Customers commend the 75" Class X77L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant color rendering, and user-friendly design. The remote control and overall ease of use are also appreciated, with some finding the price and size to be appealing. However, a few customers have reported issues with the screen freezing or shutting off.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 150 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Loving this 75 inch tV purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
happy with this TV purchase. Good picture quality. Loving it so far. Good TV for it’s price range.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Carol, Fabulous! It is our pleasure to hear how happy you are with your newly purchased TV. Your satisfaction with amazing picture quality of the X77L is greatly appreciated. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Amazing tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has beautiful picture quality and color, the Home Screen scrolls very smooth, everything loads very quickly, very responsive and price was perfect.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MatthewP, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Bad operating system crashing
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful quality picture and sound, 2 stars because of the OS Android sucks, it keeps crashing and rebooting continuously
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi AngelM,
Thank you for sharing your experience with us. We’re glad to hear you’re enjoying the beautiful picture and sound quality of your Sony X77L TV. However, we sincerely apologize for the inconvenience caused by the operating system issues you've encountered. This is not the experience we want for our customers, and we’re here to help resolve it.
We hope this resolves the issue for you and improves your experience. If you need further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Best Buy Username: Telephone Number: Additional Information regarding your experience with the X77L.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely, Maria
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tv, love the quality. Also enjoy the apps in has.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AaronM, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Bravia
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. Beautiful picture. Definitely needs a sound Ed bar though
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ScottD, Thanks for the 5-star rating! We're glad that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Mr
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good and perfect productions, can recommend to anyone, who wants quality
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Femmyeddy, Thanks for recommending this TV. We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very cool good i love this tv …………………………………:::::::::
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi KanchanaH,
Great! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony TV
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, Google TV very easy to use. Super fast streaming
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MrrR, Thanks for the perfect rating! We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the tv has nice quality and is a perfect thing for my living room.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi tear,
We appreciate the 5-star rating and we're glad to hear that you like the quality of the TV for your living room. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!
-David
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent television!! We would absolutely recommend this tv.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DonaldO, Thanks for recommending this TV. We're glad that you are impressed with it. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall great TV. Would definitely recommend getting on.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bones, Thanks for the perfect rating! We're glad that you are impressed with the quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Perfect tv for the living room
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is outstanding. Band the size fits perfectly
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thanks for the perfect rating, MarianaK! We're glad that you are impressed with the picture quality of your TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is great and the price was affordable.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Elicheo23, Nice deal! We're glad that you are pleased with the picture quality of your new Sony KD75X77L BRAVIA TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Marco
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Sony 75in
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the picture quality! The sound seams to mute if it gets too loud. The staff that came to install were awesome to deal with
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Shaymae, Awesome! We're glad that you are happy with your new and professionally installed Sony X77L 4K LED TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it so glad that we purchased this tv it’s the best
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JamesG, We appreciate the 5-star rating and we're glad to hear that you like the quality of the TV for your living room. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love our TV!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear pictures! No glitching. My husband loves his new TV!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi KayleeB, Fantastic! We're so happy to hear you and your husband are loving the picture clarity of the Sony X77L. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! -Sam
Rated 5 out of 5 stars
Purchase TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dear Best Buy team,
I wanted to express my sincere appreciation for the exceptional customer service and the high-quality TV I recently purchased from your store. The assistance provided by your staff made the entire shopping experience enjoyable. Thank you for your commitment to excellence!
I would recommend this to a friend
Brand response from SonyListens
Posted .
That's awesome, MazharullahG! We're happy to hear that you are impressed with the services from your dealer. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Tv for man cave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good picture and perfect for my wall space. The installation was done on time and the techs were professional
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi StephenpB, Awesome! We're very glad you found the best TV that perfect TV that matches your needs and expectations. Nice to hear how it was professionally installed by the Tech team. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
Rated 1 out of 5 stars
Stay away!!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
eArc doesn’t work. I have unplug the soundbar and plug it back in so it will recognize Sonos soundbar everything I turn the TV on. Even still sound will drop out randomly. Huge source issue. If you have two powered on devices plugged into HDMI ports the TV will randomly flash between sources. Repair man came and said Sony has issues and maybe they’ll fix through system update.
Best Buy take this TV back!
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi VincentR, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the eARC of your Sony unit. We'd like to review your file to better assist you. Please email the below information to [email protected] . Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X77L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
~Earl
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv works awesome little hard to hook up otherwise great product!!!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi SeanF, We're glad that you like your new Sony TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig