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Customer reviews

Rating 4.8 out of 5 stars with 239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 239 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purcahse Great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LensselyL!
      Thanks so much for sharing your feedback with us.
      We feel privileged to know that your K-85XR90 is delivering such great picture quality. It is truly wonderful to hear that you are so happy with your new purchase!

      We're glad you chose Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best Mini-led

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best tv money can buy. If you are worried about oled as the hype is all around that, I encourage you check out the Bravia 9. Comapring it to the A95L it is very close and often I found the B9 to stand out as the winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy tv for theatre experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is top notch, best in market. Its sound quality is also amazing.when the tv got got delivered to me it had hand prints on the tv screen because of which light was reflecting. Best buy team exchanged it for a new one. Amazing customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv , I’m so glad I went with the 85 inch I wouldn’t have it any other way, best picture best sound and I’m only using the tv’s speakers. Thank you Best Buy for forgetting me in the right direction and choose in the right TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 85” mini LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal picture quality , Sharpness , live color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DhirenG We're thrilled to hear that you're enjoying the picture quality of your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture awesome product. I would recommend anyone who wants to be satisfied this tv is it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuandD,

      We are thrilled to hear you're enjoying the BRAVIA 9 and its 'great picture'—that's precisely what we aim for with our premium television lineup.

      Your recommendation means a lot to us, and we couldn't agree more that the BRAVIA 9 is designed to deliver truly satisfying viewing experiences.

      Thank you so much for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 4 out of 5 stars

    TV good BestBuy not so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV. The reason we're not giving it a 5 star is mostly due to the price and BestBuy itself. Think there are other TV's out there that may be comparable at a better price point. BestBuy rewards have been awful to deal with. I've been given so much misinformation! I actually want to have them pick up the TV but of course it's more of a hassle for us than them. So, in closing we will not recommend BestBuy to family or friends in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing TV Most of the Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing TV most of the time. The sound from the TV is very good out of the box. the 4k images are life like. You may experience issues with extremely dark TV shows requiring special adjustments. The anti reflective coating is good but if you have issues with your existing TV they will still be there with this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RitaF, Great! We're pleased to hear that you like the picture and sound quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    BeautifulTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, gets you as close to 4k as possible which other tvs can not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with our 85inch Sony Bravia 9 TV. The picture quality is great it’s crystal clear. The color quality is great as well. This TV is worth every penny we spent. The sound quality is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality, the best picture and the best dark pitcure made with no halos you can find!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bravia 9 85 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality, super bright screen, unfortunately it really really lacks in the motion department, lots of ghosting in anything moving faster then a snails pace. It's really bad in high contrast areas. Not nearly as bad in game mode if that mode is available witch it's not always. Great picture that's full or motion issues. This TV would be the best ever if not for the ghosting.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrDave,

      Thank you for the review and we're glad to hear that you like the picture quality of the TV. We're sorry to hear with the ghosting of the picture. Please check this link below on how to isolate the issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-85xr90/articles/00200749?cpint=spt-tv_triage_00200862_line

      For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Bravia 9 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a professional by any means but I can say this Bravia 9 TV has the best color by far of any TV I’ve owned. I’ve had it a couple weeks. Still getting used to all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The review from Marcanos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it picture perfect 100%♥️♥️♥️♥️Thank you for fantastic customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The picture and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesseW,

      We are thrilled to hear you are loving your BRAVIA 9 TV and are so impressed with both the picture and the sound quality. We truly appreciate your support and are delighted you're enjoying your Sony BRAVIA 9.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Sony for a month and am still amazed by the picture and sound! Easyly the best on the market and the team at best buy is wonderful to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia 9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia 9 is very bright TV. Works well in a room with a lot of windows. Upscaling engine on the bravia 9 is great. Makes low resolution movies and tv shows look great. Black levels are really close to OLED levels. Very pleased with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyguy, it's a true pleasure to hear how much you're enjoying your new BRAVIA 9!
      We're so glad the incredible brightness and amazing upscaling are making such a difference for you, especially with older content and in a bright room.
      It really means a lot to us that you're so happy with your purchase.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony TVs are the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. I have always preferred Sony televisions and have had excellent length of service from every Sony television I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth between the 7 and 9, and ultimately chose the 9 due to its better contrast and picture than the 7. It is well worth the extra expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 85" Bravia 9 Mini LED QLED 4K UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous picture, outstanding audio, magnificent overall. Very pleased and looking for exceptional longevity. Bring the theater home when you can't go to the theater!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVfan,

      Very nice! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

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