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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,819 reviews
  • Rated 4 out of 5 stars

    Awesome, but needs to be a full stand alone conso.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Except I wish there were more options as a stand alone console. You can now play games from a catalog on ps plus but that catalog is limited. Make it a fully standalone and everyone would kill to have it. It would become a top console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas and he’s been hooked! This little portable PlayStation is so easy to set up and the PlayStation console can be in rest mode while he plays on the go. Super affordable and makes game time with my man super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more sharing the television set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson this Sony-PlayStation Portal Remote Player for his birthday, but specifically to keep him occupied during summer days. My fingers were crossed hoping it will cause him to unplug his game from the TV so my grand daughter and her friends when they come to visit can watch the TV in the den. It worked, yesssss. He loves the versatility of this hand held devise, he's from room to room with no lag from the Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS Portal changed how I play my PS5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is AMAZING. Literal game changer (for people like me). If your tv is in use constantly by other family members, this is perfect for you! For me, I actually prefer playing on handhelds vs big screen tvs, not sure why, they make me tired really quick. Connection is perfectly fine in house, no issues, and no issues connecting to my hotspot and playing that way as well (using t-mobile). Not to mention, I had 2 ps5s in the home before I got this, and I am able to connect to either one to play the games, I love it! I now game on this more than the tv and it is by CHOICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. Best thing I’ve purchased in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his game. It was easy to connect and he can access his PlayStation game console on this device from anywhere as long as there is WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids love this remote access to the ps5, great portable device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are very good. Screen is very clear. I like how it fits your hands. The only things are it lags really bad on games from your ps5 and you have to Sony ear buds to be able to listen to sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent Sony product. Perfect for my gaming needs. After becoming a father it gets harder to find time to game on your PS5 console. So being able to bring the game to my bed or anywhere I want to be and wifi is around and enjoy the same comfort of the PS5. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this device and takes it everywhere with us!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning because this wasn’t worth the value. If I were able to play the games in my library on the go then maybe, but only being able to play a selective amount of games isn’t worth the money that Sony is asking for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect PS5 Companion and Cloud Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is an absolute amazinv way to experience your entire Playstation library. I sm blown away by how smooth the gaming experience is both cloud streaming as well as streaming from my PS5 pro. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Playstation Portal Remote play my PS5 is in the basement i am on second floor no problems connecting to the system laying in bed having a ball.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great as long as you have good wifi, yes you can use your phone for remote play but who wants to use your phone when you have a portable ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to happiness

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as long as you have solid internet somewhere it works perfectly as a remote player. I’ve never had a problem and it’s a great addition to the PlayStation Eco System.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but for games requiring the track pad its hard to manipulate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very helpful, this product I would recommend to anybody and I have been very happy with it. Make sure you have good internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    El PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend especially if you have a PlayStation at home and always traveling. Just make sure you have good WiFi whenever using

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing When It Works. Some Hiccups.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive loved having this. The screen is great, the controller feels good in your hands. However, there are some hiccups. There is some stuttering and lag at weird times. I have a great eouter, and home network, and I still get the issues. These are things that can be fixed with software updates, but to say itz been flawless isnt the case. However, I recommend purchasing because its been fun to have and it works well 95% of the time.

    I would recommend this to a friend
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