Main Content

Customer Ratings & Reviews

Sony - 65" Class - OLED - A8F Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 390 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 390 Reviews
  • Rating: 3 out of 5 stars

    Pretty good—maybe not worth the price

    Posted
    David
    • My Best Buy® Elite MemberElite Member

    I got the 65” A8F on Black Friday and spent $3500 with tax. I had a 52” Samsung LCD about 10 yrs. old. I had been looking and researching for quite a while and based on reviews and the Best Buy sales staff, ended up with this OLED. The bottom line is that it has a very good picture, but the settings seems to keep changing and it’s sometimes bright enough, but sometimes much darker than it should be. Right out of the box it looked HORRIBLE—dark blurry and just awful. I got online and searched for how to adjust settings. A site called RTINGS, which is what a couple of BB employees say they use, gave me suggestions that ended up with a pretty good picture. I set the brightness to max, got rid of the “motion”—soap opera effect that I hate. I am not an expert like the people who write reviews for CNET or other sites and to me, my Samsung sitting side by side still looked pretty good, just smaller. After fiddling with the settings and watching a lot of different stuff from different sources—cable, Netflix, Hulu, etc., the Sony does seem to have a better picture, but sometimes not as bright and the colors seem dim. For example, when there’s a bright, sunny outdoor scene, the Samsung looks like it looks when you’re outside on a sunny day, where the Sony looks like you’re wearing VERY dark sunglasses—darker and kind of grayed out. Again, all the brightness settings are high and power saving off. Also, I noticed like other reviews I saw that it seems to reset the settings for each input or if you unplug a device and replug it. I kept finding myself not liking the picture and going in to change brightness after I’d set it how I like it. Some times the Motion effect would be on after changing it to off, and sometimes it looks like the “soap opera effect” even though it says Motion is off. One thing about my Samsung is that I got the picture how I liked it and never had to fool with it again. I did make sure to take it out of “store” or “demo” mode, so the settings shouldn’t be changing. After talking to BB people, I got a 4K AppleTv and noticed differences there too. When my standard ATV is used, the main screen is perfect black and the icons are normal colored—bright green Hulu, RED Netflix, PURPLE iTunes, etc. But when 4K Appletv is source, the screen is greyish and the icons look like if those other icons were bright new shirts and the 4K ones are those same shirts after 300 washings—very faded. I prefer vibrant colors. Called Apple and the guy I got couldn’t help me at all—I’ve read other people’s questions saying their 4K was dark too—especially if using Dolby Vision, which gave an awesome picture, just darker than I think it should be. The remote seems pretty decent during the day, but I hate it at night. THere are no glowing buttons, no lit up buttons and the buttons don’t feel distinct enough for me to know what’s what in the dark. Very annoying to use at night. **************************************** **************************************** READ THIS PART*************** On picture alone, I guess you can say what the BB people told me—it’s a matter of preference. Sony (OLED’s) in general may be darker than some people like, while Samsung is brighter and more colorful. They say those Samsung colors aren’t as realistic, but to me they seem to be. Where Sony lost me is when I tried to call tech support. I hit the Contact Us tab on their website and it leads you through a loop where you select product, hit support and go back to the help page. I NEVER actually saw a phone number offered. Lots of companies seem to hide their phone numbers, and Sony seems to be one of those. If there’s a number there, I couldn’t find it. So I googled it and called, getting an automated menu of course. It was actually pretty quick and easy to get a person in a minute or two. Unfortunately, AND THIS IS A MAJOR DEALBREAKER, I called about 20 times and every time I got an outsourced call center in India or South America, where they speak English, but not in a way Americans do, so while they understand you, they talk in a completely unnatural way and it takes about 5 minutes to say, what would take less than 1 for two American English speakers. I don’t need all the repetition of what I just said and assurances that you understand my problem and are going to help—just help me! Even worse is that they don’t actually seem to know anything more than I do about the products—just typing in the problem and reading the exact same answers that I would get on my own through their help page. You’d probably be better off on a user community page or asking someone at Best Buy. Their support/Customer Service is AWFUL!!!!!!! And every time I got frustrated, I asked if there’s a way to get someone in the US and was told no. It’s a shame companies like Sony don’t let everyone talk to someone from their own country if they wish and don’t hire or train people to be product experts—they just read the same stuff you have access to. I feel that if BB or Apple can’t help me figure this out, I will soon be returning this and probably getting a Samsung OLED when the prices drop. This seems very overpriced when I can get something else for around half the price and probably not notice much difference. I hit “no” on the would I recommend because of the price, the terrible customer service and because the darkness color issue werent’ resolved by Sony. But in all fairness it is a very good picture and if you don’t mind the dimness and less lively color, you’ll probably be fine with it. But don’t get sucked in to wanting the newest and “best” like I do when I shop—-unless you’re a video superfreak and notice the tiniest differences, you’ll probably be super happy with one for half this price.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Quite simply the most stunning TV I've ever owned

