Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image and sound are fantastic. This Sony System is brilliant and can create very natural colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer1, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Dark OLED
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just OK, Good. Very clear picture but just too dark to represent the bold colors of Dolby/HDR/Vivid.... Cost too much for what it is.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyCustomer, Thanks for the feedback. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Always buy SONY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine. You get what you pay for. Think sony still sells best TV.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Setup
Sony Bravia 65” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and clear sound. It was actually a very easy set up. My son did it without any help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ColleenM, Amazing! We're glad that you like the ease of setup, picture and sound quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. The colors are rich and black color is absolutely true black. The sound is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WeiyuY, We're glad that you like the picture and sound quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Oled, Picture quality
Oled Rocks!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from Samsung led to Sony OLED and wow, what a difference. OLED is most definitely way to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tmac, We're glad to hear that you chose this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for purchasing Sony! Jay
Very Nice!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Android TV out there! You'll never go wrong with Sony Bravia
I would recommend this to a friend- Cons mentioned:Reliability
Bad One ?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I bought a bad one. Ours tell us that we have no antenna or cable connections while we are watching it. Other menus pop up on left side of screen for other features every 5 minutes or so. Twice it shut off while watching a program. Best Buy was coming out today from 7 to 7 to swap it out. At 2 pm I called for update to find they canceled the appointment and was not able to talk to the store so I drove 45 minutes to see a puzzled look on the sales managers face about it being canceled. Rescheduled for Monday from 7 to 7. Next will be my money back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 79xlch,
Thank you for choosing and purchasing our XR A80K 4K HDR OLED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
We need more detail regarding your concern. In the meantime, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00119543
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Picture quality
Great picture - clunky Smart TV interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia tv delivers great image quality. Also the sound on the tv itself is pretty good. I haven’t felt the need to connect soundbar yet. I am sure I will, but so far so good. We used the stand instead of mounting it. I have to install a new bracket. I’ve just been too busy with other things. But the TV stand works well. Instructions on how to install legs were a bit vague. It took two people. The interface is ok. Not as good as Roku device. Also, the smart tv has frozen twice and auto updates aren’t an option as far as I can tell. Interface could be better. I use fubo for ‘live’ tv - sports. It is a bit clunky to access.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Markm! Thanks for the review and for sharing your feedback on the new Sony 65 inch A80K 4K OLED TV. We sorry if you've had trouble with the instruction materials but we're glad that you managed. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great colors and contrast. Easy to use and program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brown, Awesome! We are thrilled to hear that you are enjoying the colors and contrast of this TV.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Sony Bravia OLED is excellent at
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associates at Grove City treated me right. And, I greatly appreciated Totaltech’s third-party, top knotch installers …….. they were high quality operators.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, MisterJ! We're glad that you we're attended professionally by the dealers. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Craig
My Dream TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted to buy a Sony Bravia. And coming with OLED it was the perfect choice that I made for my living room
I would recommend this to a friendBrand response from SonyListens
Posted .Hello there Mehdi, Thank you so much for the 5-star rating! We are glad to hear that you found the perfect TV for your living room! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Picture quality
The one to get
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a picture. The colors and sharpness are amazing. I would highly recommend this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cgator77, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for the recommendation! Jay
- Pros mentioned:Oled, Picture quality
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. Would highly recommend. OLED is awesome. Knowledgeable sake staff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fair, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for the recommendation! Jay
GREAT!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv & graphics are crisp. Only small downside is user interface/ software for the tv can be a little slow. Overall, would purchase again
I would recommend this to a friend- Pros mentioned:Picture quality, Setup
Great upgrade from our Bravia 52” LCD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The setup was straightforward and took about 20min. The picture and sound are suburb!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulR, Amazing! We're happy to hear that you like the picture and sound quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Erin
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old sony bravia with a new sony bravia because the first one was great. This one doesn't disappoint. Equally awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriL, Thank you for upgrading to your new Sony A80K! We're glad you appreciate the superb picture quality of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Stumbled upon this gem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised as we were not in the market for a new TV. Spoke with an excellent sales associate and we’re hooked. We love the new TV and the sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacki, That's great! Thanks for sharing such a wonderful shopping experience. You definitely made the right choice with this TV! We're delighted to hear your investment is worth it! It is amazing to hear you're having an enjoyable watching experience with your new A80K OLED 4K Ultra HD Smart Google TV. Experience thrilling games, photos, music, movies, Internet and apps in beautiful color and incredible 4K clarity, with clear, natural sound, all in a luxurious 4K Ultra HD TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! -Jess
So far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. As always, the review of a new purchased item should always be as expected. Time will tell whether the product lives up to expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaCe, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay
- Pros mentioned:Ease of use, Picture quality
Sized up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture, super easy setup and use. The size was not necessary yet impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nestdesigner, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay