Customer Ratings & Reviews

Hi Peter,

We are thrilled to hear that you and your wife are enjoying the BRAVIA 8! It is wonderful to know the XR Processor is delivering those vivid colors you love, and we are glad the hands-free Google Assistant is making searching for content so much easier for your wife.

Thanks for choosing Sony.

Best regards,

Eliab

Hi JohnC,

We are excited to hear that you are continuing your journey with Sony OLED! It is a true testament to the quality of our displays that your eight-year-old XBR model is still performing well, and we are glad that your new XR8B is providing that familiar, stunning picture with all the benefits of our latest technology.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi Besrrelaxingathome,

That is wonderful to hear! We're thrilled the BRAVIA XR8B OLED is working well for you. We're especially glad the Acoustic Surface Audio+ technology is helping you hear clearly, and that you love the beautiful picture clarity.

Thank you for choosing Sony. Best regards, Eliab.

Hi ChristineT,

We are immensely pleased to hear that your new TV is making such a significant difference in your viewing experience! It is wonderful to know that you are finding the voice enhancement features so helpful for your clarity of hearing. This is made possible by our Voice Zoom 3™ technology, which uses AI to recognize human dialogue and allows you to zoom in or out so even faint voices sound clear. Additionally, the XR Processor™ ensures that the "awesome" picture quality you mentioned stays perfectly synced with that crystal-clear audio for total immersion.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi Rockstar,

It is great to hear that your BRAVIA XR8B delivered such a stunning experience right out of the box! We take immense pride in our factory calibration and intelligent processing, so it is wonderful to know that the picture quality was so impressive that you could simply sit back and enjoy it without needing to adjust a single setting.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hello LukeH,

Thank you for choosing Sony!

We couldn't be happier to hear that you are very happy with your K65XR8B TV and appreciate its excellent picture and sound quality. Your feedback motivates us to keep delivering exceptional entertainment experiences.

Best regards,
-Fred

Hi TaroBaapKaun,

It is great to hear that the Sony BRAVIA XR8B is a wonderful upgrade for your family room! We are glad that you are experiencing the amazing picture quality and brightness when enjoying 4K content. We also appreciate your helpful advice regarding the soundbar—it’s a great tip for others looking to complete their viewing setup!

Thank you for choosing Sony!

Best regards,
Dominick

Hi EllisonR,

We’re thrilled you're loving the fantastic picture on your new OLED! It’s great to hear that the addition of a soundbar has taken your home cinema experience to the next level. Thanks for choosing Sony.

Best regards,

Eliab

Thank you for the review, JCobs!

We’re pleased to hear that you are enjoying the incredible picture quality of your K-65XR8B. It is great to know that the setup process was easy and that the visual performance stands out as superior.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Kv52,

It’s rewarding to hear that your upgrade to the 65-inch XR8B has been such a success and that the installation was so easy for you.

We are especially glad you're enjoying the elite picture quality and that the sound is so impressive you no longer need a soundbar. This is made possible by the Acoustic Surface Audio+ technology and the XR Triluminos Pro display, which together create a truly cinematic experience.

Thank you for trusting Sony.

Regards,
Dominick

Thank you for the fantastic review, RichardC!

We are absolutely thrilled to hear that you think the K-65XR80 is an Awesome TV and has the best picture of any TV you’ve ever owned! It’s incredibly rewarding to know that the vibrant color and display are exceeding your expectations and delivering the premium quality we strive for.

We also appreciate you taking the time to highlight the excellent service you received from Dave! It’s wonderful to hear that our partners are providing knowledgeable and helpful assistance, ensuring a seamless experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi JulioW,

We are ecstatic to learn that you are enjoying the strikingly beautiful picture quality of your Sony XR8B! It's excellent that you noted the improved visuals after calibration, confirming the display's potential. We certainly recommend two people for setting up larger models for safety, but we are impressed that you were able to manage the assembly of the 65-inch model solo!

We appreciate your honest assessment of the integrated audio. While the internal speaker system is designed for clear dialogue and impressive acoustic detail, you are correct that adding an external soundbar or home theater system is recommended for the deep, room-shaking bass of loud cinematic content.

Thank you for choosing Sony for your premium viewing experience!

Best regards,
Dominick

Hi EdwinG,

We are delighted to hear that the BRAVIA XR8B is delivering such a complete entertainment experience for you! It is wonderful to know that the combination of vibrant color, precise sound, and the intuitive Google TV interface is hitting all the right notes.

The great colors you’re seeing are a result of our Live Color™ Technology working alongside the XR Processor, which analyzes and enhances hues in real-time to keep them looking natural and vivid on the OLED panel. We are also thrilled you noticed the sound accuracy; thanks to Acoustic Surface Audio+, the entire screen vibrates to produce sound, so dialogue and effects feel like they are coming directly from the action. Finally, having Google TV ensures that all that premium performance is easy to access with a perfectly organized home screen.

Thank you for choosing Sony.

Regards,
Dominick

Thank you for the fantastic review, TomN!

We’re so glad to hear you’re enjoying that Sony excellence in picture and sound quality! It’s wonderful that you were able to snag such a great value on your new Bravia 8.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi JoanMcCarty,

That's outstanding feedback! We are thrilled to hear that your BRAVIA XR8B OLED TV delivers absolutely fabulous detailed resolution and the best color ever. We are also glad the added soundbar is complementing your viewing experience with excellent quality sound.

Thanks for choosing Sony.

Best regards,
Eliab

Hi nofrillstv,

We are pleased to hear that you are enjoying the premium picture and sound of your new BRAVIA XR8B! We’re also glad the Geek Squad provided such a smooth installation and relocation experience for you.

Thanks for choosing Sony.

Best regards,

Eliab

Hi CarterH,
Thanks for sharing your experience with us! It is great to hear that you’re so impressed with your new K-65XR8B TV. We’re glad the speed of the processor and the picture quality are making you feel like it was a worthwhile investment for your home.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi Canefan,

Excellent! We are happy to hear your BRAVIA XR8B OLED is delivering that classic Sony quality and an amazing picture for your bedroom.

Thanks for choosing Sony. Best regards, Eliab.

HI Bobby,

We are delighted to hear you are enjoying the fantastic picture quality of your 65" BRAVIA XR8B and the immersive experience of the connected sound system! Your TV uses our Acoustic Surface Audio+ technology, where actuators vibrate the screen itself to produce sound, plus dedicated tweeters and a subwoofer, resulting in an audio power output of 50W ($10 \text{W} \times 5$). This built-in speaker system is designed to be loud and clear, and it is widely considered to have some of the best internal sound among flat-screen TVs, so you can expect a very strong performance even without the external surround system turned on. Thanks for choosing Sony.

Best regards,
Eliab

Thank you for sharing your experience, AlexR!

We are absolutely thrilled to hear that the K-65XR8B exceeded your expectations once you got it home and customized the settings to your liking. It's rewarding to know that the picture quality truly shines in your own environment!

It's especially great to hear that you feel immersed in your games while playing on your PS5. We specifically design our BRAVIA XR TVs with features like Auto Genre Picture Mode and low input lag to deliver a spectacular, responsive, and truly engaging gaming experience.

Thanks again for choosing Sony to be your gaming and home entertainment display!

Best regards, Gus, Sony Social Media Team