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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,647 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a terrific picture and the colors are true to life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoryMC, That's very generous of you! Thank you for the amazing review of our A80K OLED 4K TV. We're happy to hear you like the rich, vivid colors and superb picture quality this TV delivers. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent and very easy to navigate the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Markedee, We are thrilled to hear that you are enjoying this TV! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    None better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV you can buy. Bright. Sharp. Outstanding in every way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby97, We are thrilled to know that your new Sony BRAVIA 4K TV is the best TV for you. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great purchase & service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and Geek Squad is incredible. Set up everything the right way the 1st time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzyW, Thank you for the amazing review! We're glad you're satisfied with your purchase and good to know you had an excellent customer service experience in setting up your new Sony TV.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Bravia XR OLED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this TV, although it does poorly with graduated black levels. (goes totally black in areas that should be different shades of black or grey) Seems to be the nature of the beast with OLED TV's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenF, Awesome! We are so glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    65’’ Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv, good customer service and fast service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Tylon! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    High quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality TV, good sound quality, easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CCMM,

      Awesome! We're glad to hear that you like the sound quality and had an easy time setting up the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amassing Picture! Color’s are absolutely intense and true!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahS, Thanks for the positive feedback! We're glad to hear your purchase went well and you are enjoying the excellent picture quality of your BRAVIA XR A80K. We really appreciate pointing out the rich, vivid colors of this OLED TV that is noteworthy. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and sound, easy to used, best quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi July, We're glad that you like the ease of use, picture and sound quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and easy to maneuver. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulF, We're glad that you are happy with the picture quality and function of this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made by far ps5 game play waaaay better then my old tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, we're glad you are enjoying your new TV! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv,, for the price you can't beat it,, the Hdr is super

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoP, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Color great. Love it!! Recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Estil, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen of this BRAVIA XR A80K TV . Thanks for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80K Great successor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Sony A80J 65in TV with this A80K 65in TV. You can easily tell the difference in picture. Pictures are more brighter. Google TV voice command is more responsive than my old one. The sounds are more sharper and louder than the old one I bought A80J. Didn't have second thought when I purchased this TV and I am very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juzzting, Awesome! We're glad that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean picture.bright colors.set up was very easy.love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi malibumike, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay Sony_US

  • Rated 5 out of 5 stars

    PQ is insanely good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony consistently produces some of the best 4K TVs, and this is definitely one of them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi simongw6, We're very happy to hear this feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use, glad i made this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanS, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great look great color even better tv decent price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Latz, We're glad to hear that you appreciate the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    So Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this specific tv because of the sharpness of the image and vivid colors. It was much more money than we wanted to spend but the size was right for the space we have and it s very thin, which is great. We were encouraged to buy a sound bar because “…they don’t put money into the sound because it’s all about the picture quality.” The tv arrived and it took about two hours to get the wall and sound bar mounting brackets attached and the tv hung. We turned it on and immediately noticed a dent in the screen or in the image. The picture quality doesn’t disappoint, except for the defect. We called BB right away to report it and they were very prompt in sending someone out to exchange it. We hung the replacement tv and the SAME thing! A dent in exactly the same spot of the screen. You can’t really see it until the tvs turned on. I also don’t recommend the sound bar unless you want a thunderous experience every time to watch tv. It’s so loud and booming that we have a hard time hearing dialog over the other sounds. My husband is so upset because it’s a very expensive purchase! It must be the way they’re boxed or shipped but he was so frustrated that he said to just return it and we’d never buy from BB or Sony again. I didn’t make the call the 2nd time. I’m astounded that 2 tvs can have the same defect. It was either keep it or return it and not try a third time. Not happy at all!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KOMO,

      Thank you for the review and we do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry again for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    65” Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for over our fireplace and has great viewing angle for our space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, BillT! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Craig Sony_US