    Posted
    FrankM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've always found myself getting higher end televisions within 12-18 months of the technology coming out. The first HDTV I had was a Samsung 42" 720p. I got on board with DLP, 1080p, 1080p projection, 1080p plasma, 4K and now 4K HDR. Ranking impact on my eyes with how technology improved the viewing experience, I'd say #1 was the 720p, #2 was the 1080p Plasma Pioneer Kuro and #3 is this Sony A8F. I know the A8F is kind of in the middle of the high end Sonys and the "value" proposition is slightly better on similarly priced LGs if you don't need the sound (which I don't because I have a good soundbar). In person I thought moving images and blacks looked a little better on the Sony compared to the LG and I think that's due to the X1e processor in the Sony. The android interface is good, not great. Certainly not a cause for contention as I use several media devices for my apps. I have a Fire Stick, XboxOne, PS4 and Tivo, so I have access to all of the apps I need. I do very much appreciate the Sony/Android having native FandangoNow and Google Play Store/Google Movies apps as those aren't available on my other devices. HDR+/dolby vision/4K content are all incredible. I briefly had a Samsung QN QLED and, while the picture was nice in my brightly lit living room, it lacked support for a few video formats. I rarely notice "soap opera effect" and the processor does a wonderful job at blending less than stellar CGI with the live action stuff (I've often times seen weird grey halos around CGI or people looking like cardboard standouts on other 1080p or 4K TVs, but not on the Sony. I have had strange issues with apps on the android suite such as youtube and Netflix (for instance, at the time of this review, I can't even sign into netflix on the android app - it just constantly tries to connect, while every single other app signs in and I can sign into netflix on other devices like the fire stick or xbox or tivo. I can not review the sound quality as I have it hooked to a soundbar, but I did have the sound going for a few minutes during the initial set up and I thought it had pretty impressive sound performance / the best sound I've ever heard out of a TV, so if real estate/space is an issue, I don't think you can do better than this Sony for sound quality. There are enough HDMI ports to facilitate all of my devices and it has an HDMI ARC port. I haven't noticed that certain HDMI ports don't output the best version of the 4K content like my Vizio. It doesn't have the new HDMI 2.1, which was a serious heartbreaker for me since the new 2019 flagships will have 2.1 (I don't think it will be too terrible an issue as I don't see support for 2.1 even being available for 3-5 years in any meaningful way). I can't speak to the refresh rate on gaming, but I played Apex Legends on this and it looked great and displayed well. I would give this TV a 4.5 as I think the cost pushes it into a territory where small nitpicks become legit issues, but I would highly recommend this TV to anyone in the market for a high(er) end television.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Superior OLED Performance. One con...

