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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5847 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,847 reviews
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for real! I bought it for the lazy days when i really don’t want to set up in front of a tv and play games. It works really well when your network is strong and the picture and sound quality is fantastic. You can also take this on vacation and play remote as long as your PS5 is in reat mode and you have wifi where you are at. Get one if you are serious about gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAWG THIS THING RULES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big handheld gaming enthusiast, the switch lite is my favorite console. Now imagine that but with your PlayStation. Idk what everyone was on about, this is the coolest thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play…. Good sized display and great quality graphics. Just have to have your consol on to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not mind that it is only remote play, I only game at home - this is the main complaint I have heard from peiple, that it doesnt play games natively. Remote play works great with my PS5 ethernet plugged into a wireless extension plugin. Makes it easy to get some gaming in with others in the house using the TV. Hopefully this becomes more available for people to buy and also some colored versions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen many reviews saying that this piece of equipment is useless. I cannot disagree more. However, it does have it’s limitations regarding the need for a string wi-fi connection. But if you weren’t aware of that before you bought it, then you didn’t do any research. If you get it for what it does well then it’s totally worth it. I can actually use mine at work and it’s absolutely incredible, especially for $200.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product missing one thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised how great this product is, streams spiderman 2 on my mobile hotspot surprisingly well, comfortable in the hands. Exceeded my expectations across the board. One great flaw though, no bluetooth capabilities, and only two wireless headphones are playstation headphones that are 100+ dollars and or not even out yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Portal is not worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really need to have a good and stable internet connection. The experience was not what I expected and was not satisfied with the Portal. Will wait till Sony makes a portable console that doesn’t need a internet connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does exactly what I wanted it to do, stream my ps5 when I am upstairs relaxing. I made sure to keep my other connected devices off the dedicated wifi and it works like a dream. I have had zero issues with the connection and have played about 10-15 games while I have had it. Don't expect to play it elsewhere other than home because that is what it is not intended for, other than that a must have! Well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good with good WiFi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a good WiFi at home this thing is amazing, if your internet isn’t so good then it might get frustrating with lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his birthday and he loves it. The color and graphics are very clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good, but limited device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, albeit limited device. I was surprised how well it worked at home, although having an Xfinity wifi router means there are limitations. Even in the same room, the wireless signal doesn't always connect. I also couldn't get it to function while I was away form the house -- it simply wouldn't connect. The device essentially requires a strong non-ISP provided router, so there will be that added cost. Other than that, it's a nice second screen to use to play Final Fantasy while watching things on the main TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation Portal review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system itself worked great and was mostly intuitive to set up and connect to the PS5, but I wouldn’t recommend unless your PS5 console is directly connected to your internet router. The Portal couldn’t maintain a high-speed connection on my WiFi and I eventually had to return it since I couldn’t play it around the house, defeating the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Protal is so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is this is the best way to remote play the PS5. Its essentially a dualshock controller with a screen. The screen even though it isnt OLED is bright and vibrant. The remote play experience will vary based on your internet speed but for me on my 5ghz signal it works really good. I dont have my PS5 hardlined either. I havent tried it away from home yet so i cant speak on that as of now. Great device great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for each of my sons and they love it he takes it everywhere with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful and knowledgeable in finding what I was looking for. The item purchased has been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool portable device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this thing on my trip and it was amazing! Yes it stutters at times but it’s only a cloud streaming device but it’s super cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal, finally I have the power of my PlayStation 5 in my heads no matter where I’m at in my house. Can play spiderman 2 and grand theft auto on the comfort of my toilet when that times calls. I’m able to spend time with my family and also play my game!! That’s a big win for me lol. No don’t be fooled in order to enjoy the portal you have to own a PlayStation 5. It’s not a stand along console but and accessory to the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son for Father’s Day and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play games through remote play on your ps5 or scroll through the 200+ games in the cloud streaming catalog ( requires a ps plus premium membership).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the portal is awesome for gaming on the go the only thing I don’t like is that we can’t use Netflix or YouTube to watch movies like we do on the PS5 but overall it’s pretty cool.

    I would recommend this to a friend
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