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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850F Series 4K UHD TV for its exceptional picture quality, with many describing it as the most beautiful they've ever seen. The TV's easy setup process is also widely appreciated, making it user-friendly for all. While some users have concerns about the remote control syncing and contrast levels, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,315 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, sharpness and sound. Didn’t buy sound bar and don’t need one. If you have access to any premium channels they have apps for that.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had this TV for long, but so far, we love it. It has a clear picture; the color is good; and we like that it’s a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV fast/great installation from Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I have ever owned! Watching movies in 4K HDR will change your life! having Best Buy installation was a great choice, Because this TV was MASSIVE and they did their job Phenomenally! Highly recommend the TV and Best Buy service. Update: still a amazing TV after 17 months!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. And very easy to maneuver between apps, inputs, channels, etc

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I went with the Sony. It was between a vizio, Samsung, and this Sony. The vizio had the best picture and the Sony and Samsung were basically the same. What made me choose the Sony was the reliability of the brand. We have both a Sony and Samsung LCD that are both approximately 10 years old and the Sony has definitely been the better tv and still to this day has an excellent picture. The x850f is the perfect size, has an outstanding picture, and the Sony reliability. You won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and colors are great. Easy to use APPS Overall happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality is excellent Setup easily with my other devices.

    I would recommend this to a friend
  • Cons mentioned:
    Motion blur

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 years my husband and I upgraded from a 40 inch tv to this 65 inch, while it was on Black Friday sale. It was such an amazing choice and we love it! It gets rid of motion blur while watching games and we were given 3 free 4K movie downloads to watch!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Worth Every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing TV, should’ve purchased a long time ago. The colors are amazing and the blacks are even better. Well worth spending 300 to $400 more on this TV than any comparable LG or Samsung. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OMG I just love it ! Best TV and pictures ever !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 65 " inch Sony TV for the price and picture, my family and friends just love watching my TV in my bedroom when I allow them to come in ! LOL. It's just wonderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Charisse!

      We are glad to know that you love your new Sony Bravia TV. You chose the best! Thank you for trusting Sony!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV it has all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony 65” LED 4K Smart TV as a present for my mom, I was blown away by the brilliancy and the sound that it delivered. This TV is a MUST HAVE !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in for a Samsung 8 series. After seeing the Sony x850f, I quickly changed my mind. The Sony has a better picture, and cost the same!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone thinks they need a 75 inch tv. This tv is the perfect size and price. It’s everything nice pic nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the set. Beautiful picture and very true color. Would buy another in a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, rich color picture. Perfect size for our room. Very happy we selected this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old Sony, this one is tops, very pleased with it. And we can see it too!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing! I would recommend this tv to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” Sony Tv is excellent. Also bought the wall mount device and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very good to watch and watch videos and lessening to music on it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, great picture matches great with my Sony sound bar.

    I would recommend this to a friend
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