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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,824 reviews
  • Rated 5 out of 5 stars

    Ps5 handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this especially when we are on vacation and they want to play a game

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan. Ended up returning it. Connection does not work very well even if on the same wifi network as the PlayStation and it constantly looses connection. Can get the same result using an iPad and remote play if you have one. I just can't justify the price point for those few setbacks. Great concept though just needs some improvement with connections

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing! 100% worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so cool! I can play while the kids hog the TV! Best purchase ever and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on you - but it's a lovely machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy this as a gaming device so much that we're considering purchasing a second. Gorgeous screen, familiar setup and gameplay - just make sure you have an Internet connection that can support anything that's heavy on the graphics side. Sure, there are some significant limitations, but for the users that this makes sense for? Excellent stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but nothing groundbreaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice handheld but got bored fast they need more features on it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Falls a little short

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a huge Playstation fan! I love the idea but it falls a little short. Playstation needs to allow to have a server dedicated to streaming games instead of mirroring your physical ps5 to the playstation portable. The image quality from mirroring kills the look. I hope they do an update to fix this. If not, jusy get a backbone, atleast you can use your mobile data to play anywhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product to play some more while am at work or while my gf is watching tv I can play my ps portal on the side and get my game on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Portable Ps5 Remote Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome at what it does. The most authentic way to play remotely. You just need fast stable wifi and the right ports opened. Tried to use it at a Marriot and their onsite router had the requisite ports blocked. Had to use wifi hotspot from phone which wasn't ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent companion to the PS5. I have only used the device on my home Wi-Fi so far, so I can't speak to how well the portal travels. Everything has worked great so far, and I love the option to play on the front porch or on the couch while something else is on the TV. I'm glad I purchased this. Battery life is good and the unit itself feels like a quality device. Games do look great on the screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than anticipated. If you are looking for a way to play your PlayStation without being connected to your tv/console, this is the device you need. However, you need strong internet, preferably connected via Ethernet to get maximum efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love, lightweight great screen easy to understand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could be better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was enjoyable. I got this for gaming on the go around the house. At first the device was amazing and ran good while I was close to the WiFi router, but when trying to use it in other rooms, I encountered input lag and latency issues. For reference we have fiber internet and none of our other handhelds experience anything like this. So I think this is a good idea for someone that just wants to chill in the room with their router and use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very convenient as long as you have good WiFi. Does work away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal works awesome for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go in knowing that the Playstation Portal is simply a device that allows you to stream your PS5 through an internet connection then you should love this device. It is light weight, good battery life (5 hours) and lets you stream your ps5 and the games installed on it. Works best at home but i have been able to connect and play using my phone as a hotspot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is awesome! I love that they added the PS Cloud streaming however that requires you to have the premium subscription. If you are away from your PS5 often then this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps5 device on the go!! With good internet. It also has cloud gaming!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what it is designed to do. Great for gaming when you also want to watch TV or have children who utilize the TV as well. Less disruptive for late night gaming if you don't have a whole living area to occupy. Can also be used on the road if you work away from home often. For only $200 compared to other gaming consoles very good - even if it needs a PS5. If you already have a PS5 it's a great add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy White Marsh MD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reconnect to the internet each time I use it. Motion controls are not great for my son when he's in his bed. Still a wonderful device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The PS portal 1 month later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an excellent device with a few drawbacks like the fact that it is limited since it only does one thing and if you don’t have a PS5 than it’s more or less a 200$ paperweight but as long as you have a decent connection to your PS5 it’s not bad at all

    I would recommend this to a friend
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