Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,843 reviews
Rated 4 out of 5 stars
Portal gang
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I personally like the playstation portal. It’s comfortable to hold and convenient to use around the house especially if you have kids. One downfall is it doesn’t connect to the PlayStation sometimes even when on rest mode. So make sure you got somebody home to restart your PlayStation, in case you can’t connect away from home. I played Spider-Man Miles Morales flawlessly along with Mortal Kombat 1. I can’t wait till they add cloud streaming. 
I would recommend this to a friend
Rated 5 out of 5 stars
Gamer wife
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband loves it this handheld game he can take in vacations with him
I would recommend this to a friend
Rated 4 out of 5 stars
Great for multiple people to share.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this so my family can play the ps5 without needing to be at my setup all the time. Wish the battery was better but still a good investment.
I would recommend this to a friend
Rated 5 out of 5 stars
Best purchase in a long time!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband plays every night. Picture quality is great and sound is good! Very happy with this purchase. Now my son wants one lol
I would recommend this to a friend
Rated 5 out of 5 stars
cool item
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Mobile ps5. Great ergonomic shape. Very user friendly.just needs to be a device and not streaming system.
I would recommend this to a friend
Rated 5 out of 5 stars
More gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful is an understatement.Now I can play anywhere in my home.lightweight and easy to hold all while wireless.Connects with WiFi and your PlayStation
I would recommend this to a friend
Rated 5 out of 5 stars
A great buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I play the ps5 and games more often, since i dont have to be in the same room. I do wish it had bluetooth and a way to store games. Other then that its been a great buy
I would recommend this to a friend
Rated 5 out of 5 stars
Gary Sharples
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Every time I travel this goes with me! This has very little lag time due to the remote internet access speed. This worked so far on every trip except one time. Not sure why I couldn't connect to my PS5 at multiple locations, but when I got home I rebooted the PS5 and was able to connect right away. It happens, but all other times this was flawless!
I would recommend this to a friend
Rated 5 out of 5 stars
Great product. Very happy with purchase.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use it all the time. I have zero issues with playing any game on my home WIFI and I have even played at a couple of other locations, still no issues. The battery life could be a little bit better but I can use my phone charger to charge it, while I’m playing. If you are a gamer on the go or just want to be able to play a quick game, I highly recommend getting one of these.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!
I would recommend this to a friend
Rated 4 out of 5 stars
PS Portal
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been next to impossible to get this thing when it first came out, but now that I have it, I'm thoroughly happy and understand why this was so hard to get. My only grips is that I wish the wifi would connect to more places, but it's still a great product for me when I am out somewhere else, and able to play my PS5 games on the go.
I would recommend this to a friend
Cons mentioned:
Lag
Rated 5 out of 5 stars
Kid fun!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kids love it! They use it out back in the garage. And front porch. Has a slight lag but still ok.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very hesitant to get the PlayStation Portal. With having 3 kids I get no time to game. So I bought this and gave it a shot (had two weeks to return it if I don’t like it). Well for me this has been amazing, I can now play anytime and I have finished two games since buying it. Highly recommend for Dads out there. It’s ok for call of duty but it’s better for single player games.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The article turned out better than I expected, the image quality is very good considering you always have to be connected to a WiFi network!
I would recommend this to a friend
Rated 5 out of 5 stars
I never thought I would have loved this so much!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first, I skeptical of buying this since it is nothing more than an extension of the PS5 and not a system running games on its own. However, once my nephew showed me the immense display quality and the feel and control of the system it was a must buy for me. I am a person who watches many shows and the opportunity to multitask in a handheld while watching a series on tv is such a bonus.
I would recommend this to a friend
Rated 4 out of 5 stars
Husband
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my husband. It lags a little while trying to game but that is expected with any remote play device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With the new updates you dont even need the a ps5 to play. You can now stream. But lets be honest its 2025 who doesnt have a ps5. I am going to but the midnight black version and the 30th anniversary edition.
I would recommend this to a friend
Rated 5 out of 5 stars
Portal
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is AWESOME !!! As long as you have good WiFi it’s perfect. Even can play games like CALL OF DUty WARZONE. Literally mirrors your ps5 as long as you leave it in rest mode