Customer Ratings & Reviews
- Model:
- XR65A95L
- SKU:
- 10101563
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Sony A95L
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Song A95L I recommended those who wanna buy a TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, We're delighted to hear that you love your new TV. Thank you for choosing Sony. Erin
Picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was advised that the screen picture color/brightness would adjust to the sun when shining on it. I don't find this to be the case so I only gave 4 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC, thank you for taking the time writing us your honest review of your experience using the A95L OLED 4K UHD Smart Google TV. If the brightness does not automatically adjust, please try following the steps here:
https://www.sony.com/electronics/support/articles/00275317
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Robert B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sale person who helped me. Professional and very kind!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertB, Excellent service! We also appreciate your 5 Star rating. Thank you for choosing Sony. Erin
Sound Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an open box, this was a mistake. Best buy does not take good care of their open box items, they delivered the TV with the box open, no bubble wrap, and it almost fell off the truck since the box was torn. The TV was missing all parts (remote, stand, and the bravia cam); while one expects some parts to be missing when buying an open box, but no remote---really! I bought the Sonos Arc Ultra to go with the TV, but the sound is messing up (it's gibberish) with the TV—it does not seem to be compatible with the TV. The Best Buy customer service is the worst ever; you cannot get ahold of anyone at the store unless you drive down to the store--this is absurd. Lastly, whatever you do, do not talk to Adam in TVs and audio...he is rude, unprofessional, and down right insulting.
I would recommend this to a friendSony Bravia 65"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Best looking TV on the market, IMO.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS,
Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
theres Bigger or cheaper or theres this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theres cheaper and theres bigger but its kinda the best for what it is price wise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
You made the right choice with the Sony A95L! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Sony tv .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tv. Everything is excellent on this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arabianknight, That's amazing! We're very happy to hear you like your new Sony A95L. Thanks for choosing Sony! -Sam
Movies a great experience on this Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful 3D display and colors and brightness make the action appear real and it makes watching movies a great experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElenaS, Fantastic! We're very happy to hear that you like the immersive depth and lifelike picture quality with new Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Sony TV Assessment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A built in antenna is advertised and doesn't work. There is no owners manual describing all the features available. Picture is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamP,
Thanks for sharing your review and experience with the A95L. We're glad that you like the picture quality of the TV. Your feedback about the antenna and manual is greatly appreciated. Help guides and manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a95l/manuals
To enjoy local channels from an antenna, make sure to connect an antenna to the TV. Once connected, run "Auto Program" to scan for available channels:
1. On the supplied remote control, press the HOME button.
2. Select Settings.
3. Select Channels & Inputs.
3. Select Channels → Cable/Antenna
4. Make sure that Antenna is selected for Signal Type.
5. Select Auto Program.
Note:
-Auto Program may take a few minutes if there are many receivable channels.
-The channels that appear vary depending on your region, and the type and placement of your antenna.
-The FCC may direct your local broadcaster to change the frequencies they use. If you are having difficulty receiving channels, perform Auto-Program again.
Additional troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/articles/00023587
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00258411
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Samsung TV and Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a awesome job. Very happy with the two TV’s I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatricaD, that's good to hear! We're glad you are happy with your purchase! Enjoy your new TV. Thanks for choosing Sony! ~Earl
Fantastic TV (best of the best)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen (coming from LG CX). Pairs well with my JBL Bar 9.1 and Nvidia shield with dolby vision and HDR support.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JournaL,
That's awesome! We're glad to hear that you like your new Sony television. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!
-David
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fantastic the install by Geek Squad was great no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elberthowell, awesome! We're glad you like your new TV! Thanks for choosing Sony! ~Earl
A95L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great works beyond expectations. Searched for months to find the right tv and used youtube tv reviews
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OALKO,
You made the right choice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that the TV meet your expectations. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!
-David
MSC at bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy associate very knowledgeable & informative about product. made experience very good!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkC, That's amazing! We're really glad you're happy and satisfied with the great customer service, and exceptional picture quality of your new A95L OLED 4K Ultra HD Smart Google TV. It sounds like we hit the mark with the Sony A95L. Thank you for purchasing the 65" A95L and for choosing Sony! -Jess
Dead in under 2 years with no Sony support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for less than 2 years and it is no longer working. When powering on the tv it has 6 blinking red lights. I just spoke with Sony support and since the warranty is only 1 year they can't do anything other than advise me to take it to a local repair center. They wouldn't even provide a discount on purchasing a replacement tv. So a TV that I paid $2500 lasted 23 months and is now e-waste. Sony wouldn't even allow me to buy a replacement board to fix it myself
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS,
I understand that your XR65A95L is having issues with 6x red blinking lights. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Sony Social Support
Looking for Multi Screen or Screen Sizing?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine in September 2023. I decided on this one, because it is suppose to have Multi screen and screen sizing (for gaming). All my TV's (4 currently) are Sony. Contacted Sony 4 times and still nothing. Could have saved my money and kept playing on my A80K or A90K TV's. Feel like I am being lied to. Definitely would put this under false advertising. Not a happy customer. Next time I check the competition.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RRTTX,
Thank you for the review and we do apologize for the inconvenience. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
On
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy wirh the TV and wirh the delivery guys from geek squad did a good job
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jamesG,
Thank you for the review and we're glad to hear that you're happy with your new Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job I will let my friends know to buy them to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
That's great! We're glad to hear that you like your new Sony television. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. We appreciate the recommendation and thank you for choosing Sony!
-David
Commercials at max volume with not adj available
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is dark compared to my Samsung. Doesn't look as good in a bright room. I noticed that the scale up to 4k is much better on my Samsung too. The thing that I hate most about this TV and why I gave it only 2 stars is that the commercial volume is at max volume and there is no way of turning this down or adjusting it. I find nowhere in the settings for such a configuration. I suspect, Sony gave me a beta version of the garbage goggle tv software. I have research and researched only to find nothing here.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulThomas1,
Thank you for choosing and purchasing our BRAVIA XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
The picture quality of the TV will depend in the source that you're playing. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. You may try to improve the image quality by adjusting the Picture mode, Sharpness, and Resolution settings. Check this link for more details.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a95l/articles/00190409
We highly recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/oled-tvs-android-a95l-series/xr-65a95l/software/00299248
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Very Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was very poor. After owning the TV for approximately a year and a half, the TV died and showed 6 blinking lights. It turns out it needs and new power board and screen and can't be repaired. Neither Sony nor Best Buy will do anything to help me. Buyer Beware!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SusanP,
We're very sorry to hear about the issues you’ve had with your XR-65A95L TV and the frustration it has caused.
We understand how disappointing it is when a product does not fulfill your expectations. Please accept our sincere apologies for the inconvenience you’ve experienced.
Your feedback is important to us and we will make sure it’s shared with the right teams to help improve our products and services in the future.
Thanks for considering Sony and for taking the time to let us know.
Sincerely,
Estefany