    Posted
    DemandsQuality
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picture: My last TV was an LG OLED C7, this Sony OLED A8F for picture quality is superior, no question. Highlights are brighter, black levels and shadow details are maintained. Same HDR support as LG. Better motion processing FOR SURE for sports and movies. As far as picture quality goes this is definitely the best OLED on the market today, best quality for your money. Android TV: That said it's downfall is it's user experience, the operating system is far too slow/laggy for a 4 thousand $ tv which was a geniune surprise to me since it's Android TV. That I'd say is the only con going with any Sony TV. But if you plan on hooking up an Apple TV, Fire stick, Roku, or only watch cable you'll be totally be fine. Sound: In a room the acoustic surface works great and is definitely immersive for any type of content, if you're putting it in a living room you'd eventually probably want better speakers/soundbar if your heavy movie/netflix watcher. Also for livingroom just get a regular LED not OLED more on that below. Which OLED is better??? It'll come down to preference. What do you value most, Sony's superior picture quality with a just okay OS, or LG's still great picture and more fluid operating system. I personally demand the best in picture and I have no regrets buying this Sony since its picture is noticably better than my previous LG OLED. But if fast smart features are important to you get the LG C8. ***Disclaimer: I have this tv in a dark room, for the same price buy a Samsung Q9FN if you'll be putting this in a living room or any room with widows/more ambient light. You'll be happier with an LED TV that gets more than twice as bright for those situations, and yet still has inky blacks similar to (just not as precise) when viewed in complete darkness an OLED. Overall the Samsung Q9 is more versatile for a livingroom, more immersive colors, with zero risk of burn in as well. Definitely buy an OLED for mostly evening viewing/a bedroom every time, it's an amazing experience. Summary: ⭐⭐⭐⭐⭐ picture quality. ⭐⭐⭐ Operating system. Why can't I give 4 1/2 stars Best Buy!!! The picture is that good!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    4.5 stars - stunning picture, so-so UI experience

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Every time I watch something on this TV, there are often times when I am just amazed at the picture quality - so much that I can't help but say "wow" out loud. I previously owned a 52" 1080p plasma. It had a beautiful picture that no LED/LCD TV could beat in my opinion. So it was quite a long time before I replaced it. Finally when the OLEDs became more affordable, I decided to go for it. I'm glad I did. Not only is the 4k content stunning on this TV, but HD content looks almost the same - in fact the up-scaling processing on this TV is so good, I'm hard-pressed to tell the difference at times (even at 6' away). And with standard def content, it really does a great job of extrapolating out to this huge panel of 8+ million pixels. Motion processing is awesome as well (eliminates stuttering effect often seen on OLED displays). There are moderate settings that smooth things out, without adding too much "soap opera effect". Now I should point out that I am sitting 6.5' away from this 65" TV. In order to get the full effect of 4k UHD, you need to sit closer than you otherwise might with a 1080p. Here is an excellent article that explains it: https://www.rtings.com/tv/reviews/by-size/size-to-distance-relationship. I knocked off half a star in the title because the Android OS on this TV can be sluggish to respond. For instance while watching a program it sometimes takes 5 or more seconds after pressing menu button for the menu to pop up! This performance problem can be mitigated if you are willing to dive deep into the settings, disabling all the features you don't want/need, and if you are really gutsy, putting the TV into developer mode and limiting the foreground processes (there are youtube videos about how to do this). I know that soon Sony will be coming out with an update to Android 8 (Oreo), so I'm hoping some of these problems will be eliminated. The on-board Netflix app is great - awesome user interface and able to stream 4k UHD with Dolby Atmos. The Amazon prime app is much worse - with bugs (like very jerky motion at times), and bad UI design. It's even worse than their Roku offering. I'm super disappointed in Amazon for putting out such crappy software with all they money they must have. But this is no reflection on Sony. In the end, this TV is well worth getting for the picture alone! I think in general you won't be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stunning from every angle. SONY is an Experience.

