Customer Ratings & Reviews

Any review complaining about connectivity or latency issues and all due to an incorrectly configured network. With my PS5 hardwired via ethernet to my modem, and high quality router, and a low number of devices connected to my network’s 5 ghz band, this device is flawless. I love to game, but also don’t want to be cooped up in my office all the time. I can sit in the living room, be around my family, have some background TV on, and pop onto my PS Portal to play some games when we are all winding down. Extremely satisfied with this device. It’s lightweight, nice battery life, and a beautiful screen.

This product is good when it works. You definitely need a strong wifi connection, not highly recommended for online multiplayer games because it’s going to have lag, as expected from any streaming. Build quality, sound and image are very good. If you heard about the small analog sticks, it’s not so much like the switch, to me it more just having a longer distance to reach the end of any direction when you move it, which makes it a weird sensitivity learning curve, noticeable difference from the dualsense remote.

It was more than I expected it to be, very glad i didnt need my ps5 to use it.

Bought it to test out to use for travel. Especially when i go from my house to my girlfriends or when i travel out of state for work. I like the ease of access to my games from a far but hard to play games i usually play at 120 frames+ and then play on 60 frames since i can feel the frame drop and the back triggers are not like the new controller which i play with all the time. The instant trigger would be a nice a addition and if it can handle 120 frames. So again nice to have if u travel.

This product it’s amazing and, it’s not hard to getting in the Best Buy store, also do you could apply for a Best Buy financial and they help you in so many ways to get your product.

I Bought the ps5 portal as a gift for my husband for Christmas, he was super excited about even tho he wasnt sure about how it worked at first, after doing some research he loves it,he walks around the house playing his ps5. He likes that he doesn’t have to be stationary while playing his games.

Nice gamer piece my son love it!! I’m bout to order my nephew one also

Great item, just wish I knew that I needed the actual PlayStation system to utilize

This device remind me of the first PSP handheld from Sony great remote play can play the entire game just by playing on your hand.

Really good idea to have this device in your house

I love it I bought one for my son also I'm a little worried about how well the controllers will hold up over time but so far so good I would suggest if you are buying it for a serious gamer that you get a warranty with it some type of extended warranty

Product is good, I'd prefer if it could power my PS5 on from off instead of just rest mode, and it can take 30 seconds or so to connect to my PS5. There are some latency issues, so don't expect great performance in games that require quick actions or hitting timed skill checks, etc. But it's worth it alone to be able to play anywhere, its a comfortable fit, screen is nice, sound is on par with basic cell phone speakers imo, all in all a good buy.

Wish it supported online entertainment services such as youtube

I love my portal, but it's also not something I pick up and play everyday. It works outside my fiber Internet home, but becomes a lot less stable. It is made for those who can't eat enough gaming or just need flexibility (I have several young kids at home). It has all the features of your PS5 controller. Note, and this should come as no surprise to most, but as a reminder this is purely a streaming device. Whatever disc is in your PS5 or whatever games you have downloaded are the only ones you can play

Excellent product, met my expectations, light and great design

Fun and easy to use! Definitely worth it for the price!

I didnt think that I was going to enjoy this as much as I have. It is incredibly simple to set up and use. The functionality of being able to use your tv for the kids while you get some gaming in, is amazing and the fact that you can play it anywhere that has eifi is awesome! Some multiplayer games lag a little bit. But, the value is worth it!

I have used this for both local streaming on a ps5 wired to the router and also for cloud streaming. It works great for both. There is some lag but that is to be expected, it’s like playing a game at 30 fps. The video quality is good. The controller is good. The screen is good.

This thing is awesome! It has a screen with excellent graphics and the sound quality is amazing. You can connect your PlayStation and play your games on this handheld device. It’s the perfect size and the battery life is great!

Best idea sony has come up with in a long time. Can play my Playstation 100s miles away. Keep up with my gameplay with friends and foes. Great picture, smooth play. Price is very reasonable. Its like having a second ps5. No more packing up the set and taking a chance of breaking it. Love it.