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Customer Ratings & Reviews

Your price for this item is $2,028.00
The comparable value price is $3,498.00

Customer reviews

Rating 4.7 out of 5 stars with 451 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-451 of 451 reviews
  • Rated 5 out of 5 stars

    SONY, No nonsense TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the A95L from Best Buy a month ago. TV works flawlessly. No buyer's remorse here. Very high tech. Read the owners manual. Install the updates. Worth every penny. OTA channels look stunning. Great sound from the TV.SONY has really done it this time. Thank you BEST BUY. I will be returning to upgrade my media room down stairs, soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OnlyASONY, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Really Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV. Color, clarity, and brightness are all exceptional. We purchased this TV because we wanted to eliminate cable, and go to all streaming service. We've been very pleased with the result. The Google TV app serves as a nice hub providing access to all our streaming applications, making navigation very easy. I can't speak to sound quality since we use a surround sound system, but it was easy to hook that up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethD,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Review of 65 in Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use wife and I enjoying immensely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyO, Thank you for the 5 stars! We're so glad that you and your wife are enjoying the great picture quality and ease of use of the Sony BRAVIA TV. Thank you for choosing Sony, and enjoy your viewing experience! - Maria Sony_US

  • Rated 5 out of 5 stars

    Sony A95

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely high quality picture. Clear sound. It’s quite the investment but overall would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreannaB,

      Thank you for the purchase! We're happy to hear that you're enjoying the picture and sound quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy set up as well. Reads current system, making it easy to pick up cable network.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user828943,

      We appreciate the 5-star rating and we're glad to hear that you like the picture quality and easy setup function of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very sharp and clear. Streaming apps easy to load and access.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesT,

      Thank you for the 5-star rating and we're glad to hear that you like the clear picture quality, applications, and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Percect tv. This is rhe best if the best nothing less.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Cruizplyr! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia oled TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible. Best Buys web page made it very easy to purchase. Their delivery service was fast and on time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulT, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Probably not worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV , but probably not worth its high price. Color was skewed very red and required significant adjustment and calibration.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandallT,

      Thank you for the purchase The picture of the TV is fully adjustable under picture settings. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and product. meet all expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user426264,

      We appreciate the 5-star rating and we're happy to hear that the TV meet your expectations. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 1 out of 5 stars

    Poor performance and poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending this much on a tv and having to unplug it constantly while it is wall mounted so it would reboot and clear up glitches is pathetic. No way to get real service and the tv is only a month old. Sound doesn’t even match up with the mouths- new sound bar with tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShelleyL,

      Thank you for choosing and purchasing our BRAVIA XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      To isolate the issue, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/oled-tvs-android-a95l-series/xr-65a95l/software/00299248

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the XR65A95L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US