Customer Ratings & Reviews
- Model:
- XBR75X950H
- SKU:
- 6401209
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant colors of the 75" Class X950H Series LED 4K UHD Smart Android TV. Many are impressed with its large screen and affordable price. However, some express concerns about the sound quality and reliability of the TV, with a few mentioning issues with blooming and weight.
This summary was generated by AI based on customer reviews.
Best Buy won't service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the TV is working I'm very happy with it's performance. However, I'm not able to turn it on. It appears to be stuck after rebooting. It is mounted on the wall and I can't get to the serial number. Best buy's geek squad will not set up an appointment to fix the TV without the serial number. Totally dissatisfied with Best buy support.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good but not worth the money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and TV But screen blew in less than 2 years. For a TV at this price. It should last...
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not nearly as sharp as expected. Can visibly see pixels when watching YouTube TV and it looks like a TV from a decade ago. Would not buy again.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a Best Buy issue.. This TV is not worth the price. very dissappointed in this purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi foneman, We are sorry to hear that the 75X950H TV did not meet your expectations, this is not the experience that we'd like you to have with our premium products and would love to troubleshoot the issue that you are having to make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Picture qualityCons mentioned:Reliability
SONY BRAVIA 75”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a nice picture. The internal speakers are poor. The TV only lasted 3 1/2 years before MAJOR hardware problems. The control board went out.
No, I would not recommend this to a friend Poo quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality for $2700. I need a motherboard already under 5 years old. Never again, Sony has lost its way!
No, I would not recommend this to a friend- Pros mentioned:Color
Has terrible motion issues, and buggy Android firm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it's supposed to have a very high brightness in nits. However, motion is terrible when it's bright. When it pans there is very annoying flicker like on edges of building/trees. You can fix it by changing settings in motion, but then it loses the majority of brightness. Android also has some bugs. If you turn some settings on/off, the yellow LED light comes on all the time. Even when you set it to be off in settings it still stays on, it supposedly is for the mic audio being used. Last, but not least. After updating android and firmware in an attempt to fix the LED light issue, it now has permanent ads on the home screen. Advertisements on a $2k+ TV, nuts.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Xanthrick,
Thank you for the feedback on your experience with your X950H LED 4K HDR Smart Android TV. We would like to apologize for the inconvenience this have caused you. We value your input and appreciate the feedback. We appreciate the steps you've gone through to isolate the issue. There are few things that you can check moreover with regards to flickering on the screen. Please access this link for some helpful information: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00114142
Google recently released two new features called Highlights on your home screen and Subscriptions in a snap. These features were included in the latest Android TV Launcher app (Home app) update. Unfortunately, you cannot completely hide or block the ads. However, you can select the 'why this ad' option.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00225587
For the illumination LED that lights up even when you disabled it, please check this link: https://helpguide.sony.net/tv/husltn1/v1/en-003/08-13_03.html
If the issue still unresolved, you can perform a factory data reset. Press the HOME button, then select [Settings] — [Device Preferences] — [Reset] — [Factory data reset].
Should you need further assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for letting us help assist you.
Sincerely,
Jess