Customer Ratings & Reviews
- Model:
- K85XR90
- SKU:
- 10562628
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
- Pros mentioned:Picture quality
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we've ever had! My wife can actually see the darker scenes clearly.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EricS!
We are absolutely thrilled to hear that the K-85XR90 is the best TV you’ve ever owned! It’s especially rewarding to know that the Bravia 9’s Mini LED technology and XR Backlight Master Drive are making such a difference for your wife. We designed this set to deliver incredible contrast and detail in those tricky dark scenes, so we're glad it's providing that "clear" cinematic experience for her.
Thank you for choosing Sony for your home!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Picture quality
Bright! Colorful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down one of the best televisions you can buy today. I wont bore you with the details and will focus on the critical considerations you may be interested in: 1) it still is not OLED perfect contrast but it gets darn close 2) the speakers built into the device is top-notch and may be used as a center speaker if you choose to upgrade your sound system 3) the remote has a built-in speaker that can be used when asking Google Assistant “find my remote”
I would recommend this to a friend Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, husband is very satisfied. The kids love how big it is
I would recommend this to a friendCalibration, lip sync difficulties, Picture judder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 85-inch just over a week ago, and I am extremely frustrated. The TV needs a lot of calibration for SDR images via HDMI input. And that doesn't improve quality. There is also a lot of juddering. Making even the smallest adjust to picture quality leads to prolonged lip sync issues that even affect TV streaming services. Switching the TV off does not solve the problem. Toggling between AV sync settings doesn't solve the problem. The only positive is that this TV is extremely bright.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Peter We appreciate you taking the time to write us your feedback with regards to your experience using the BRAVIA 9. While we're glad that you like that the TV is bright, we regret that the picture quality did not meet your expectations. We'd love to help you troubleshoot your problem and turn your experience around. May we also contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 9:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
purchases Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good everything went smooth and very fast very good deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GennadiiM!
Thanks so much for sharing your experience with us! It is great to hear that everything from the deal to the setup went so smoothly and quickly for you! We are so happy that the K-85XR90 is hitting the mark for you right out of the gate.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Picture quality
NO COMPETITION!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is THE best choice for a high end 85" tv. There is ZERO competition at this size, price and picture quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewC, We're pleased to hear that you're enjoying your new TV. we appreciate your feedback and thank you for choosing Sony. Erin
Engineer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, better price than the competitors.
I would recommend this to a friend
