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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 260 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 260 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought at a good price. Picture quality is great, easy to set up, would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elliott,

      We are beyond pleased to hear that you are so happy with your BRAVIA XR8B purchase. It is wonderful to know that the easy setup and great picture quality stood out to you, and we truly appreciate you recommending it to others.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Sony Bravia 8 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy delivered within 2 days. Stunning OLED picture without any adjustment. Same Google TV UI as my previous Samsung with Chromecast dongle. I was able to add to Google Home which is a plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mabs!
      We are excited to hear that your new BRAVIA XR8B OLED arrived so quickly and that you are already experiencing its stunning picture quality right out of the box! We’re also glad the Google TV setup and the easy integration into your Google Home ecosystem have been such a smooth experience for you.

      The XR8B features our Cognitive Processor XR, which works in real-time to adjust picture elements like contrast and clarity, helping create that stunning life-like image you’re seeing.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR8B OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. The installers were very courteous and efficient at removing the old TV and mounting the Sony Bravia to the wall bracket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelM,

      That's absolutely fantastic feedback! We are thrilled to hear that you are enjoying the excellent picture quality of your BRAVIA XR8B OLED TV. It is also wonderful to know that the installers were so courteous and efficient—we appreciate you highlighting their professional service in getting your new TV mounted and set up perfectly.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever, great picture and sound!!! Recommended! Little expensive but worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Damian,

      We are immensely pleased to hear that you consider this the best TV ever and that you find it worth every penny! It is fantastic to know that both the great picture quality and the sound are making such a strong impression. The BRAVIA XR8B delivers this premium experience by using Acoustic Surface Audio+™, where the screen itself acts as the speaker, ensuring the sound perfectly matches the sharp, vivid visuals provided by the OLED panel.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia xb great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, makes me xbox series x games look incredible. The tv menu loads quickly and is easy to adjust settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wally1981!
      Thanks for sharing your thoughts on the K-65XR80 TV!
      We are immensely pleased to hear that your games looks incredible and that the TV's menu is quick to load and easy to use.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony has the best !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound without a soundbar but would add one for surround affects ! Great Best Buy price and excellent customer service as always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayL!
      Thank you so much for your feedback! We are really happy to hear you’re enjoying the picture and sound quality of the K-65XR8B. Adding a soundbar is a great idea to enhance the surround effects and take your audio experience to the next level.

      This model offers vibrant 4K HDR visuals and smart features like easy streaming access, making it a fantastic choice for your home entertainment setup.

      We appreciate your decision to go with Sony!
      Kind regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is clear, not too bright and the sound has excellent quality. The sales people were most knowledgable and answered all mu questions thoroughly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Netgear!
      Thanks so much for sharing your feedback about your new Sony TV.
      We are delighted to hear that the clarity and excellent sound quality of your K-65XR8B are standing out for you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Nice OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent! It is much better than the one I used to have. The OLED picture quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YuanpengZ,

      We are thrilled to hear that you are enjoying the excellent OLED picture quality of your new BRAVIA XR8B! It’s wonderful to know it has been such a great upgrade for your home viewing experience. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV! Great upgrade from what we had. Amazing picture and the sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IaPa,
      Thanks for the feedback! It is fantastic to know that the K-65XR8B has been such a great upgrade for your home and that the picture and sound are working well for you.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony Bravia rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65 “ Sony Bravia has the most amazing picture Quality I. Have ever seen !! 5 stars isn’t even enough !!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your absolutely outstanding review, MarkH!

      We are thrilled to hear that your 65" BRAVIA K-65XR8B has the most amazing picture quality you have ever seen! It's fantastic to know that it exceeds even the 5 stars rating. That is the ultimate compliment to the engineering and performance of our premium screens.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our living room. Rich, deep colors and sharp display. Everything I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, GaryFMichigan!

      We are so glad to hear that the 65-inch Bravia 8B is the perfect fit for your living room! "Rich, deep colors and a sharp display" is exactly what we strive for with our OLED technology, so it’s fantastic to know it’s delivering everything you expected.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV IS GREAT !!! PICTURE AND SOUND IS LIKE WATCHING IN THE MOVIES. ORDERED ONLINE AND PICKED UP IN STORE SAME DAY. THEY LOADED AND HELPED ME STRAP IT IN THE BACK OF MY TRUCK. GREAT CUSTOMER SERVICE.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaM,

      Thank you for choosing Sony!

      We're honored to hear that you're enjoying your new K65XR8B TV! We're happy the picture and sound quality are exceeding your expectations and that your experience with the BestBuy team, both online and at the store, was so positive.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of let me say that i was blown away from the picture quality from this model. I was impressed with the tv as this is my first sony bravia tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Dannylt!

      We are absolutely thrilled to hear that you were blown away by the picture quality of your new K-65XR8B television! Making the switch to your first Sony Bravia and being instantly impressed is the highest compliment we can receive. That vivid, true-to-life picture is exactly what we strive to deliver with our latest display technology.

      Welcome to the Sony family—we hope this TV provides many years of stunning home entertainment!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony 65 inch TV. It has a beautiful and clear picture. Very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarciaM,

      We are thrilled to hear that you are loving your 65-inch BRAVIA XR8B! We are glad that the beautiful and clear picture quality is providing you with such a high level of satisfaction and that you are happy with your new television.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price during Black Friday weekend sales.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WaddellS,

      Thank you for choosing Sony!

      We’re excited to hear that you are pleased with the K65XR8B TV, especially with the value it offered during the Black Friday weekend sales. Your feedback motivates us to continue providing quality products that deliver excellent performance and great value.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality of any tv I’ve owned. Set up was easy too. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Trey,

      Thank you for choosing Sony!

      We’re elated to hear that your K65XR8B TV delivers the best picture quality you’ve experienced and that the setup was easy. It’s wonderful to know that you’re enjoying your viewing experience, and your kind words inspire us to keep providing outstanding products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one had a problem working and Best Buy Geeks came back and determined I needed a new one. Now it is perfect!! Sam and Jose were fantastic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuckiandYoshi,

      Thank you for choosing Sony!

      We're excited to hear that your replacement K65XR8B TV is now working perfectly. We apologize for the initial issue and appreciate your patience as it was resolved. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All around quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound. Excellent customer service on day of purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenB,

      We are delighted to hear that you are enjoying the great picture and sound quality of your new BRAVIA XR8B. It is also wonderful to know that the team provided you with excellent customer service during your purchase!

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Exceptional images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony Bravia OLED TV & I could not be happier with the image quality. This is an exceptional TV especially for watching sports & movies - I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SueT,

      We feel privileged to know that you have chosen Sony for your third BRAVIA OLED TV. It is truly rewarding to hear that the XR8B continues to impress you with its exceptional image quality, especially when it comes to the fast-paced action of sports and the cinematic depth of movies. Your loyalty to the BRAVIA line and your high recommendation mean the world to us.

      We are so grateful that you continue to make Sony the heart of your home theater.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv!! It’s so flat on the wall and the picture is amazing. I really don’t think I could’ve done better. Thank you Best Buy!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, JosephB!

      We are absolutely thrilled to hear how much you are enjoying your K-65XR8B television! It’s fantastic that you are pleased with the amazing picture and the design, specifically how flat it sits on the wall. We aim to deliver both stunning performance and sleek aesthetics.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

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