    Posted
    TigerHawk09
    • My Best Buy® MemberMember

    I have never owned a SONY TV as they were simply out of reach for the everyday consumer when it comes to price. This isn't a knock on SONY, it's just a reality of the market. SONY takes the APPLE approach and is not always worried about being the first, but rather about being the best at what they do. LG is the maker of the OLED panel in all of SONY's OLED line up, so you would figure that LG would have the upper leg in this market (this isn't the case). While LG is a very fine competitor and rivals the cost, SONY has engineered the processing power and Picture modes to make the User Experience the very best when viewing Movies, Sporting Events, and Gaming. Because of this processing power and attention to detail, the outcome is beautifully processed 4K content with HDR and Adolby Vision. I'm not a fan of the Android platform as I am more geared to Apple, but with software updates they continually get better as time moves forward. Many have been concerned about the brightness levels with the A8F and even the A9F. Sony doesn't appear to be bothered by this, and I'm not either. When using their picture adjustments I can see the leveling details for each picture mode. Pushing the over all light and Ambient light to the levels in which LG has seem to wash out a bit and the over all blending of the picture is lost. While some find the over saturation visually appealing, (I do at times as well) it's not a accurate color template for the picture displayed and accuracy is what it's all about. Getting the panel to produce the true to life color is always the battle, and although OLED screens do this better than any other, not all processors are created equal for this task. Sony's X1 Extreme processor and X1 Extreme Ultimate processor are a cut above. The cost of this television is not all due to the name on the box, (but yes, some of it is). One of the main reasons I can see is that they are paying royalties to LG for the production of the panel, so, naturally SONY has to up-sale their sets to off set this cost. SONY isn't always about BANG for your buck, but like all things at the top, they rarely ever are. The A8F is the middle ground that still sits nicely at the top for it's processor and price point. While their may be other options for OLED, you won't regret the purchase of this SONY if you have the means to do so. Like Ferris Buller said. . . (It is so choice, if you have the means, I highly suggest you pick one up). Start enjoying TV and Movies they way they were meant to be watched. (Game of Thrones is coming up April 14th, 2019, do yourself a favor and watch it on this stunning TV).

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great Picture Sometimes... But not all the time..

    Posted
    Kathy
    • My Best Buy® Elite Plus MemberElite Plus Member

    I thought this OLED display was going to be really special. It has some of the best technology available on the market as of 2017-2018, but Sony has a lot of work to do before I invest in another one of their OLED TV's. The same goes for LG since they own the OLED technology and sell it to Sony. I first want to say Im thankful that Best Buy has a great return policy because I just returned the TV and saved $3,500. I loved the picture at first, but I returned it because of vertical banding, ABL issues, and the poor android 7.0 OS which was very slow, and often clunky to navigate. The new 8.0 software update is on the way, but I would rather buy a TV such as the A9F or the brand new A9G that was manufactured with the 8.0 OS. The vertical bands were visible in a lot of content, and not just 5-20% grey screen test. I reported issues to Best Buy, and Sony. As advised, I waited to break in the TV, and even after i put over 150hrs on it I can still see a vertical band from top to bottom on certain content. Personally I could not live with it, and I'm going to wait for a better display to hit the market. Before I buy another OLED display vertical banding has to be fixed, and playing the panel lottery is a complete JOKE. Im not going to waste my time trying find one that is just right.. What is this goldy locks, and the three bears? Shame on all the OLED engineers who allow this to continue, and pretend like its okay. Just good enough is not what they advertise, and is not what Sony is known for. Have some respect for the consumers who respect your brand. Once again THANK YOU to Best Buy for allowing me to return the TV. I no longer have to read forums and reviews trying justify my purchase.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the Best OLEDs, Period!

    Posted
    CPT5403
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have spend 2 weeks with this TV and I can say, without a doubt, I do not regret my decision to purchase this over the Z9D. I was a tad concerned with my living room setup, that the OLED would not be bright enough, but the day I got it set up, I knew I had nothing to worry about. The picture quality, brightness, true blacks, and contrast are all amazing for this TV. I replaced my 65" Sony X930D that I had and though it was a good TV, the A8F was a wonderful upgrade. I have it setup to a dolby atmos 5.2.1 setup but even when I switch to just the TV speakers, they perform much better than any other TV speakers I've heard. The only con I have for the TV is we're still waiting for Sony to release Android TV 8 (Oreo) that is currently on their A9F. I have emailed them a few times asking for a timeframe of this release with Android TV 9 (Pie) already being out, and have been told they have no time as of yet. Its not horrible but the performance of Oreo is so much smoother but I did not want to pay the extra for the A9F. If you're you're on the fence between this or the Z9D, both are great TVs. If you have the money for the OLED you will not be disappointed. If you're on a budget, the Z9D will not disappoint you either.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    ABL kills what would otherwise be a great TV

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really wanted to like this high end Sony OLED but there is one serious fatal flaw. Earlier this year, Sony introduced a firmware update that murdered brightness in certain scenes. The scenes that are affected the most are the ones with a brighter background and a static logo on the screen. Sports and especially hockey suffer the most. They did this to combat burn in, but in the process destroyed picture quality with certain content. It resets back to normal after panning out the scene, but this up and down fluctuation is giving me headaches. I measured 65 nits during hockey after a minute of action. That’s less than half the brightness of when you first turn on the game. So imagine your remote control automatically turns the brightness from 100 to 30 up and down throughout the entire game. That’s exactly the effect you will be getting while watching sports. I bought this tv because of the stellar reputation of Sony’s motion, important for sports. But sports are unwatchable on this set. I returned for an LG C8 and couldn’t be happier. It blows this set away and the ABL (automatic brightness limiter) is barely noticeable on it. I get almost identical picture quality, motion and upscaling and a much much steadier brighter screen. Sony really dropped the ball on this stop gap tv that’s buying them time until they release the a9f which will have a much better processor (X1 ultimate chip). So if you are a Sony fan, I suggest you wait. If you need a tv now, the lg c8 is a way better alternative to this dim set.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Tony, Thank you for your feedback on your experience with your TV. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. This feedback will surely be forwarded to the relevant department as we always looking to make Sony better. You can also send us an email at socialsupport@am.sony.com and include your case number if any so we can take a closer look at this matter. Regards, ~Erin sony_US

  • Rating: 5 out of 5 stars

    WOW! This is the OLED TV I have been waiting for!

    Posted
    Aubieguy
    • My Best Buy® MemberMember

    I have been wanting and waiting for the right new tv for the last 3 years. I knew I wanted to upgrade my old Sony Bravia for a new OLED when the new product reviews came out earlier this year. I almost pulled the trigger last year on the Sony OLED A1E, but the tilted display just didn't look as "clean" to me. I am so glad I waited for the new Sony Bravia OLED AF8 to be released - this tv is everything I have been waiting for. Very clean, upright appearance with a razor-thin border and INCREDIBLE 4k picture. I have been watching the Masters in 4k and it feels like I am back at Augusta behind the ropes. I was worried about the sound not being loud enough, but I am amazed by how much sound is produced by the glass/actuators (I don't have to worry about a new soundbar now). Granted, I had to convince my wife that a $4,000 tv was justified and now that she has seen it, she agrees I made the right decision. If you have been looking for a new OLED tv, check this one out - it will not disappoint!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointment

    Posted
    Disappointed

    I've always owned sony TVs. 10 years ago I tried out a Samsung which I returned and swapped out for yet another sony which I still have to this day. I was in the market for an upgrade given that my current tv is about 8years old and I came across this OLED. After sizing this up against other LED TVs their was no doubt I had to have this. Unfortunately as soon as I turned it on I was extremely disappointed. There's a huge dark line vertically on the right side of the screen along with another faint thin vertical line on the left side of the screen. I had high hopes considering I've always had great products from sony over the years but at nearly $4,000 dollars this tv should be nothing but flawless. I'm giving it 2 stars because the picture is incredible when your watching tv or a movie but certain screens your plagued with this horrendous streak. Needless to say this is going right back at my earliest convenience.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Sonys A8F is my new Patronus

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a lot of time to check this TV out prior to purchase, and now have had the 65" A8F for about 2 weeks now. Absolutely AMAZING! I was a bit put off on the speed of the menus because of the Android OS, but i found some ways online to eliminate the Featured apps and other things that were adding a lot of unwanted loading. Fixed it right up. I do a lot of streaming, Netflix/Hulu for shows, Vudu for my owned movies. Makes an incredible difference to all content, even those that are not 4k. I watch Hockey, which is one of the hardest sports on Motion, Its perfect. Super excited to see what Dolby Vision brings, soon. Went back and purchased the Harry Potter series in 4k HDR, even being a 7-16yr old movies, it DOES make a huge picture quality improvement. Comparing the #1 spec that each major manufacture had, Sonys(Processor-X1 Extreme) LG(Oled Panel) , and Samsung(Q9-Quantum dots). Sony was the only one who had all 3, and did it better. Absolutely worth every penny. I did consider the 900F series, because it was brighter because of the back lighting, but ultimately chose detail over bright provided you do have some control in the settings for that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sony...there is no substitute

