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Customer reviews

Rating 4.8 out of 5 stars with 1846 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,846 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far. Just bought it three weeks ago. Love it so far. Picture is wonderful. Streaming hasn't been an issue. I enjoy the Bravia models of Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SandraW,

      Thank you for sharing your positive feedback on the XR65X90L. We are thrilled to hear that you are enjoying your new purchase and that the picture quality, streaming capabilities, and overall performance has exceeded your expectations. Your appreciation for our Bravia models truly motivates us to continue delivering high-quality products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Our favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony Bravia TV. Outstanding picture. Color is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineC,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the sony TV color is so beautiful and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeizhongH, Thank you for the positive review! We're delighted to hear that you like the beautiful colors and ease of use of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony TV and picture quality is awesome. Happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry,

      We're thrilled to hear you're loving your new BRAVIA XR X90L TV! We've worked hard to deliver exceptional picture quality, and it's fantastic to know that you're having a great experience. We appreciate you taking the time to share your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Sound quality fills the room nicely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH,

      Thank you for the 5-star review! We're thrilled to hear that you're enjoying the excellent picture and that the sound quality of your BRAVIA X90L fills the room so nicely. We designed this TV to deliver an immersive entertainment experience, and your feedback lets us know we've succeeded.

      Thank you for choosing Sony, and enjoy your new TV!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good affordable Tv for gaming.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, I've had it for a few months. Love the high quality and the price I got it. Better than my last tv, especially when it comes to gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlfonsoR,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying your XR85X90L! It's great to know that the high-quality performance and competitive pricing have made a positive impact on your viewing experience. We're especially glad to hear that it's enhancing your gaming sessions!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Beautiful picture, deep rich colors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purcased an open box TV That failed after 3 days. I returned it and payed the upcharge for a brand new sealed TV, and its been great. Great picure. No glitchy apps, streams with no glitchyness like my older Samsung would. I approve of this TV, and would recommend it to anyone. This replaced a 2016 Model Samsung that had constant backlight issues. Hoping this will be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB, Choosing this TV will definitely be worth it! We're extremely pleased to hear our BRAVIA XR X90L Full Array LED 4K HDR Google TV meets your needs and expectations! We're also sorry to learn about what happened to your previous purchase. You’re now able to enjoy immersive, engaging cinematic experience in your home with this great TV. Thank you so much for the recommendation and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and graphics quality for my son’s gaming experience! Compatible with his PlayStation and he is very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were well pleased with the service at the store and the knowledgeable young man that helped us. This product has been great thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, DeniseH!

      We're happy to hear that you received excellent service at the store. This model boasts fantastic features, including exceptional sound quality, stunning picture clarity, and so many picture modes that allow you to enjoy every detail of your content!

      If you have any questions or further feedback, please don't hesitate to reach out to us.

      Thank you for choosing Sony!

      Best regards,
      Gus Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Better than a QNED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness can actually almost match an Oled.Was planning to buy the TCL U7 but when i went to the store I was blown out how it is brighter than a QNED which was next to it especially when looking from the side.It was on the higher end on my budget but I had to get this tv.Im hoping that Sony would live up to its name when it comes to quality but so far its all worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianR,

      You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I am so happy that I have decided to purchase this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafael,

      We're so happy that you're enjoying your new BRAVIA XR X90L TV. We're thrilled that it's a great fit for your needs and that you're happy with your purchase.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XR X90L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall picture quality is excellent ......met all expectations.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cisum,

      Thank you for the fantastic review! We're elated to hear that the Sony - BRAVIA X90L has checked all the boxes for you, and that you're enjoying the excellent picture quality.

      This TV was built to deliver stunning visuals with features like the Cognitive Processor XR for true-to-life images and Full Array LED with local dimming for incredible contrast. And it's wonderful to know all of these features and enhancing your viewing!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    the beauty of a great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color and picture quality so much clearer and better resonance. We really enjoy the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cable, We are thrilled to hear that you really enjoy your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV set is one of the best I’ve ever had in terms of quality as well as price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AthanasiosK,

      You made the right choice with the Sony X90L! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie Theater at Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! This TV has an amazing picture quality, as well as many features to customize it to your liking. The features provided will help you get the best out of it, and with a good sound system by its side, you will feel as if you were in a movie theater. It also does amazing when playing console games on it. Do recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carolyn, Thanks for sharing your awesome experience. We are glad that you now have an amazing smart TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I went from an older Samsung Crystal LCD and it's not even comparable. If you can spring it and care for a little bit more light/dark display, I'd say go with the OLED but otherwise this is still an amazing TV. I broke it in with Dune and paired it with a Hisense 5.1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Functional TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Good app application. Depth in material. Easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lee2000,

      Perfect! We're glad that you like the picture quality, supported apps, design, and user-friendly functions of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an “open box-excellent condition” and it was well worth the buy. Very happy with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and so easy to use and add apps to!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyJo,

      We're so glad you're enjoying the beautiful picture and user-friendly interface of your BRAVIA XR X90L TV. We design our TVs to be both high-performing and easy to use, so your feedback is very much appreciated. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    My new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase from Best Buy. And a big shout out to the guy who literally did go the two extra miles for me. He answered every single question. He was very intelligent on TVs and different options and stuff that I never even heard ! I think his name was Darren or Darrell. He’s been at the Best Buy for a while and works in the TV department the nicest guy and patient he worked with me for two hours making my purchase on this TV to get me what I really really wanted.

    I would recommend this to a friend
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