Customer Ratings & Reviews
- Model:
- XBR75X950H
- SKU:
- 6401209
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant colors of the 75" Class X950H Series LED 4K UHD Smart Android TV. Many are impressed with its large screen and affordable price. However, some express concerns about the sound quality and reliability of the TV, with a few mentioning issues with blooming and weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Reliability
Wow Picture!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Locks up sometimes and has to be reset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJohnst1,
We do apologize for the inconvenience. We also recommend updating the TV software to isolate the issue. Simply go to help > system software update > software update. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.
Thank you for choosing Sony!
David
- Cons mentioned:Reliability
Not as reliable as I thought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the earlier model XBR-75X950G back in August 2019 and after less then two years the TV developed a single black horizontal line about two thirds down from the screen. I was already end of warranty and SONY offered a replacement for the newer XBR-75X950H for a price of course. I thought the SONY brand meant reliability but it appears not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi XBR75X950G, We are sorry to hear that you're having an issue with the TV screen of your 75X950G TV. This is usually not the case with our premium TVs. While we are glad to hear that you are offered a better TV model as a replacement, we are sorry to hear that the TV did not meet our standards of reliability. We always strive to deliver the best picture quality with our TVs and the X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. Please be assured we take your feedback seriously and continuously strive to improve our products and services. We also hope that you'll have a great experience with the replacement TV this time.
Should you need assistance with your new TV, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Cons mentioned:Reliability
Dead 26 Months after purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems from the start and now dead after 2 years. NEVER BUY SONY!!!
No, I would not recommend this to a friend - Cons mentioned:Reliability
Very disappointed unhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stop working and it’s less than a month old probably less than 50 hours on it… Called the store and they were no help… Very disappointed!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointing,
Thank you for choosing and purchasing our X950H Ultra HD Smart TV.
We regret to hear that the TV stopped working. This is definitely not the experience we want you to have with our premium TVs. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Cons mentioned:Reliability
4years 4months 6 days for $2799.99 never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER AGAIN Ours was great until on 4th year 4th month and 6th day the dreaded blinking red light came on. Then i was told by a technician to just get another TV.
No, I would not recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
SONY BRAVIA 75”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a nice picture. The internal speakers are poor. The TV only lasted 3 1/2 years before MAJOR hardware problems. The control board went out.
No, I would not recommend this to a friend