Customer Ratings & Reviews
- Model:
- ILCE7M2/B
- SKU:
- 1633004
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Alpha a7 II's image quality, ease of use, and lightweight design. Many also praise its low-light performance and find it to be a good value for the price. However, some users point out that the battery life could be improved. The camera's size and autofocus capabilities also receive positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Poor Quality Camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image sensor went bad 1 day after warranty expired. The cost to send it out for repair is more than the camera is worth. The pictures I took with it were amazing though… if you do buy, get protection plan
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HasibL,
Sony commitment to customer satisfaction is our top priority.
We're sorry to hear what happened to your camera. I understand that the camera needed repair 1 day after the 1-year warranty period? Please contact our phone support at 239-245-6360 so that we can assist you.
We apologize for the inconvenience. We value your feedback and will do everything we can to make things right.
Regards,
Larry (Sony Social Support)
No open box for me next time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not buying an open box item from Best buy again. did not even had decency to clean the camera. it was all grimy and dirty. that reason alone is a no no for future purchases. Even the store associates were not bothered by this service.
No, I would not recommend this to a friendNightmare experience DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase of this camera was an entire nightmare! I would never recommend purchasing a camera online ever. It almost ruined my sons Christmas. It came stating excellent condition and like new. Not only was the box in bad shape, the camera had what looked like make up all over it, most of the manual was missing and dis shoveled, cords were missing. By the time i reed it because I was not home when UPS came I opened it and could not find another. I ended having to spend $400 more which was a hardship at Christmas. The best buy customer service told me 3X the store had 1-2 in stock. I was in the store within 10 minutes of their call leaving family at a Christmas and the store said they had to had one in over 6 months. The store employee was so informative and trying to help it was not his fault that BEST BUY customer service and corporate was SO awful!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We are saddened to hear your recent experience. We hope in the future you have a better outcome purchasing something online/in store. Thank you.