Customer Ratings & Reviews
- Model:
- XR65A80K
- |
- SKU:
- 6502609
Customer reviews
Rating 4.7 out of 5 stars with 1646 reviews
(1,646 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second television purchase from Sony and this is by far the best television I've seen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceA, Awesome! We are so glad to hear that you are happy with your TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Amazing when dark.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Super nice when its really dark. Only bad part is the intrnet connection to the tv goes off and on every so often. My modem isnt that far away. Also alot of stuff isnt 4k. But you can see the tv from any angle because of the OLEDs. Amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zman, Awesome! We are so glad to hear that you are happy with your new XR65A80K! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Unreal picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. I watch a lot of movies and was worried about the soap opera effect ruining the experience. Not the case at all. Even if I don't shut off the motion blur features, it looks unbelievably good. Can't speak to the sound quality because I use a soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomekP Great! We're glad that you like the picture quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony kills it again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second OLED. The picture quality on this Sony is simply amazing. The purchase was a size up move for viewing in the MBR. We are delighted with the Bravia XR and the ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BadgerDan,
That's awesome! You've made a great choice! We are so happy to know that you are well pleased with the exceptional picture quality and superb performance of your new XR-65A80K. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Open box Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Bravia TV is fantastic! It was really great deal to buy it as open box and save $600. The sells advisors at the store was very nice and patient while explaining me how things worked with this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tural, Thank you for the 5-star rating! We're very happy to hear you're satisfied with your purchase.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound Geek squad did a great job setting up and explaining systems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradS, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Amazing upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! We struggled to find a tv for our sunroom that wasnt washed out. Blacks are amazing and color is vivid! Audio is good as well. Just which it had the spectrum app!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rdoren, Great choice! We're pleased to hear that you like the picture and sound quality. The Spectrum TV app is not currently available. However, you can use the built-in Chromecast feature to cast content from the Spectrum TV app and common apps you're using to your TV.
Chromecast built-in (Google Cast) lets you watch your favorite entertainment and apps from your mobile device or computer on your Android TV or Google TV. When you cast to the TV, it doesn't disconnect the internet connection or mirror content. This offers an advantage over Screen mirroring and Wi-Fi® Direct functions as you can cast content to the TV while you work in other apps or programs on your device.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, instructions are lacking. Packaging was very good. Need to google instructions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Thank you for taking the time to review the RAVIA XR A80K TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for information such as specifications, and wall mounting of this TV.
With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
- Pros mentioned:Color
Rated 3 out of 5 stars
On the fence
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the sound is amazing, but i have yet to find the right configurations for a balanced crisp picture. Ive owned the best of the best Samsungs, but thought I’d give OLED a go… im just not sure about the interface and the picture in general. The blacks are darker i suppose which make the lights real bright. Meh, i dont know…
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi theft,
We're sorry to hear about the issue with this TV. We apologize for the inconvenience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR65A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Color
Rated 5 out of 5 stars
The Sony A80K is excellent for most uses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A80K is excellent for most uses. It performs best in dark rooms while watching movies because it displays deep blacks without any blooming in dark scenes. It's excellent for HDR because of that dark room performance and the fact that it displays a wide range of colors, but its HDR brightness isn't high enough for the best HDR experience. It's great for watching TV shows and excellent for sports in well-lit rooms thanks to its wide viewing angle and incredible reflection handling, but it doesn't get bright enough to fight a ton of glare. Lastly, it's fantastic for gaming as it has variable refresh rate (VRR) support with HDMI 2.1 bandwidth, a quick response time, and low input lag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi farisahmed80, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. Blacks are perfect and highlight other colors. Picture and sound improvement over LED. The sound from the TV makes the sound bar not necessary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Impressed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing and the speakers are better than the norm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandyS,
Thank you for the review and we're glad to hear that you like the picture quality and built-in speakers of the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Holiday Magic
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always enjoy going to Bestbuy during this time of the year. The sales are normally fabulous and being able to get your items shipped or picked up is a breeze. My husband loves this television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quick, That's great! We're glad you had an amazing shopping experience and good to know that your husband loves the Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, clarity in the Bravia. Very good buy for the money. Sound is perfect in the TV. No need to add any sound systems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyM, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been eyeing this TV for a while. I upgraded from a 55" LG c7 and couldn't be happier. The image processing for shows and movies is great. GoogleTV is also a huge upfrade over LG's laggy and terrible interface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ATobe, Awesome upgrade! We are glad to hear that you are happy with the excellent picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wonderful experience with Patti at the Greensburg store. I had a wonderful experience with Austin delivering my TV and sound bar. I hadn’t bought a new tv in 20 years. My whole experience was great. Thanks for making my tv buying pleasant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Golliwog, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Disappointing After 18 Months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially loved this TV – the picture quality was fantastic, and everything seemed perfect. However, after just 18 months of use, I started experiencing issues. The TV began shutting off after only a few minutes of watching, and eventually, it wouldn't turn on at all. To make matters worse, strange lines started appearing on the screen. I reached out to Sony customer support, hoping they could help, but unfortunately, they only offer a 1-year warranty. With no further assistance available, I’m stuck with a broken TV. It’s really frustrating to spend good money on a product that starts failing so soon after the warranty ends. Definitely reconsidering buying another Sony in the future. Would have been a great TV if it had lasted longer, but the lack of support and the short warranty leave much to be desired.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony yes- Google upswell, no.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, detailed picture.p, but too much Google promotion involved in the set-up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dtdrunner, we're glad you like the picture quality of our product. We understand that you are concern regarding the ads on your TV. Your TV has Highlights on your home screen and Subscriptions in a snap. Please follow this link for more information:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00225587
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality, Setup
Rated 4 out of 5 stars
Lots of love for the A80K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, vivid picture. Love the Google interface, with lots of options for viewing. It was almost scary, it was so easy to set up. Image needs a little tweaking initially, but after just a few adjustments, the picture is very good. Glad I made this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayS,
That's awesome to hear! We're glad you like the user interface, easy setup feature and picture quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Rated 5 out of 5 stars
65” Sony Bravia OLED television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as sales associate said it would. He discussed several options in an effort to help us decide which would meet our needs. Very professional, no pressure sales tactics, just really good interaction to help us decide.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinH, we're glad you like the our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl




















