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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.8 out of 5 stars with 653 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 65" Class OLED A1E Series 4K UHD TV for its exceptional picture quality, vibrant colors, and sleek design. They appreciate the excellent upscaling capabilities and user-friendly interface. While some find the price to be a bit high, many agree that the TV's outstanding performance justifies its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 653 reviews
  • Rated 5 out of 5 stars

    Don’t penny pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the LG unit for 13 months, it burned image onto screen. Decided to spend a couple extra hundred bucks and go with the Sony Bravia. The image is amazing, as you would expect with Sony. Should have gone with this unit to begin with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED panel provides great contrast. Blacks are deep, can’t distinguish from the bezel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Prod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is the responsiveness of the android TV system. Even after the update and factory reset its still sluggish.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K UHD picture with ok sound coming from built-in speaker and subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this t.v. after trying out the LG OLED. I think this one has much better picture processing than the LG. More expensive, yes, but in the end, you can't beat the processing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Unparalleled picture quality but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Sony delivers fantastic picture quality. Only issue is compatibility with other devices. Since latest firmware upgrade in late January, TV emits loud beeping sounds when changing channels or accessing OnDemand with the Cox Communications provided cable box. Sony is aware of the issue but has yet to fix it...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the most impressive TV I have ever purchased. From the stylish design to the incredible picture contrast this OLED is truly next level. Yes, it is expensive. But, you absolutely get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding picture , clean look, great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came , I saw , I bought. Not disappointed with my impulse purchase. I was looking for the best OLED TV on the market and after comparing several the verdict was to purchase the Sony. I am very pleased with my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really like the Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like watching netflix when we get the best picture. We still have basic cable so we don't have the HD picture for local channels. Going to try out the sling tv promo that came with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE NEVER THOUGHT WE WOULD SEE SUCH COLOR AND CLARITY IN A TV - IT IS THE TOP OF THE LINE HIGH END TV - BUT WELL WORTH IT! AS THE SAYING GOES "YOU GET WHAT YOU PAY FOR" AND THIS TV JUST PROVED THAT TO US!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in determined to buy a different brand but the quality of the picture and the unique sound projection method convinced me the Sony was the best choice. I have been very pleased with the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silas, We are glad that you appreciate the picture and sound quality of this TV. Thank you for sharing this feedback. Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Exactly what I wanted for main tv in new home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the best & most outstanding tv I've ever had! Extremely nice, polite, cordial, helpful geek squad, as in past! Plus neat & clean! I'm a happy Best Buy customer! Thanks so much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tom30, Good to know that you are happy with your purchase! Thank you for sharing this feedback. You can check the help guide and specification from these link for more details:
      https://docs.sony.com/release//Help_FY17_LCDTV_C436100151.pdf
      https://docs.sony.com/release//SPECS/XBR65A1E_mksp.pdf
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has incredible resolution, like the people on tv are really standing in my living room. I couldn’t be happier, and it’s the best picture of any I’ve seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this tv but 1 yr, 11 months I got burn in that said pandemic. Yes really , however, I had protection plan and it was 100% replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I’ve ever owned! Extremely well built and designed. Heavy and looks amazing. Very happy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unreal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal detail. You have to use HDMI 3 to get Dolby Vision on Apple TV - Finally found this on Internet - otherwise says your cable is not good enough - NOT TRUE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV picture ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV online and paid for setup, and the service was great.This TV has so many great features , including Wi-Fi, that I haven't even used them all yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most beautiful screen and sound ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, well worth the price. The audio is unbelievable as it has speakers in the screen! So many options that it will take us a few weeks to figure it all out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaB, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great TV and set up by Best Buy team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a thorough job of installing both TV and receiver. Also connected to Alexa so we can simply speak and turn on TV, change channels or turn up volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has changed my viewing habits....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Now I even watch the commercials (I can read that tiny print at the bottom of the screen that nobody pays attention to).

    I would recommend this to a friend