoying the picture quality of your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is an amazing tv. I watch a lot of older movies- especially some black and white ones. My old led and qled both had what looked like pixelation in the darker areas of the films. It was very distracting. The Sony has smooth areas of black - just like you expect. Perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielW, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suggestion and good service.. picture quality and sound is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MKVA,
      Wow! We're happy to hear your enjoyable shopping experience. Nice to know you like the amazing picture and sound quality of your new TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Big Screen Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the great picture and sound. It will be well used on Super Bowl Sunday!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charley,

      Perfect! We're thrilled that you like the sound and picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch UHD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing, and serup was pretty straightforward.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryL, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XBR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product backed by Sony’s reputation and previous experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice resolution, and size, the colors and brightness are very nice!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolinaO, Thank you for this positive review of your A80K OLED 4K Ultra HD Smart Google TV. We're glad to hear you're purchase went well and you're having an enjoyable watching experience on this great A80K. Good to know your investment is worth it. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Doesn’t work great with PlayStations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great quality when it works but it does not like to work with PlayStations I had to return one model because it would constantly make the PlayStation crash back to the home screen whenever games or apps were running after replacing it with a brand new one the new tv has the same problem and I have to reset the tv every so often in order for it to prevent the PlayStation from crashing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyD, Thanks for sharing your experience. While we're glad that you love the picture quality of the TV, we're sad to hear that you're having issues when you use it with your PlayStation. This is normally not the case with our premium TV. We'd like to know more about the issue so we can assist. Does it crash when you switch input to PlayStation? Have you tried connecting your PlayStation to other HDMI ports? Are there any error messages? In the mean time, kindly check and make sure that your TV has the latest firmware. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:  https://www.sony.com/electronics/support/oled-tvs-android-a80k_a83k_a84k-series/xr-65a80k/software/00280964.

      We'd like to hear from you so we can assist. Kindly reach us at socialsupport@am.sony.com with the following information :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Thank you for choosing Sony.

      Sincerely,

      -Craig
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and excellent quality i am happy with my new tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianF, Excellent choice! We are glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Works great so far. Great picture. Great sound. Voice control is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LonnieJ, Thank you for amazing review! We're glad you like the great picture and sound quality, voice assistant, and overall features of your Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only you get a great picture the tuner gave me 41 channels with a clearer reception

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottS, We appreciate your review with this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. However, the audio-video match for BD DVD is off by a little the lips and sound don't match. But on the CAB SAT live tv matches.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdB1, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv does everything it is supposed to, and has great wuality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TateM,
      Awesome! We're really glad you love everything about your new TV. We always strive to deliver the best quality with our products. Your satisfaction is our top priority. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Upgraded my Sony KDL tv from 2014. Well worth the upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelA, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl Sony_US