    Posted
    Ernst

    My beloved Panasonic VT plasma set lost a PS board that apparently is nowhere to found on Earth. So, my next set was already going to be OLED - the question was LG (who makes most of the panels), Panasonic, or Sony. Well, LGs are good to very good, the Panasonics aren’t for sale in the US, and Sony just crushes it with A8F. OOTB, the Cinema Pro setting is close to perfect. DO check the write-up and settings on rtings.com and Sony’s PDFs on their site - there’s a LOT of control available on this set. I have a TiVo Bolt 4K and an Apple TV 4K connected to the ARC ports with UHD cables. I do pass through on the TiVo...the upscaler in the Sony is stupidly good. For Apple TV 4K, it WILL use Dolby Vision, which is impressive, but I ended up setting both TV and Apple TV for HDR @ 4:2:2 Chroma. Wow. Netflix, Vudu, and Amazon Prime Video all have 4K content in decent quantities now. ITunes did the 4K ‘free’ conversion on purchased movies. The Incredibles in 4K is just amazing. Not using the onboard speakers, but the sound is very good if you do use them. No dead pixels, no banding, no sparkles...just a beautiful pictire that lessens the blow of losing the plasma.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible

    Posted
    RyanL86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got the TV a few weeks ago to replace my 65" Samsung JS9000 that I've had for about 2 years. The A8F blows that TV out of the water. I'm a former Best Buy employee so every single day I would walk by this TV and just wish that one day I would get this. Being an employee you see all the TV's we sell all day. When the A1E came out I wanted it. Just seeing an OLED compared to everything else will sell you on it. So when I left Best Buy I decided to treat myself and I bought the 65 A8F. Yes, it's expensive. No, I didn't need to put that much money on my credit card but let me tell you, I've never been happier with a purchase. The picture is so much better than I hoped when I got it home. I played some HDR demos for what seemed like hours. I couldn't stop looking at it. The PS4 Pro and my PC shine on this TV. It's really incredible. If you haven't seen this TV in person you really have to. If you're looking at TVs this is 100% the way to go. I'll never go back to Samsung again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    4.5 So Far

    Posted
    DUDEDUDE
    • My Best Buy® Elite Plus MemberElite Plus Member

    I recently bought this TV to replace my LG C8 OLED 55 inch. I loved the LG but wanted a bigger TV to watch sports on and movies. In the store I felt the Sony was slightly better side by side. In fairness they were playing different videos. The LG was great but I found myself adjusting screen settings due to distorted blacks in some scenes and regardless of the setting used it was hard to get rid of. The SONY does not have that issue. I was initially questioning my purchase as I did feel it was possibly too dim. However, after upping only the gamma setting I find this TV to be excellent for viewing all content so far. Is there a big difference between the two? I don't think so but I decided to give it a go. I do not like the remote and Android is a complete mess. I run everything through my Apple TV 4K for the interface. If I did not have the interface I would strongly consider returning both TV and soundbar and going w LG OLED or Samsung QLED. I would like to get the A9F later this year for a second TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV

    Posted
    Aikoku

    I got this one very early in April, at 3rd. And it doesn’t make me upset. The panel is clearer than A1E or the others, the picture quality is as great as A1E, although Sony said they use the same panel and tech of A1E, but I think the new A8F has better quality. I didn’t find any problem with the vertical banding because you can’t see any banding. I used to have some issues with A1E when watching action movie, some scenes in dark green color with high noise will show the vertical banding very clear. But I check again with the same scene in A8F, and the result made me happy without any banding appear on the tv. If you have no problem with android tv OS, then this TV beats all. If you still doesn’t like this OS, then you should compare with LG oled tv. Sony’s android tv is the weakest point of their tv. No one can’t beat Sony’s tv picture quality, but they still using suck OS tv. I think they should create their own software, Recommend 100% for gaming and movie.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Aikoku, We are glad that you enjoy the most lifelike picture TVs have ever been able to create, with brilliant highlights and fine detail. Thank you for sharing this feedback. For more details, you can check the help guide from this link: https://docs.sony.com/release//Help_C785100131.pdf
      Regards, -Jay sony_US

  • Rating: 2 out of 5 stars

    OK TV, should have waited.

