Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 737 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome TV! extremely easy to operate, and get from app to app.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv. Great quality and picture. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall. Great quality, great picture. Might buy another one just like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Sound

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. It comes on quickly and the picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Very good tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I use it every single day. It’s my second Sony. Lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Tv on sale and it’s amazing! The picture is amazing, and it’s loud. Perfect 82in tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Sony 85 class.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great television! We realy enjoy this baby. It's a significant upgrade from our 7 yr old XBR 750. A little heads up to all future buyers. You have to have a stand that is comfortably more than the 60" distance between the the two legs it stands upon. Also your stand will need to be at least 20" deep because the leg supports are 18" front to back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi racerrex,

      Amazing! We are really thrilled that you are enjoying the superb performance of our 85" X85J. We truly appreciate your input with the supplied TV stand. You are correct, to avoid any problems, it is recommended to use a TV stand/console that can accommodate the total width (60.38 inches (1,532 mm)) and deep (18 inches (456 mm)) of the supplied TV stand.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for the 5-star review and for choosing Sony again!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional picture quality, Love this Sony TV.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture quality, love this Sony TV, looks great in my movie room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is HUGE. Got this instead of a projector and I am not disappointed. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I ever purchased.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never exrienced 4k before and I ressearched many TVs for abour 6 months. For the price of this TV and size (got the 85 inch) you cannot go wrong. I am very happy with this TV. Best Yv I have ever owned. I'm also a gamer, and the frame rate and resolution with the new PS5 and Xbox S is OUTSTANDING. This TV wil blow you away in terms of features, sound and picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiantRobot, Wow! We're glad that you are enjoying the features, picture, and sound quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is perfect for football and movies!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 85

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great picture is great for movies and sports

    I would recommend this to a friend
  • Pros mentioned:
    Color, Tv size

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv almost is too good to be true for the price. It is insane the quality of this TV coming from what we paid a few short years ago for much smaller sizes. Color seems pretty balanced out of the box....might calibrate it one day. Still need a sound bar in my opinion, but the TV quality is pretty great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Construction, That's amazing! We are really happy to hear you are enjoying the rich, accurate colors and outstanding picture quality of the X85J LED 4K Ultra HD Smart Google TV. Glad to know you like the excellent quality of this TV. If you're planning on getting a specific audio system and you want to hear clearer dialog, you might want to consider getting a soundbar such as our HT-S40R, HT-G700, or HT-Z9F to complement the TV audio.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony, there is no other.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Easy to setup and use. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Robert,

      Thank you so much for the perfect star review!

      We are so happy to hear you are satisfied with the outstanding picture quality and ease of use & setup of our 85" X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for commending Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great 4K smart TV by Sony

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Great for watching sports, movies, 4K programming. It has a large viewing area which is great, this is the first Sony I have purchased but will be a customer for life. I have other products from Sony and they are all top quality, when I have had an issue their tech support group is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits right in. Excellent pic quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV 85 inches is the only way to go quality is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very Good Picture.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Tv. Excellent Picture. Easy to set up. Becareful if you have AT&tv app. The Sony do not support AT&T tv app. This was the only disappointment I have. I did not know this when I purchase the tv. Not tech savvy Any suggestion would be helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you so much for the perfect star review! We are really delighted to hear you are happy and satisfied with the incredible picture quality and ease of setup of our X85J.

      We are if the AT&T TV app is not currently available to our X85J. There is good news, however! As an alternative, if your phone or tablet supports Chromecast, you can simply use this feature from the AT&T TV app to cast the content to this TV. For more details on how you can use the built-in Chromecast of our X900H, please check out the link below:
      https://www.sony.com/electronics/support/articles/00135368

      Should you need more assistance, please email us at socialsupport@am.sony.com with the following details so we can better assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive Girth and Picture!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been an excellent TV. The picture is very clear and it works really well while gaming. I've been impressed and the difference between my old 65" and an 85" is pretty profound. The app interface has worked well and it was pretty easy to set up to work with DirecTV. You'll pay for it but Sony makes a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WeagleEagle, thanks for the feedback! It is really nice to hear you have an enjoyable viewing experience with your new 85" X85J. We are also pleased you are satisfied with its user-friendly interface, ease of setup, and incredible picture quality- especially when playing your games.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Best TV as at the time was at a really good price.

    I would recommend this to a friend