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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,833 reviews
  • Rated 4 out of 5 stars

    Not perfect but I kinda like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that the Portal is somewhat divisive but I kind of like it. I get to keep on playing when my girlfriend wants to use the TV and that's all I really want it for. I personally wouldn't use it for anything competitive (EAFC for me) or any game that requires quick and precise movement (any FromSoftware games) but it works well for anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fun! Love the feel if the controller. Its the best for remote play, but only remote play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for PlayStation Enthusiasts.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, fun to use, and quality is top tier!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been amazing if tjis could download games. Strictly internet made this lag so bad for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was finally able to get it in my cart I thought it was a fluke. Kind of like a unicorn sighting. I hit buy without hesitation. I couldn’t believe it. I had been trying to purchase this for my husband since November when it came out. He was over moon! The graphics are amazing. Has the feel of the PS5 remote, rather than backbone. So far I feel it has been pretty good especially for traveling. If you can ever get one with out over paying online for one get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. my son 9 years love it. price is good Also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, just make sure you leave the PlayStation logged into your psn account and on standby when away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My PS5 on the Go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer (pun intended). I've been using it for a while now, and I honestly can't believe how much I love it. With my internet connection (500 down and 100 up), I forget I'm even streaming games. This is my new favorite way to experience my PS5 titles. The screen is gorgeous, the controls feel fantastic, and the experience is seamless. It's basically a PS5 in your hands, and it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to figure out how to get it to stream but now my partner and I fight for it when we go out of state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Play Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is a game changer. The Dual Sense feels right at home. Must have if you don’t always have control of your tv at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the folks at Best Buy show day after day that they are the best in the business. I had a myriad of questions and the young lady had answers.(wish I would have gotten her name) Described what I wanted and she took me to the PS Portal. What a great device. Thanks for everything miss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable device for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. A must if you’re having to share the TV. A bonus if you have PS plus premium and play streamed games from anywhere. If it can be helped, make sure to have your PS5 hardwired to your router/modem. Happy gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really really great system. Its so big in person.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so nice and the feel of it make the gaming great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than you think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the steam deck opened up possibilities for me to play games in my steam collection which I have not touched in a long time, so did this beautiful device. Yes I was disappointed when they first announced it that I would not be able to do cloud streaming onto it without a ps5, but despite that, I am thoroughly enjoying the freedom this gives to play wherever and whenever I want around the house. Been on a MHW binge with all the rage after Wilds announcement. What a blast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with a solid wifi connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I’ve had a great time with this device. Pros: with my solid internet, I noticed little to no lag while playing games. Screen looks really good for an LCD. Ability to enjoy PlayStation games with all the DualSense features, and portability to play games throughout the house. Cons: Battery life is not great (somewhere around 2 hours), requires a solid wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got One!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about two months of waiting i was finally able to track one of these down! And I absolutely love it not having to be in my office to catch up on some games is awesome! And yeah i could've gotten a backbone sure but that ties up my phone , this is dedicated remote play which made ot easier to connect, set up, and get right to gaming! The lack of support for earbuds beyond the sony ones is a bit of a let down but i have it on low (its gets pretty loud) and go from there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great life line... The games go on.!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on my part, with the Ps Portal update I'm in truly great position to continue my gaming, when my wife takes over the television, which is often, I believe she does it on purpose. But now.... Thank you PS PORTAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LetDaddyWin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, with all the hate around this, I was a little worried it would be a dust collector. Nope! Sony, good job with this, and I can't wait for updates. I know you all have more to come. Yes, I have more than one TV, but the fact that I don't have to be stuck at my TV in my game room is amazing. Downstairs with the family as they watch TV. Amazing! Sayless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the Magic Handheld that its advertised to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like my portal but its usability is completely reliant on your internet. I have a gig speed wifi and sometimes that isn't enough for my PS5 to broadcast out to my portal. It would be nice if my ps5 was plugged in via Ethernet but sadly my router is on a different level. When everything is running smoothly the portal is a joy and is crisp but when everyone is streaming in the house my games look like something out of the 16-bit days.

    I would recommend this to a friend
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