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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Rated 5 out of 5 stars

    Glad I purchased this Monster!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months researching 98-100 inch Tv's to replace my 65" LG oled. I waited a few months before writing this review so I could get a feel for this set. I'm impressed with the 98 Bravia 5. It turned my Fan Cave to a home theater. This TV is huge coming from a 65.. I thought the black level was going to be terrible compared to the Oled but the black levels are excellent. The tv only have one flaw, Sony should improve the anti reflection quality of the screen. In a way this set is so big than the reflections get lost most times especially in bright scenes. I installed some theater lighting that's dimmable they help a great deal. When viewing movies tv shows and sporting events in the dark it's crazy good. All in all I love this TV. I only have one suggestion the wall you hang this TV on paint it black and or a very dark color. When you guys see my photos that black wall makes my gear and LCR speakers almost disappear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DonaldH44121!

      It is awesome to hear that your 98" BRAVIA 5 turned your "Fan Cave" into a true home theater! Going from a 65" to a 98" is a massive upgrade, and we’re thrilled that the black levels are meeting your OLED-trained standards.

      We also appreciate your feedback regarding the screen reflections and your pro-tip about the dark accent wall—that’s a great piece of advice for the community! We'll be sure to pass your suggestions along to our design team.

      Enjoy the big-screen experience, and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Incredible tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge, but well worth every penny. Sony picture quality is unmatched and can also do Split View while playing the game as well still a lot to learn and settings, but this tv is absolutely just incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Kingdcam!

      We are thrilled to hear you’re enjoying the unmatched picture quality on your massive K-98XR50. It is truly an incredible screen for gaming, and you're spot on—the Multiview feature is a game-changer for multitasking while you play!

      Enjoy exploring all those settings and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    It’s Nice, It’s Big But…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have my reservations, I’ve had it for about 3 weeks now and… I’m not really sure how I feel about it honestly. It’s huge and it feels the space supremely but the picture quality is still pretty up in the air and hit or miss. I mainly stream YouTube TV and that may be my problem but sometimes I get a wonderful picture and sometimes it’s just a little dull and fuzzy. Brightness leaves a lot to be desired as well but if you put on a high definition full 4K formatted movie a show like on Netflix or Prime Video and then you get a very high level output from this thing. It’s much better from distances I would say considering I watch it mainly from my kitchen opposed to sitting on my couch in front of it. Basically… I’m still kinda torn on it but obviously it isn’t that bad because I haven’t returned it yet. PS5 looks awesome too so if you want BIG and to fill in a lot of space, this is an option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganW,

      We appreciate your honesty, and it’s great to hear that the 98" screen and PS5 performance are making a big impact in your home! Since such a massive display can easily expose the lower resolution of apps like YouTube TV, we recommend turning off Power Saving and the Light Sensor in your settings to immediately boost the brightness and eliminate that "dull" look. For the "fuzzy" picture, try setting your Picture Mode to Standard or Vivid when streaming cable content, as this adds extra sharpening and "pop" to help lower-quality signals look crisp on such a large canvas. We hope these quick tweaks help you finally fall in love with your new BRAVIA!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    98” Sony Bravia 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Just hope there are no issues further down the line. Get a little glare during the day but where it really shines is at night in a dark room feeding it a high resolution source. Added a Sonos Arc Ultra which was a big plus. Best Buy install was painless. I wouldn’t want to try it on my own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LivermoreLarry, thank you for your fantastic 5-star review! We're happy to hear that the Sony - BRAVIA 5 is shinning in your dark room where its deep contrast and vivid colors really stand out. The addition of a Soundbar is a fantastic complement for immersive sound, and we're glad the installation process went smoothly. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible 98” Home Theater Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by this TV. The 98” BRAVIA 5 Mini LED is a true home-theater experience—the picture is incredibly bright, sharp, and vibrant, with excellent contrast and deep blacks thanks to the Mini LED backlighting. 4K content looks stunning, and motion handling is smooth for sports and movies. Google TV is fast and easy to use, and the build quality feels premium. If you want a massive screen with top-tier picture quality, this TV is worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NainaN,

      We could not be more pleased to hear how much you are enjoying your 98” BRAVIA 5!

      Bringing a screen of that scale into your home is a true commitment to the cinema experience, and we are delighted that the Mini LED technology is delivering the brightness and deep contrast you expected. Our engineers worked hard to ensure that even at 98 inches, the 4K clarity and motion handling remain fluid and immersive for everything from high-stakes sports to cinematic masterpieces. It is wonderful to know that the premium build and the intuitive Google TV interface are adding to your enjoyment.

      Thank you for choosing Sony to be the centerpiece of your home theater.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    sophisticated color, low brightness.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed my hisense U8 100 for sony bravia 5 98. The 2 inches does not make a difference. High sense is very bright and the color is very bright. Sony is not as bright as the high sense but the color is more natural and more sophisticated. The color is more natural like you see in the movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohamedRehman,

      Thank you for your review of the K98XR50 television. It's great to hear your perspective after switching from another brand. We appreciate you highlighting the more natural and sophisticated color representation. We believe that a more cinema-like and accurate color profile is a key feature of our BRAVIA televisions, aiming to deliver an experience that is true to the creator's intent. While it may not be as bright as some competitors, we're glad to hear that you find the color quality to be a significant improvement, providing a more authentic viewing experience.

      Thanks for choosing Sony, have a cinematic day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Loving Sony Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the size and picture quality. I didn’t want to wall mount so finding a stand was difficult, but Salamander Synergy 245 works perfect. Sony’s excellent processors also make all menus smooth and fast, which is why I went with Sony versus other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasK,

      That's fantastic to hear! We're so glad you're loving your new Sony - BRAVIA 5. The stunning picture quality and vibrant colors are a direct result of the powerful XR Processor, and we're thrilled that you've noticed the difference in the menu speed and overall performance. It's great to hear that you found a stand that works for your space. We designed our TVs to offer flexibility in setup, whether it's on a stand or wall-mounted, to ensure they can be the perfect centerpiece for any living space.

      Thank you for choosing Sony and for taking the time to share your experience. We hope you continue to enjoy the smooth, fast performance and incredible picture for years to come!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 98” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this tv! I am lucky enough to own this 98” Bravia 5 and an 85” Sony Bravia 9 for comparison in a different room. The picture quality is almost as good as the Bravia 9 (latest model) even at this gigantic size. It is phenomenal. If you have the space for it, it’s a great tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HuePlayLights,

      That is truly outstanding feedback! We are thrilled that you love your 98" BRAVIA 5 and are finding the picture quality so phenomenal, especially when comparing it to our flagship BRAVIA 9. We are delighted that we could deliver such a brilliant cinematic experience, even at that impressive size.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color and clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Awesome color and clarity. Just watch the nailbiter game on Thursday night football and was awestruck just loving every minute. Also blutetooth connection to my older sound bar and wow. Booming audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamM,

      We are elated to hear that you are loving your new BRAVIA 5! It is wonderful to know that the color and clarity made your Thursday night football experience so immersive. We are also glad to hear that the Bluetooth connectivity worked seamlessly with your existing soundbar to deliver that "booming" audio you enjoy.

      Thank you for elevating your entertainment with Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 98" Bravia 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this 98" Sony Bravia 5 TV along with a Sony theater sound system installed in our home. The colors appeared to be much brighter than the other TV's we saw at the store. So far, the sound and colors are great. We are very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, Snow!

      We are absolutely thrilled to hear that your new 98" BRAVIA 5, paired with your Sony theater sound system, is delivering such an outstanding experience in your home!

      It's wonderful to know that the colors are great and living up to your expectations for brightness, and that you are enjoying the fantastic sound. We design these flagship TVs to create a truly immersive, cinematic centerpiece, and we are so happy you are very satisfied with your purchase.

      Thank again for choosing Sony for your home entertainment needs!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is absolutely superb—crisp, vibrant, and incredibly immersive. This is hands down the best 98-inch TV I’ve seen, with a level of quality that clearly stands above other brands. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      Thank you so much for this incredible feedback! It's fantastic to hear that you're so impressed with the BRAVIA 5. The XR Processor and Mini LED technology work together to create that "crisp, vibrant, and incredibly immersive" picture you're describing, and we're thrilled to know it's living up to the hype.

      Thanks for the high recommendation and choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it!! It’s beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!!! Saved up for so long to get it! Amazing picture quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Heatherll,

      Thank you for choosing Sony!

      We’re elated to hear that you love your K98XR50 TV and that the picture quality has made such a positive impact. Your patience and dedication in saving for this TV truly show in your enjoyment of it, and we’re grateful to be part of your entertainment experience.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Sony TV yet

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the panel is a mini led, it looks like an OLED one. The pixels get so dark they look like they’re off, and the glare from white on black is almost unnoticeable. If you were to put this TV side by side to a 24’ Bravia 9, you wouldn’t be able to tell this is a Bravia 5. I have the brightness set to 60 and yet it still lights up the whole room no problem. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Souce,

      Thank you for choosing Sony!

      We're thrilled that you're loving your new K98XR50 TV and how its mini-LED panel delivers an OLED-like experience with incredible blacks and minimal glare. We're particularly pleased that you find it comparable to a Bravia 9—that's a fantastic compliment! Thank you for the outstanding 10/10 recommendation!

      Best regards,
      -Fred Sony_US

  • Rated 1 out of 5 stars

    Bad Best Buy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV great. Store experience poor. 2 issues, one of which was finally resolved, one never resolved. Price and free installation. Best Buy team couldn’t figure out how to honor price online, said they would call back, never did. Had to come back in twice to finally meet with GM who honored pricing but wouldn’t honor installation clearly represented on the ad. All I was expecting was online ad to be honored. See photo below-“free installation”….team did not honor because it was “open box”. Ad clearly shows free installation next to open box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    98" Sony Bravia 5 Mini LED - Simply Magnificent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! An amazing picture and in-home experience for movies, sporting events, music videos! We mounted it on our stone fireplace above the mantel. While 98" seems super big in the store, when it got installed by Best-Buy on the recommended brackets, it looks just right! (We did have reinforced wood installed where the TV was to be mounted and no stone in this area since the fireplace was recently built.) We have been using it without any additional speaker system and it sounds good! The image on the bigger screen is crystal clear without any blurriness. Highly recommend this product for that in-home theater experience without the huge ticket price of some of the 98" + TV's on the market!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffF,

      We are beyond pleased to hear that your new 98" BRAVIA 5 has transformed your home into a true theater environment. It sounds like the installation above your fireplace was perfectly planned, and we are delighted that the crystal-clear picture quality and internal sound system are making your movies and sporting events so immersive.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Giant 98” Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of its kind. The resolution is extraordinary. It connected to my Denon receiver with no issues. Sound management, screen management is straight forward. Day or night, the image is clear and smooth. So far no glitches. I use Playstation 4 to play movies, games. Sound and connection are flawless. Price is high. I was considering a throw-back projector which would have given me another 20 inches of screen. I went with Sony because setting it up and installation was a lot easier than a throw-back projector. It was also cheaper and because the TV is a Sony, it will likely last longer than any projector in the market (I still have a 40 inch Sony that I have used as a monitor that I bought 20 years ago). I also want to mention that I could have not done it without the GEEK SQUAD team who installed, offered advice and recommendations that were really valuble. To install this type of TV, you will need a solid frame to hang it from your wall and two people. Paying the GEEK SQUAD services it was well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Axelander,

      Thanks for taking the time to share your detailed review of the BRAVIA 5. We're thrilled to hear how much you're enjoying the extraordinary resolution and smooth performance. It's great to hear the TV connected to your receiver and PlayStation 4 with no issues, and we also appreciate you sharing your thought process on choosing a BRAVIA TV over a projector.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV the only complaint i can think of is I wish the remote lights light up in the dark, and maybe they do I just havent played around with it long enough to figure it out. But this is a fantastic TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesT,

      Thank you for the wonderful 5-star review! We are thrilled to hear you think the BRAVIA 5 is a "fantastic TV" and that you are enjoying the viewing experience.

      We completely understand the desire for a backlit remote, especially during movie nights! While the remote included with this model does not light up, we do offer premium remote options with that feature.

      You can purchase an officially compatible backlit remote control directly here:

      https://sony.encompass.com/item/14910977/Sony/1-019-554-11/

      We hope this addition helps make your viewing experience even better!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great tv love Bravia Sony as always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv very happy with the product and the color the sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JamesA!

      We are absolutely thrilled to hear that you are very happy with your new 98" BRAVIA 5 and that the beautiful picture and color are standing out for you. It’s also great to know that the pairing with your soundbar is delivering the complete home theater experience we strive for. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First class TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Picture, Sound, Performance. Would recommend to all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldD,

      We couldn't be happier to hear that the BRAVIA 5 is delivering such a complete experience for you across picture, sound, and overall performance. At the heart of this TV is our XR Processor™, which uses AI technology to intelligently enhance color, contrast, and clarity in real-time. This processing power is what allows the XR Backlight Master Drive™ to precisely control thousands of Mini LEDs for that captivating brightness you're seeing. It is also fantastic to know that the sound is resonating with you; the Acoustic Multi-Audio™ system with integrated tweeters ensures that audio is positioned perfectly to match the action on screen.

      Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, has good color and good picture clarity. Only downside is very heavy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HumaM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the vibrant color and clear picture quality of your K98XR50 TV. We apologize for the heaviness causing some inconvenience and want you to know that we will share your feedback with our team to explore ways to improve this aspect. Your insights help us continue to enhance our products.

      Best regards,
      -Fred Sony_US

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