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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 75" Class X77L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant color rendering, and user-friendly design. The remote control and overall ease of use are also appreciated, with some finding the price and size to be appealing. However, a few customers have reported issues with the screen freezing or shutting off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 146 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall picture quality of the tv and the size is a plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TopDog, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! It is pretty large and the first thing I noticed are people's eyes! Very nice picture for sure. I have never owned a Sony before but I am veru impressed with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbe,
      Awesome! We're glad you are impressed with your new first ever SONY TV! Your satisfaction with the amazing picture quality is greatly appreciated. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best buy for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I've had Sony's before, never let me down. Price was good love it. Will buy again many years from now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, LarryG! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is the best quality TV I’ve owned so far . I have owned a lot of Samsung TV’s and this is a lot better picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL, Thanks for the 5-star rating! We're glad that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Sony TV’s for 30 years. This one is as good as the ones before. No complaints. Very clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, MBGO! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv for streaming and amazing sound can’t complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroB, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV everyone loved it even my dogs like watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MauriceP, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is the best, all the time ther help is with everything's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your kind words and for taking the time to share your experience with us regarding your KD75X77L, AnaV. We are truly delighted to hear that you found the service to be the best and that the team was able to assist you with everything you needed. At Sony, we are committed to providing excellent support and ensuring our customers receive help whenever they need it. Your feedback means a lot to us and motivates us to continue delivering the highest level of service. If you ever have further questions or need assistance in the future, we’re always here to help.
      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reliable performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had great luck and great pictures with SONY TV's. this one is no exception

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricS, Thanks for the perfect rating! We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid buy for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid picture quality, nice built in apps and selection, above average sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleR, Thanks for the 5-star rating! We're happy that you are impressed with the picture and sound quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent technology for the price. A best value option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Massive LOW priced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was absolutely massive but it was a little slow and the picture quality definitely wasn’t the best, but I do believe it to be the cheapest, massive TV you can get right now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the KD75X77L, Austin. We're glad to hear you appreciate the massive screen size and the value it offers for its price point. Regarding your comments about speed and picture quality, we'd like to highlight that your TV includes a variety of adjustable picture and performance settings. These allow you to customize aspects like brightness, contrast, color depth, and sharpness to better suit your viewing preferences. Many users find that adjusting these settings can significantly enhance picture quality for different types of content.

      If you notice any slowness in operation, keeping your TV's software up to date and minimizing unnecessary background apps can help improve performance. Please feel free to explore the TV’s settings menu, or visit our online support resources, for step-by-step guides on how to personalize your viewing experience. We appreciate your input and hope these options help you get even more enjoyment from your TV.

      Thanks for choosing Sony products!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it so far. The delivery went smooth, both gentlemen were friendly and professional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, Amazing! We're glad that you are satisfied with your purchase and delivery service. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Print away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, it has a very sufficient speed, everything you would want in a home printer. I highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Waterguygeorge, We are glad to hear that. Thanks for the feedback. Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is good for watching shows and sports. Sound isn’t the best but adequate. Used it for playing video games as well and had no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TsuyoshiK, Thank you for the positive review! We're so pleased to hear that you're enjoying the great color quality of your Sony X77L especially while watching shows, sports, and when playing video games. We value your input about the sound quality and strive to continually improve our products to meet the expectations of our customers. You can configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve the overall listening experience on your TV. For more details, please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture, works fast and has good sound, seems to be holding up well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, JaredM! We're glad that you like your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Bad operating system crashing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality picture and sound, 2 stars because of the OS Android sucks, it keeps crashing and rebooting continuously

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelM,

      Thank you for sharing your experience with us. We’re glad to hear you’re enjoying the beautiful picture and sound quality of your Sony X77L TV. However, we sincerely apologize for the inconvenience caused by the operating system issues you've encountered. This is not the experience we want for our customers, and we’re here to help resolve it.

      To address the issue, we recommend following the steps outlined in this support article: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x77l/articles/00200862. Please start with the “Before You Start” section, and if the problem persists, select “TV hangs/freezes” and follow the detailed instructions provided.

      We hope this resolves the issue for you and improves your experience. If you need further assistance, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the X77L.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - Beautiful picture, clear - easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnW,
      Awesome! We're glad you like the outstanding picture quality and easy navigation with your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, love the quality. Also enjoy the apps in has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronM, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving this 75 inch tV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with this TV purchase. Good picture quality. Loving it so far. Good TV for it’s price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol,
      Fabulous! It is our pleasure to hear how happy you are with your newly purchased TV. Your satisfaction with amazing picture quality of the X77L is greatly appreciated. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US