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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.7 out of 5 stars with 1645 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,645 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is magnificent with the blacks so rich and theater experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisSony, That's awesome! We are glad that you like the picture quality of your new Sony BRAVIA smart TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Fletchers Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is very good. Only criticism would be remote control is very small; my thumb is larger than the enter button that has up down left right controls around it causing many miss entries. One other issue is one reason for my purchase was I was told it had a built-in antenna to pick up local signals but cannot pick up any.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FletcherS, We're glad that you like the TV. We're sorry if the remote design is small. Sony values the opinions of customers and is always striving to provide the best experience possible.  The Tv has built-in antenna so you can enjoy watching your local signal. If you cannot receive or select channels, please try the following:

      Perform [Auto program] to add receivable channels to the TV memory.
      Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] — [Channels] — [Cable/Antenna] — [Auto program].
      Check that [Signal type] is set correctly.
      Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] — [Channels] — [Cable/Antenna] — [Signal type].

      Ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-04_11.html

      Should you need further assistance, please contact us at [email protected].

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony oled tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent picture. Love it so far. Very happy with rhe tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisA, We're very grateful for this positive feedback! We're glad to hear that you love this TV.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. Great picture quality and very thin

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi as299u8, Awesome! We're thrilled to hear you're enjoying the picture quality of this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup for the space. Great picture. Expert mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC, We're glad to hear that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Screen blanks or splits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a lot but reserve opinion because screen has gone blank 4 times streaming YouTube and double half screen on Netflix. Had to either turn tv off or unplug for several minutes to get it working again. Not good with bball games coming up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fridge,

      While we're glad you like the amazing picture quality of this BRAVIA XR A80K, we're sorry to hear you're having some display issues, especially when watching streaming services. Please allow us to help you and turn this into a better experience. In the meantime, while streaming content, if you see a vertical line on the left side of the TV screen or a double split image when audio and subtitles continue to play, perform a restart or power reset of the TV. To do this, refer to the following link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00287875

      Also, we highly recommend downloading and installing the latest software for the TV to make sure your TV runs as smooth as possible.
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/downloads

      If you need further assistance regarding your concern, we have our support team that are always happy to assist. Please email the below information to [email protected].

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A80K:

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional TV. I have had Plasma’s for many years which finally died and when to TV heaven. If you are going to get and OLED this is the one. LG makes the tech but Sony makes it better. Samsung is another choice but overly bright colors wags out and maybe a good choice only if you have a super bright room. This Sony is just right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshi, We're glad that you chose this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! Amazing picture and overall build quality I’ve come to expect from Sony’s Bravia series! Gets amazingly bright for an oled too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Random, We're glad to hear that you love this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Rated 5 out of 5 stars

    Amazing OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television at a reasonable price. Love that it still has an RCA option, and plenty of other features not found in an budget OLED. PS5 snd Xbox look great and 0 screen lag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WickedNPink, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv that I have ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted an Oled tv for years but had to wait for the prices to become more reasonable. It has exceeded all of my expectations. The colors are wonderful right out of the box, and they do not bleed out even when viewing from extreme angles. Sound from the forward-facing, through-the-screen speakers is excellent. I am using a surround sound system that I already had, but if you haven't invested in a home theatre system, you might find that you don't need to. I really can't find anything to criticize about this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryK,

      Thank you for the 5-star rating! We're happy to hear that you like the picture color quality and sound of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    65” Sony Bravia OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is magnificent. The screen is so crisp and beautiful. What an upgrade from our 46” LED Samsung TV. This Sony paired with the Sonos Arc and subwoofer provide a fabulous home theater experience. The Geek Squad did a wonderful job with the install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlaR, we're glad you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a little while not too long but I pray it last as long as my other one did that I had for over 15 years until it gave up I got my money worth for sure ,this brand is the best so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neida142, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really enjoying the clarity of the picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of pictures on this tv. I also like the smart tv aspect of it. I can't quite figure out how to get my sound bar to sync. The directions aren't that clear. It also isn't great when you are watching older shows. They come in as fuzzy. Over all love it. What was kind of funny was setting up the fireplace on the TV. Looked like it was going to set the house on fire. lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanJ, We're glad to hear that you love this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Google rev voice commands work very well, and even though it’s an lcd, song engineers made sure that the screen is always changing, so that no IMAGE BURNS can occur.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NateM,
      That's nice to hear! We're truly delighted knowing that you are satisfied with the picture quality and with the Google voice command feature of our Sony - 65" Class BRAVIA XR A80K OLED 4K UHD HDR Google TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a TV, great experience with Best Buy. The staff was extremely patient with the many questions my husband had. Walked us through our options. Fits perfectly on the table top. Very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blondie,

      That's Amazing! It is really lovely to hear that you are very happy with your purchase, and that you are satisfied with the superb performance of your new XR65A80K and outstanding customer service of Best Buy.

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you very much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Installed today and honestly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Ive been a long time sony tv fanboy for the last 15 yrs or so . This tv is amazing, im rewatching all my digital movies and enjoying madden on my ps5 like its Christmas day. Great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babadon, Great! We really appreciate you being a loyal Sony customer and helping to share the word about us. Good to hear you're enjoying playing madden on your PS5 together with your new Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 15 year old Plasma TV - this picture is amazing. We also really like the speakers built into the screen and the great sound quality. The only down side is now we can see all the really bad makeup jobs on some of the actors!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, We're glad that you appreciate the picture quality of this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY is the BEST!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I’ve had many brands including Sony, LG, and Vizio. I currently have a Sony at my San Francisco home and decided on another Sony for my beach house in North Carolina. I am fully impressed on how Sony is still a top notch brand. This Smart TV is truly amazing. The picture, color/tones, and sound are nothing but the best. If you are looking for your next TV, choose a SONY!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SFOguy, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony a80k

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a win ! Graphics and overall visibility from different angles is straight fire! Added the surround sound to compliment this beast and wow !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV and how it works well with your home entertainment setup. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, absolutely gorgeous, good looking, thin, excellent picture quality, love the color and contrast, thank you Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saqib, Thank you for the 5-star rating! We're pleased to hear you love the thin design, excellent picture quality, vibrant colors and contrast of your Sony A80K.
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

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