    Posted
    LAGUY

    Bought this TV about a month ago. Should have waited until the price began to drop before buying it. Even if it meant waiting a year or thereabouts. I say this because, after reading the various reviews (even on Amazon), I had high expectations for this TV. But what I experienced is this: the various APPS I use with this TV work well, has a good picture, and the black color is a true black color. Sharp picture as well. Sound can be a problem at times, so I'll probably have to buy a sound bar. I had one problem with it, just after the return period ended--funny how that always happens! I couldn't get the TV to connect to WIFI, even though I had been using it everyday. Nothing worked to get it resolved, until I decided to unplug the TV, wait about 20 or so seconds, then plug it back in. It's been a week since I did that, and it seems to be working fine. Hope that's NOT going to be a continual problem, or Sony will have a problem! Well, at least it is an improvement over the crappy Samsung 65" smart (actually. dump) 4K TV I had. At least Sony has good TV's! So, since it was lacking in meeting my expectations, I recommend to NOT buy it now, but when the price drops, substantially, then buy it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Television

    Posted
    Joey
    • My Best Buy® Elite MemberElite Member

    The picture quality is great, 4K is outstanding, even full HD seems upscale and motion is handled well. I did some adjustments to my liking. The contrast between blacks and colours is amazing, eye popping almost. My viewing experience is enhanced coming from a 1080p LED TV, everything seems more like a theatrical experience, the viewing angles are good as well. The TV is rather heavy but I managed to wall mount it and it looks great. I mostly stream content and regardless of what I put, looks much better than my old TV. Bought an Xbox one x to pair and gaming has been taken to a whole new level, in gaming mode input lag seems minimal enough, 4K 60 fps seems lifelike. All my guest are impressed and awed. Best TV I owned in terms of picture, sound is good with decent bass, but I'm going to invest in a Sony sound bar. My main issue is probably Android TV, everything I have is Google or Android related, but Android TV seems behind compared to other OS's. It seems rather sluggish, over cumbersome, and not that intuitive. It is on nougat, however, and perhaps an update to Oreo could fix some issues.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent tv but could be brighter

    Posted
    Karen
    • My Best Buy® MemberMember

    This is a spectacular tv- the clarity is perfect and looks as if peope are standing right in front of you. We don't have 4K yet with Xfinity, but clarity is still excellent and when we get 4K in the next few years from Xfinity, it will be even better. The remote control is not as user friendly as I would like for a 62 year old woman, and it took a little playing around to get user to the buttons and what they all do. Now I've mastered them all. It feels like a very high tech computer. My only complaint is that it is not as bright as my husband and I would have liked. All the settings (Standard, Sports, etc) are too dark for our liking. I could be our preference or maybe our age. We resolved this by keeping it on the VIVID SETTING which is perfect. I heard darkness was a problem with the Sony. If you want a super bright tv, just know that you will need to keep it on Vivid. You won't be disappointed. Oh, and the sound is like a movie theater with a deep and rich base. An awesome televison.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium TV, Exceptional quality

    Posted
    Arcadian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The television world USED to be full of trade off’s. In the past we would have to sacrifice black level for illumination, over saturation trades for vivid color. There would be heat problems, off angle viewing problem, or lag issues. I’m a gamer and an avid movie collector and I care about reference quality and smooth responsiveness with no compromise. THIS OLED is the closest I’ve seen to a perfect TV. The color, clarity, contrast, black level, response rate, design, viewing distance and angle, build quality and more are outstanding. No banding, light blooming and the TV has sufficient brightness for me. I wish the input lag was perfect, but, game mode makes the tv responsive enough for street fighter sessions. The remote could use an overhaul, it’s not up to par with tv quality. The sound and sound output options are good, though I have a surround sound I use. I think android tv isn’t the best nor worst tv OS out there, but there are good enough connectivity options and function to make it workable and an ok fit

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Real picture quality

    Posted
    Dakine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was skeptical about the OLED compared to QLED And I gotta say, OLED shows more real color quality with the x1 processor compared to the QLED screens that express too much hot colors . Another cool feature is the Android os, you can install Plex and Kodi media player on the TV without having to buy a separate streaming device like firestick or Nvidia shield , controlling the TV over WiFi with your phone or tablet is a major perk. Google home integration. A TV guide built in for OTA TV signals is a huge plus. Leaning something new about this appliance everyday Sony has really stepped up their game . Looking forward to the new 8k master class models to roll out.

    I would recommend this to a friend