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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 137 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 75" Class X77L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant color rendering, and user-friendly design. The remote control and overall ease of use are also appreciated, with some finding the price and size to be appealing. However, a few customers have reported issues with the screen freezing or shutting off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 137 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv for the living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. Band the size fits perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect rating, MarianaK! We're glad that you are impressed with the picture quality of your TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and the price was affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elicheo23,
      Nice deal! We're glad that you are pleased with the picture quality of your new Sony KD75X77L BRAVIA TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so glad that we purchased this tv it’s the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG, We appreciate the 5-star rating and we're glad to hear that you like the quality of the TV for your living room. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear pictures! No glitching. My husband loves his new TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayleeB, Fantastic! We're so happy to hear you and your husband are loving the picture clarity of the Sony X77L. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! -Sam Sony_US

  • Rated 5 out of 5 stars

    Purchase TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear Best Buy team, I wanted to express my sincere appreciation for the exceptional customer service and the high-quality TV I recently purchased from your store. The assistance provided by your staff made the entire shopping experience enjoyable. Thank you for your commitment to excellence!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, MazharullahG! We're happy to hear that you are impressed with the services from your dealer. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 75in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality! The sound seams to mute if it gets too loud. The staff that came to install were awesome to deal with

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shaymae, Awesome! We're glad that you are happy with your new and professionally installed Sony X77L 4K LED TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv for man cave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and perfect for my wall space. The installation was done on time and the techs were professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenpB,
      Awesome! We're very glad you found the best TV that perfect TV that matches your needs and expectations. Nice to hear how it was professionally installed by the Tech team. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv works awesome little hard to hook up otherwise great product!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanF, We're glad that you like your new Sony TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

  • Rated 1 out of 5 stars

    Stay away!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eArc doesn’t work. I have unplug the soundbar and plug it back in so it will recognize Sonos soundbar everything I turn the TV on. Even still sound will drop out randomly. Huge source issue. If you have two powered on devices plugged into HDMI ports the TV will randomly flash between sources. Repair man came and said Sony has issues and maybe they’ll fix through system update. Best Buy take this TV back!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentR, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the eARC of your Sony unit. We'd like to review your file to better assist you. Please email the below information to [email protected] .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X77L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture sound isn’t very good and have been having issues with it staying connected to the internet even though it is right next to the box.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kareis,

      Thank you for the review and we're glad to hear that you like the picture quality of the TV. We're sorry to hear that. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If the situation does not improve, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x77l/articles/00028577

      For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to buy everything I need for my family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AminaA, You made the right choice. We're glad you and your family love the new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your customer service is Awesome I recommend the item for everything to purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Biggjay, Thanks for recommending this TV. We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall with best buy customer service and price and the Sony tv is the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny51973, Thanks for the perfect rating! We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great started tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome, needed the upgrade to a 4k from a 720p. Huge difference. Ill keep thus one for 20 years too i bet you !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Renaper,
      This is definitely a great choice for a TV upgrade! Glad to hear you like your new X77L TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for the 5-star rating and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Excellent customer service! Excellent delivery!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadouG,

      Awesome! We're glad to hear that you like your new Sony TV! We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best of all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gets the Quality products I never regret buying from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bosegh, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the value. Would recommend this product to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbycustomer, Thanks for sharing your 5-star review and impressive experience with your new X77L TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing performance as well. Our Smart TV delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you so much for purchasing the 75" X77L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV 75-inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good. Salesperson was very helpful and gave a lot of options in my price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, YuriG! We're glad that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked it very much. Connected to other devices smoothly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, AshishM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent All round.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers on everything promised as advertised. An excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, OluwasegunA! We're glad that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

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