Customer Ratings & Reviews
- Model:
- K75S30
- SKU:
- 6578582
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the very good picture quality of the 75" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Many also feel it's a great TV for the price, really nice and easy to use, and appreciate its smart features that are very user-friendly. Some customers appreciate that it's a great thin TV.
This summary was generated by AI based on customer reviews.
Poor Delivery Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst customer experiences I have when it relates to the delivery of the TV. Constant changes on the delivery time and then the guy never showed up. It doesn't make sense when they text you one thing and you can see the guy's location on the app. Called in to support and after speaking with two agents was told sorry...we'll just inconvenience you another day.
No, I would not recommend this to a friendGood price .nice tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a nice tv and we had seen this on and had to have it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyT, Congratulations! We're very pleased to hear that you are enjoying your new TV. Thank you for choosing Sony. Erin
Happy with it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by salesperson in the store over Samsung. So far it’s fine. The apps seem easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeC, We're glad that you are happy with your purchase. Thank you for choosing Sony. Erin
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv your Best Buy rep who help me did great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MirandaJ Great service! We're also glad that you love the TV. Thank you for choosing Sony. Erin
I need help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get the black bars on some channels…#464 on Fios..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWM1, thank you for reaching out and we're sorry you're having an issue with your TV. May we contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the TV
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Nice picture. But!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bleeding at the top of screen. Remote stop working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DexterW, We're sorry to hear you're having issues with your TV. This is definitely not the experience we'd like you to have, May we contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 3
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little slow on getting applications loaded at the power up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, We appreciate your feedback. We're sorry if the TV is a little slow on getting applications loaded at the power up. This is definitely not the experience we'd like you to have. Please make sure that your TV software is updated to the latest version, as it will improve the overall performance of the unit. The current or most updated version is 6120300401. Ref: https://www.sony.com/electronics/support/lcd-tvs-android-bravia-3-s30-/k-75s30/software/00340195
We also recommend restarting the TV. Ref: https://helpguide.sony.net/tv/lusltn2/v1/en-003/08-01_03.html
If this does not help, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received it yet. You guys missed the install date
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenM, We're sorry to hear that you haven't received this yet. Please contact Best Buy support to further assist you. Regards, Erin
christmas gift for family that we never got
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never got deliverd. it was supposed to be my family christmas present. they never even called me to let me know it was not going to make it by christmas. they asked for another chance . I gave them a second chance in the middle of jan. they did it again not call or anything. I Paid over 2000 for a christmas gift for family . had to beg to get my money back
No, I would not recommend this to a friendOK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the TV was easy to setup and has nice stand if we decide to use, packaged well...however, not sure yet on the pic, could be our feed but seems not as clear as our old TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LakeGirl,
While we're glad that you find it easy to setup, we regret to hear that it hasn't performed to your standards particularly with the picture quality of this TV. The quality of the source is also a big factor in getting an excellent picture quality. Having said that, picture mode settings provide preset adjustments for the type of picture you are viewing. Picture settings also allow a wide array of changes to color, contrast, clarity, and brightness that can improve the viewed content on your Google TV.
The picture quality may improve if you change it in [Picture] under [Settings]. For more information, please visit the links below:
https://www.sony.com/electronics/support/articles/00263533
https://www.sony.com/electronics/support/articles/00245141
If you are watching from an external output like a cable box, depending on the maker and model of your cable box, you may have a variety of output jacks available to connect it to the television. To take full advantage of the high-quality picture available with a digital or high-definition cable signal, use the highest-quality connection jacks available. HDMI will provide the best quality picture.
If you need further assistance, please email us at [email protected] with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Issue:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Bad. Unreliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have problems since I purchase it. I purchased it on November 16 and have since had multiple issues. There are times when the video won’t play and it only plays sound. Other times it won’t power on completely until I unplug it. I’ve had to reset it about three times since the purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JeanetH, We're truly sorry to hear about your TV. This is definitely not what we wanted you to experience. To avoid any performance issues, please make sure that your TV has the latest firmware update.
https://www.sony.com/electronics/support/lcd-tvs-android-bravia-3-s30-/k-75s30/software/00340195
If you need further assistance with your device, you may reach us at [email protected] with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Worst TV I ever bought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV August 2024 and it worked great until December 2024 now at least once a week I have to do a power cycle on it. The Google Assistant has a mind of its own. I’ll tell it to turn itself down the next thing I know it showed me videos of crazy ladies dancing run away from this TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM,
We regret to hear that you are experiencing issues with your BRAVIA 3 TV and the Google assistant doesn't seem to work or reacts incorrectly. This is definitely not the buying experience that we want our customer to have and I can definitely see how this would be frustrating for you. We want to make sure that you’re taken care of and go through some troubleshooting with you to make sure your TV is great. One of the possible solutions to the issue is by updating the firmware of the TV for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes. Please make sure to try that first as well by going to Help → Select Status & Diagnostics → System Software Update → Software Update.
If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if the Google Assistant is reacting incorrectly or it comes up even when you don’t say "Ok Google" on this link here: https://www.sony.com/electronics/support/articles/00225730
If the behavior continues, performing a factory reset may solve the issue: https://www.sony.com/electronics/support/articles/00159487
Sony commitment to customer satisfaction is our top priority. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Sony TV 75in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 75-inch Sony TV listed as open box in excellent condition, but it arrived broken and missing all accessories. Extremely disappointed with the misleading description. I expected a functioning product, not damaged goods. Quality control and honesty were clearly lacking. Would not recommend this experience to anyone.
No, I would not recommend this to a friendSony Bravia 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only Bravia tv I would not recommend. Cheaply made and the picture quality is not good. 60 hz panel is not enough
No, I would not recommend this to a friendSony 75 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic model the volume seems to not properly work at Times
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UlisesM,
Thank you for sharing your thoughts on the TV! While the BRAVIA model is positioned in the more affordable range, it boasts the advanced 4K HDR Processor X1™, which significantly enhances picture quality with improved color, contrast, and clarity. Additionally, the Bravia 3 comes equipped with the Sony Pictures Core™ app, granting you access to a wide selection of new releases and classic films, including the largest collection of IMAX Enhanced movies, lossless UHD quality through Pure Stream, and exclusive behind-the-scenes Studio Access. To ensure you enjoy all these features and maintain optimal performance, please remember to keep your device updated.
Best regards,
Craig
- Pros mentioned:Picture quality
Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an older Sony Bravia (18yrs) & I think that one had a better picture. Save your $ money & purchase the Samsung.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Talk back wont turn off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the picture but talk back feature will not turn off Very, very annoying
No, I would not recommend this to a friend Not recommendable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bad condition, not recommended. not in the best condition.
No, I would not recommend this to a friend- Pros mentioned:Price
Sony Bravia 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sony tv purchase ever for the price. Best price in town.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with great quality at the right price. Dont miss out on a great deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IstrefB, We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
