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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1846 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,846 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia XR X90L LED 4K UHD Smart tv has a bright and beautiful picture. One of the best tv purchases that I ever made!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnitaF, You've made an excellent choice! We're very pleased to hear you like the bright and beautiful picture quality of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bomb.com

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and super vivid. Super happy with purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClarkeW, we're glad you are happy with your purchase! Enjoy your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great got great advice for what I was shopping for and more no pressure got what I thought was best and my budget will shop and recommend Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL,

      You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best refresh rate and high-definition picture. I would definitely recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denny, Thank you so much for the 5 stars! We’re so glad to hear that the BRAVIA XR X90L’s refresh rate and HD picture quality are meeting your expectations. Thank you for recommending and choosing Sony! Enjoy every moment! -Maria Sony_US

  • Rated 5 out of 5 stars

    My new sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine new tv ..and also great service at best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulF,

      We are thrilled to hear that you love your new TV and that you had a great experience at Best Buy. We designed the BRAVIA XR X90L with the Cognitive Processor XR to deliver lifelike contrast and colors, and we’re so glad it’s living up to your expectations.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best viewing experiences i have ever had witb a TV, especially in a brightly lit room. Exceeds all my expectations. Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erizzle, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and brought to my apartment effectively, TV has excellent picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RomanM,

      Thank you for sharing your experience! We're thrilled to hear that your Sony BRAVIA XR X90L was delivered efficiently and that you're enjoying its excellent picture quality. We hope it continues to enhance your viewing experience for years to come.

      Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!! Very pleased with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful tv just an amazing picture!! Very nice quality!! When setting up it reads the acoustics in the room!!! Love love this very happy with our purchase! Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoseB,

      Perfect! We're glad that you like the sound and picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good size and the picture quality is great. No dark spots like my old tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArianaR, Thanks for the 5 stars! We're glad that the size and picture quality of your new Sony BRAVIA XR X90L TV are to your liking. Congratulations on your TV upgrade, and thank you so much for choosing Sony! -Maria Sony_US

  • Rated 5 out of 5 stars

    Sony 65 in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 65 in. It has been a great addition to my home. I am more than grateful for the quality of technology for the price I paid!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, LizMarie!

      We are so pleased to hear that your XR-65X90L has been a great addition to your home. It's incredibly rewarding to know that you are grateful for the quality of the technology and feel it provides excellent value for the price you paid. We design our TVs with features like the Cognitive Processor XR™ to ensure you get that top-tier quality every time you turn it on.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve used. Great in bright or dark rooms. Great for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noah, Thank you for sharing your wonderful 5-star experience! We're thrilled to hear that you consider the Sony BRAVIA XR X90L TV to be the best for its exceptional picture quality. We appreciate your choice of Sony and hope you enjoy your BRAVIA experience to the fullest! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony TV. The delivery and setup by the Geek Squad was simple and professionally done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryH, Thank you for the 5-star review! We're thrilled to hear that you find your Sony BRAVIA XR X90L TV's overall quality excellent. It's also great to hear that you had the best experience with the installation and delivery. Thank you for choosing Sony, and enjoy your new Sony TV! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well from the beginning. Setup was professionally done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonH, Thank you for your positive review of the Sony X90L! We're thrilled to hear that it has worked well from the beginning and that the setup was professionally done. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV is an excellent TV. I was going to get the 55 inch and ended up getting the 65 inch and it is wonderful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickV, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright clear picture and sound. The Goole voice search is a useful and easy to use feature. All in all a great purchaase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyGeek, Excellent choice! We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic! Grade upgrade from my Bravia from 2016. The colors are vivid and picture is clear. Even the darker colors are clearer and deeper. All apps run super smoothly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cisra3,

      You made the right choice upgrading to the Sony X90L! We're thrilled that you are enjoying the picture quality and Google software of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a great price,Best Buy customer service was great also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaya, we're happy to hear that you had a great experience with your purchase. Hope you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and color of the t v is remarkable The employee was very helpful and very knowledgeable.On questions we had.We are very happy with this t.V

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigdog, We're glad you like your new TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    best color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is fantastic! No problems to set up. Also was able to hook up with to my old Bose sound system with out any problems, just using an adapter as my old one is not bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreaR, Great! We're so pleased to hear you like the fantastic colors, ease of setup, and seamless connectivity with your Bose sound system. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television in every way. Couldn’t ask for a better picture, with more features and quality for the price! Only complaint I would have, if any, would be the remote not having number buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesseL, We are glad that you like the quality and features of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. If you hit the MENU button on the new remote it will call up a quick menu where you will be able to select a menu feature called "Numbers". This will call up a menu where you can type in numbers 0-9. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

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