Customer Ratings & Reviews
- Model:
- K75S30
- SKU:
- 6578582
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 75" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024), frequently praising its picture quality and ease of use. Many also appreciate the value for the price, considering it a great option for its size and features. The sleek design and user-friendly interface are additional highlights mentioned by satisfied customers. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Worst TV I ever bought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV August 2024 and it worked great until December 2024 now at least once a week I have to do a power cycle on it. The Google Assistant has a mind of its own. I’ll tell it to turn itself down the next thing I know it showed me videos of crazy ladies dancing run away from this TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM,
We regret to hear that you are experiencing issues with your BRAVIA 3 TV and the Google assistant doesn't seem to work or reacts incorrectly. This is definitely not the buying experience that we want our customer to have and I can definitely see how this would be frustrating for you. We want to make sure that you’re taken care of and go through some troubleshooting with you to make sure your TV is great. One of the possible solutions to the issue is by updating the firmware of the TV for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes. Please make sure to try that first as well by going to Help → Select Status & Diagnostics → System Software Update → Software Update.
If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if the Google Assistant is reacting incorrectly or it comes up even when you don’t say "Ok Google" on this link here: https://www.sony.com/electronics/support/articles/00225730
If the behavior continues, performing a factory reset may solve the issue: https://www.sony.com/electronics/support/articles/00159487
Sony commitment to customer satisfaction is our top priority. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Sony 75 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic model the volume seems to not properly work at Times
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UlisesM,
Thank you for sharing your thoughts on the TV! While the BRAVIA model is positioned in the more affordable range, it boasts the advanced 4K HDR Processor X1™, which significantly enhances picture quality with improved color, contrast, and clarity. Additionally, the Bravia 3 comes equipped with the Sony Pictures Core™ app, granting you access to a wide selection of new releases and classic films, including the largest collection of IMAX Enhanced movies, lossless UHD quality through Pure Stream, and exclusive behind-the-scenes Studio Access. To ensure you enjoy all these features and maintain optimal performance, please remember to keep your device updated.
Best regards,
Craig
- Pros mentioned:Picture quality
Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an older Sony Bravia (18yrs) & I think that one had a better picture. Save your $ money & purchase the Samsung.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Talk back wont turn off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the picture but talk back feature will not turn off Very, very annoying
No, I would not recommend this to a friend Not recommendable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bad condition, not recommended. not in the best condition.
No, I would not recommend this to a friend- Pros mentioned:Price
Sony Bravia 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sony tv purchase ever for the price. Best price in town.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with great quality at the right price. Dont miss out on a great deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IstrefB, We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Bravia 75 inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality are excellent. It would have been nice if Sony had included a users manual
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaW, We're delighted to hear that you are enjoying your TV. Thank you for choosing Sony. -Carl
- Pros mentioned:Price
Great value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money, I use it in a large living room and visibility is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PGGG, We're glad that you're enjoying your new TV. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience in store with buying our tv. The TV itself has a great picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH, Awesome! We're delighted to hear that you are satisfied with your shopping experience and also like the picture quality. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Very happy with this purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been great, great picture and smart TV features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodrigoL, We're glad that you like the picture quality and features of your TV. Thank you for choosing Sony. Erin
Tv 75inc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I LOVED ME AND MY FAMILY LOVES the best TV sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadelynC, We're glad that you and your family love the TV. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Would not recommend Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but wouldn’t recommend Best Buy. Have been waiting 3 months to get my refund for a returned TV. Customer service makes no effort to resolve this issue, get transferred to various departments being told I need to speak with someone else. After being on the phone for an hour I’m told there’s nothing they can do. Absolutely terrible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon, We sincerely apologize to hear that you have decided to return the television. Your satisfaction is important to us, and we understand that sometimes products may not meet your expectations or needs. If you still have the unit, may we ask for the case ID so we can review? Please let us know how we can make this experience better for you.
You may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Good tv/Didn't Last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but the wifi drops frequently and the backlight/LEDs went out after 5 years and its been hard to get it repaired in a timely fashion. Might just get another TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew We're sorry to hear that your experiencing issues with your TV. This is definitely not the experience we'd like you to have. Please follow the troubleshooting steps here: https://www.sony.com/electronics/support/articles/00151038?utm_source=glean
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin