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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 738 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner camera, super easy to use and get comfortable with. The video quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imiranda00,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera giving it a 10/10 rating. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Best compact mirrorless APC sensor camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time A6000 user and decided to step up to the A6400. It did not disappoint. The form factor is identical, but better build quality (magnesium instead of plastic). 4K footage is surprisingly clean. And image quality is signature Sony. The Sony lens game has certainly improved over the past 4 years. This is a great camera for vlogging, Youtube videos, and photography. You could easily use this as second camera for b-roll. I wish it had 4:2:2 10 bit video capture, but that might be asking too much. The 18-135mm lens with this kit is surprisingly good, even with the variable aperture. The image is mostly sharp unless you are all the way wide. I have also used this with the Elgato Camlink 4K. This might be overkill for that purpose, but you will never look better on a Zoom call. The only con is the stupid Sony menu system. This fixed this on the A6500, but that is a far more expensive camera and a bit bigger. The good thing is you can still use your A6000 batteries with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ingsoc, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the upgrade from the a6000! -Nick Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I’ll had it for a year. Ranges from basic use to professional. I really enjoy using it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARCg, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-14-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Worth the wait, Better than what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have been researching my first camera for over a year and have been deciding between DSLR and Mirrorless, eventually I decided due to the relatively smaller size of a mirrorless I would be more inclined to carry it everywhere and want to get good at it. For most, the cost may be the only downside for a first camera but I can honestly tell this is something that you can grow into as you grow in your craft. Sony cameras in general caught my eye because of how easy the software on them is to navigate in addition to how nice they look. I originally decided to settle on the Sony a5100 because of the flip screen, kid you not the day I went to purchase Sony announced the release of the 6400 and I decided to wait. I bout the most expensive lens option and am beyond satisfied with how it performs. Didn’t take long to figure out and how to navigate and now it goes everywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a huge improvement from my first Sony mirrorless camera, the A6000. I already had lenses, so I purchased the body only. The ergonomics have improved, and the body is more substantial. there is also dust / water protection. I've only taken a couple of short videos, but first impressions are positive. I sold my A7III because I rarely used it, I usually grabbed the smaller A6000. For the kind of photography I enjoy, I don't miss the mass of the bigger camera, and I don't feel like I've compromised with the change to the A6400.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're delighted to hear that you have had a positive transition from your Sony ILCE600 and that you are particularly impressed with the comfort built and dust function of this camera.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Starter Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a camera for over 10 years now and finally got around to purchasing the Sony A6400. It is easy to use and understand. The lens is a great starter. Prior to purchasing, I researched lens for quite bit and this felt like the easier pairing to start to learn the basics of photography and videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-27-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use camera very compact and doesn’t take much room and good quality all around

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryann,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an easy to use camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera that shoots beautiful quality photos. The size and weight make it easy to travel with. Simple and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoraG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the photo quality you are getting from this camera and that the ergonomics have been perfect for your travels. Thank you for choosing Sony. -Linda 5-17-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for streaming on twitch and it never fails me. Always great quality and the image is so crisp even with unstable lighting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi beee, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as the best camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 12-25-2025  
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera with a Learning curve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a jack of lol trades camera that wasn’t a point no shoot for photography and videos, this camera meets those requirements easily, the battery life could be better but it doesn’t overheat and you can push it a little further while filming which is nice. There’s d3finitely a learning curve as Sony’s formatting isn’t user friendly but once you get the hang of it you’ll be fine. Purchased this on sale and in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Everything’s works great and quality of photos is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmP1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fairly easy to work and it takes great pictures too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera still using to this day with zero problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Beginner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a beginner when it comes to pricey cameras. I’ve only ever used point and shoot cameras. My experience since purchasing the Sony A6400 is that it is easy to use and I like how compact it is to travel with. The quality is great. I use it to take pictures of family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susana,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked this camera as it was easy to use and lightweight. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Want $400 gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera, Was an early Christmas gift for my 19 year old son.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinC, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.  
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-10-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, excellent option and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaalexandraA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an APS-C camera this is a really good choice. I've been using this for travel, wildlife, street and even pro photography. Image quality is very good when proper lighting. Video its really good as well although lack of in body image stabilization. I will recomend this to any photography lover, and any entry level photographer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hansel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 4 out of 5 stars

    camera quality and good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality photos, the size is very good since it is like a cell phone, easy to use, very good for someone who is beginning to have the passion of saving moments in photos and video with excellent quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanoseries81,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the A6400 camera. We are glad that you appreciate the camera producing good photos and have a very portable size. Thank you as well for recommending it to people who are just starting their photography journey but want excellent quality results.
       
      For any questions or concerns, you can reach us at 239-245-6360
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My first major camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very easy to use and gives great 4k quality. It is a great mid-entry level camera by Sony. The flip-up screen comes in handy if you're vlogging, but will block the mic if you're mounting one. I got the L bracket filming was a breeze would recommend to anyone trying to get a great camera for filming even takes great pictures. I shot my first youtube video with it https://www.youtube.com/watch?v=QB6_xCMwnX4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not Out Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched between a few different cameras and this isn’t my last one but it’ll definitely stay I be my arsenal. Super easy to easy and get comfortable with! I would mention to upgrade the lens but used this one since I was short on time but for the most part, keep the ISO low and you’re golden!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambino,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

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