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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,646 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fabulous tv screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful viewing and easy to use after setting up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pracker, we're glad you like the ease of use and picture quality of our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this is tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. I love the color and all of the features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bree,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Charlesshowman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to adjust brightness and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesBsportsfan, Thank you for the 5-star rating! Glad to hear you like the excellent quality, sound, and brightness level of your Sony A80K.

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is about a month old and so far its working perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidAdams, We are glad that you now have a perfect smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sony in our family room! Great quality and picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaP, We're very grateful for this positive feedback! We're glad to hear that you love this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great picture and it wasn't difficult to hang

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackieowine, We're glad to hear that you are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, great picture great sound, the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK, we're glad you like the sound and picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Total enjoyment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture superior sound expertly set up by the Geek Squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnZ, Excellent service! We're also glad that you like the picture and sound quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HOOAH!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product& outstanding picture and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CSMORTEGA, we're glad you like the picture and sound quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear precise picture, especially for sports viewing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fridge, We are happy to hear you are enjoying the picture quality of this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in the market. Was weighing on sony oled and samsung qled, but sony is a clear winner. Pictures look closer to reality in sony oled than in qled. A little pricy but worth an upgrade from samsung full hd lcd to oled screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It is fantastic, Phani! We're glad that you opt for new Sony 65 inch A80K 4K LED TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 65 inch Sony OLED Bravia after having a Pioneer elite plasma for seven or eight years. I believe the Sony equals the Pioneer elite in picture however it has many smart features that the Pioneer elite did not have. I bought the non OLED Bravia at first. The installer came over took my Pioneer elite down and put the 65 inch non- OLED up it didn’t come close to the Pioneer Elite. Even the installer said He knew when he saw that I had the Pioneer elite that I wasn’t going like the picture on the non-OLED Bravia. I was advised by a Best Buy consultant to try the OLED 65in Sony Bravia. The same installer installed the new 65 inch Bravia OLED. Very nice TV. Everyone at Best Buy was very helpful from the installers and the consultants. I am very happy with the level of service and my new TV/audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonpS, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great price. The picture quality is really nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheresaP,

      Thank you for the 5-star rating and we're glad you like the price point and picture quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Still learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and very little distortion. Haven’t had time to learn all the functions, trying to find information.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LATom, Thank you for taking the time to review the BRAVIA XR A80K TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      For more details, please check the TV model at our support website (http://www.sony.com/esupport) for product specifications and features.

      Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Chinwe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear pictures and the remote easy to use. I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChinweA, Thank you for the 5-star rating! We're glad you like the amazing picture clarity and intuitive remote control functions.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, fantastic picture especially for sports programs!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoydB, Awesome! We're thrilled to hear you're enjoying the features and quality of this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic picture great price for high end tv good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaybird, Thank you for sharing your awesome review! We are so glad you are pleased with the exceptional picture and amazing performance of your BRAVIA XR A80K. It's good to know you appreciate the reasonable price and great sound quality that is also noteworthy. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 65" A80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time I bought a Sony OLED TV and noticed the difference in image right away. Clarity and deep black values make the image on screen look more natural. Slight ajustment with THX improved it a kittle more. I like this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lou20, We're glad to hear that you chose this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great OLED.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Exceeded my expectations! Color is brilliant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherriP, That's awesome! We are glad that your new Sony BRAVIA 4K smart Google TV exceeded your expectations. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, worth every penny looks great and volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieD, we're glad you love our product! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing SONY! ~Earl Sony_US