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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,646 reviews
  • Rated 5 out of 5 stars

    Our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start in the store to the delivery and set up, everything was great! Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pattilou, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    amazing, almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love is so far, only reason for 4 instead of 5 stars is due to the glare the screen gets in well lit rooms

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattyG, we're glad you love our product. We appreciate your feedback regarding the the glare. For best picture quality, do not expose the screen to direct illumination or sunlight. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, beautiful picture. Looks great in my newly renovated living room. The sound is great even without a sound bar. I’m still exploring all the possibilities on the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatmicrowave, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is an excellent choice, the resolution is amazing. I’ve always had Samsung but wanted an OLED and Samsung is new to this technology so I was between LG and Sony. Definitely took the best option, very happy with this Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMCLLC, We're glad to hear that you are happy with this TV.
      The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Exciting Features1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I have not given a 5 star is because I am still exploring some of the many exciting features within this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeverlyS, Thank you for taking the time to review the BRAVIA XR A80K TV! Our BRAVIA XR TVs are designed for immersive experiences with the environment in mind. We are committed to using less virgin plastic in large parts of our TVs and packaging. The A80K uses recycled plastics in its rear cover. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience.

      With hands-free voice control built into Google TV, you can set aside your remote and simply use your voice to control your TV. Ask Google to find a specific title, search by genre, and get personalized recommendations on what to watch by saying, “OK Google, what should I watch?” Even get answers on screen, control smart-home devices and more. For more details, please check the TV model at our support website (http://www.sony.com/esupport) for product specifications and features.

      Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Work, Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Processor is really good. Motion is excellent. Also really good blacks. Using a soundbar so I can't really comment on TV sound. I love this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddS, We're glad to hear that you love this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a Samsung curve the led bulbs are starting to pop out .. First Sony TV .. love the picture so far.. Running the Denon 3800h for surround sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlieC, We're glad to hear that you love the picture of this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelieable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tv. Got it on sale and the quality is outstanding. The sound is spectacular. Worth every penny. For ps5 owners is absolutely a great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pablink85, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A80k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First OLED TV. Great picture for 4k movies cable tv is ok, sound is good, but I use my own sandbar and subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franco, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A80K 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastic on this TV and the ability to change the height of the stand legs is a big plus when you use a sound bar. Hoping to get many years of viewing enjoyment with this A80K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PJBel, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great tv! The colors are very vibrant as advertised. It looks so good in our Home Theater room. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaH, We're glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic it is very fun to watch shows on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xbox, we're glad you are enjoying our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice 4k qled tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it cause i didnt have a 4k tv to playmy ps5. Game play is amazing 4k 120hz regresh rate u can go wrong with

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yovanito48, Choosing this TV will definitely be worth it! Thank you for taking the time to write such a wonderful review of your experience with your A80K OLED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the amazing features, especially the support for 4K at 120Hz signal format to allow for PlayStation 5 compatibility, incredible picture quality, and overall performance of this TV. Glad to know it works great with your PS5. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome oled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when it was on sale and was worth the cost. I would recommend looking up some videos on the best picture settings to really make the picture pop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkB, Great! We're glad to hear you feel that the A80K is worth its price!
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want crystal clear picture with the deepest blacks at a great price, look nowhere else. I would definitely recommend this TV to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi predsfan4life, We're glad to hear that you are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience.
      Thanks for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    Happy with purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Using the provided TV stands but also have the 77 inch version on a Sony Wall Mount. Only complaint is that I paired with a Sony HT-A 5000 sound bar and the feature that allows the internal TV speaker to act as a center speaker for the sound bar does not work properly (it makes a hissing noise). Sony is aware of the problem, but I don’t want a repairman to come out and open up my new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlB, We're sorry to hear about your issue with the center speaker setup. We apologize for the inconvenience. When connecting a TV with the TV center speaker mode or the S-Center speaker mode to an audio system or soundbar, you can use your TV as part of your center speaker. By using your TV as part of your center speaker, conversations sound natural because you can hear them from the screen and its vicinity. Models with TV center speaker mode or S-Center speaker mode have either CENTER SPEAKER IN or S-CENTER SPEAKER IN terminals on the back of the TV. You can check this link for more details: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00201071

      If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage.

      Hope this helps! Jay Sony_US

  • Rated 5 out of 5 stars

    Great picture and easy menu!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids utilize our tv for additional learnings. The remote is intuitive enough for my 8 and 10 year olds to operate it. We love the home menu, as we cut the cable a while back and completely rely on streaming platforms. It’s nice that they’re all together and have some other neat groupings within this menu. We have a sound bar, so I can’t comment on sound quality. The screen picture is gorgeous and we enjoy streaming 4k content and movies now. We’ll worth the holiday sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoelG, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a wonder tv and great pic for gaming and then it went out. Horrible experience with this tv recently. Only 99 days old and it flashed a green bar down the center and won’t turn on. Battling Sony on getting it repaired and not having much luck currently. Will never get a Sony again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlueDemon, We are sorry to hear about your experience with our Sony TV and customer service. We would like to make sure that you are taken care of and make this a better experience for you. May we contact you to help? If so, please send us an email at socialsupport@am.sony.com

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:
      Case ID:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality for the PS5 and got a flare at matching sound bar to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinH, Awesome! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great and easy to setup, monitor quality is great. Very impressive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alia, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US